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Same Day Service Company Inc

Appliance Repair

About us

Same Day Service Company Inc. is an independent appliance repair company with over 20 years of experience, and we’ll provide you with service from our well-trained, professional technicians in hours, not days. We service all major kitchen and laundry appliances, and we charge by the job, not by the hour, so you’ll know the exact cost of repairs before we even begin! For a complete write-up of our quality assurance, we invite you to review the Quality Guarantee on our website.

Business highlights

31 years of trusted experience

Services we offer

Washers, Dryers, Refrigerators, Dishwashers, & Range Ovens.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7138 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
4%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 138 reviews

Bernard D.
01/2014
5.0
appliance repair
  + -1 more
They were excellent. They knew their stuff, they were polite, and I would use them again.
Description of Work: Side-by-side refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan S.
01/2014
5.0
appliance repair
  + -1 more
Found cause of our non-heating gas clothes dryer, ordered needed parts, then came back in two days to complete repair. Then at no extra charge, fixed vent problem and cleaned up everything inside and out!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

asako S.
12/2013
5.0
appliance repair
  + -1 more
Bill was the technician who came. It was a same day service and he called before he came over to ask details so that he can possibly provide the information for me to be able to clean the oven on my own to avoid charges. Since the plastic went into the gas burner area, he came out and help me get it cleaned out.He got it done fast. He ordered the knob and informed me that it will be either mailed to me or delivered to me by him within a 5-8 days. He also provided me with additional information to care and clean my oven for future use. He was very professional and efficient.
Description of Work: Plastic temperature control knob came off and dropped in a hot oven and melted on the bottom tray and inside of gas burners. He came to clean the bottom tray and inside of gas burner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133.2

Tim R.
11/2013
5.0
appliance repair
  + -1 more
I filled out the Service Request from on their website on Saturday for service/repair of my refrigerator. I was aware they do not perform service calls on weekends but I was ok with that since my problem didn't require immediate attention. To my surprise, 1/2hr after completing the request online, I got a phone call from their rep to schedule service. Scheduling on the weekends is a nice feature. The rep was very courteous and the appointment was confirmed for Monday before noon (estimated). I was promised a phone call from the repairman before he arrived. At about 9:30 Monday morning the repairman called and advised is ETA was 20 minutes. And 20 minutes later he arrived. Punctuality is awesome! The repairman was professional and very friendly! It took him only about an hour to diagnose and repair my refrigerator. Overall I was very satisfied with the service I received and will use them again and recommend them to others. I only gave them a and quot;Band quot; for price not because I believe they are more expensive than other providers, but because I think the whole appliance repair industry in general is overpriced.
Description of Work: Replaced refrigerator thermostat and defrost control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marygrace S.
11/2013
2.0
appliance repair
  + -1 more
Called in a.m. for ice maker repair. Promised same day service. Showed up about 7;30 which was OK as they had kept in touch. After examining, technician said not enough water entering IM. Gave 2 quotes, one to replace solenoid to correct water problem and one to replace entire system. I chose the first option because it was $200 cheaper. After replacing the solenoid, the tech then removed the ice maker to exam it. He ran the unit under a faucet to remove old ice and promptly fried the electronics because the seal protecting them was damaged, thus allowing water to enter. I told the tech to forget everything and leave it. Obviously he should have removed the ice maker before installing the solenoid in order to inspect for damage. I told the tech I didn't want to pay $276 for the solenoid replacement. He replied he was charging me $168 for the service call and labor. I have no issue with the $90 service call which was explained in advance, but I strongly object to the additional $78 because the tech didn't do his job correctly.
Description of Work: Worked to repair frig. Ice maker

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$168

Kathleen K.
10/2013
5.0
appliance repair, plumbing
  + 0 more
It went great. Bill, the and quot;Repairman Extraordinareand quot; of Same Day Service, fixed our ice maker quickly and with no drama. This guy can fix anything! We've used this company time and time again, with no complaints. Only compliments.
Description of Work: Repaired malfunctioning ice maker on SubZero refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nancy L.
09/2013
3.0
appliance repair
  + -1 more
The company returned the call pretty quickly and said that they no longer repair Viking appliances and they would have to refer me to Viking. Anyone who has tried to deal with Viking knows that this is no solution. I thanked her for calling back but was very confused about the claim that they provided this service. I called back a second time after confirming on their website that they still claimed to service Viking. I suggested that they take this claim off of their site or at least mention in their recorded message that they no longer service Viking. She said that they only service Viking appliances of customers they already had. Confusing. I see from reviews that their service seems great. She said it takes a long time to revise the website. Well, no it doesn't. I am not trashing the company, just update the site so we can move on to find a Viking repair service.
Description of Work: I contacted this company because their website noted that they service Viking appliances and their Angie's rating was very high. A message was left describing our need to repair a malfunctioning Viking hood.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Response from Same Day Service Company Inc
We are sorry that we were not able to help this customer. We do in fact service Viking appliances, but in some cases, we feel that the manufacturer is better able to help the customer depending on the circumstances of the situation. In this instance, we felt as if a Viking factory servicer was better equipped to handle this customer’s specific needs.

Scott H.
08/2013
5.0
appliance repair
  + -1 more
Excellent timeliness, professionalism and performance. The dryer was fixed promptly and correctly.
Description of Work: My gas dryer had the drum belt slip off and its safety mechanisms kicked-in, stopping it from working. This company got me on their work schedule for the same day-living up to their name-and right when they said they'd be there. Bill, the tech, was great. He looked and acted like a professional. He diagnosed and fixed the trouble in the one visit, and while it wasn't what I'd call a price bargain...well, they showed up on time and promptly fixed the dryer...and THAT I'm willing to pay for. I will use this company again and Bill was very knowledgable and that contributed greatly to a good experience. We plan to use this company for all of our appliances and will request Bill!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Nancy K.
08/2013
5.0
appliance repair
  + -1 more
Very prompt, courteous, and thorough service. He identified 2 very different problems. One was repaired on the spot, and the other required parts. I was able to get a price for the parts while he was still here which I appreciated. He was also very informative about things I'd not known that were contributing to my problem. Took his time, and covered all of my questions. I felt the price was fair, and received a 10% Angie's List discount .
Description of Work: Dishwasher leaking, broken top sprayer and soap dispenser.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeannie H.
08/2013
5.0
appliance repair
  + -1 more
My washer stopped working. I found my laundry soaking wet in the washing machine. I called them late morning and they showed up the same evening. They fixed my washer and was able to fish a penny out of our dryer. I'd use them again but ouch on the cost.
Description of Work: Fixed my washer. The sensor for the lid broke and the machine thought the lid was always open. Provider fixed the sensor and fished a penny from the insides of the dryer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

karen T.
07/2013
5.0
appliance repair
  + -1 more
7/15 Bill was on time and professional. Showed me where machine was broken, I agreed to replace it, he called in to order ice maker. 7/17 Billed returned with Icemaker, installed it, cleaned my vents on fridge done in about 30 minutes. Machine is making ice and I am happy. Cost was a little more than I expected but I would use them again.
Description of Work: Replaced Icemaker

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Terry D.
07/2013
5.0
appliance repair
  + -1 more
Very professional and fast.
Description of Work: Fixed my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Nancy T.
07/2013
5.0
appliance repair
  + -1 more
Although I was put off by having to call an 800 number to reach this company, that turned out to be the only concern I had. I called late, 4:30pm, on 7/3 and the appointment was made for 9 AM the next business morning which was 7/5 because of the 4th of July holiday. The service man called at 8:45 and arrived at 9:00. He arrived in a company truck, which is always reassuring, was in uniform and totally professional and nice. He immediately zeroed in on the problem and was able to fix it on the spot because he had a replacement fan for our Maytag model. I really appreciated how he showed me each step of the way what he was doing and explained why. He took the 10%Angie's list discount without me reminding him, gave me clear instructions on when and why to wait to reload the refrigerator, explained how to identify the problem earlier next time, and reminded me about the parts and labor warranties which seemed very adequate. I was extremely satisfied with Same Day Service Company and will call them again when a repair is needed.
Description of Work: Diagnosed problem with refrigerator that wasn't cooling and fixed by replacing fan in freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jane K.
05/2013
5.0
appliance repair
  + -1 more
I first noticed that my freezer blower seemed to be running non stop. I call another repair company to come out which they did on May 10th. They said that there was nothing wrong with the unit and that everything was just fine. I didn't really think that the blower should be running 24/7 but had no other choice than believe the service person. He said everything had checked out just fine when he connected his computer to the unit. The following Friday I noticed the temperature in the refrigerator side seeming to be going up. I called the original service company back to say there was something wrong and was told the earliest availabilty would be the following Tuesday. There was nothing else they could do. Not wanting to risk loosing everything in the frig and freezer I decided to find another company for a and quot;second opinionand quot;. After reading the reviews on Angie's List I contacted Same Day Service. From the start to the end the experience was excellent. They were able to schedule an appointment that day They were happy to have the service tech call me so that I would be able to meet him at the house, without having for me to take off work to wait for them. Bill called to let me know when he would be arriving as promised. Within minutes of waliking in the home he told me that something was not right and that the fan should not be running as long and hard as it had been. To make a long story short he removed all of the food from the freezer and then removed the back panel (something which the first service tech never bothered to do) and found the coils completely iced up. He defrosted the coils and installed the new automatic defroster unit and now everything is back to normal. He took his time to answer all of my questions and concerns. If I need any other appliances repaired Same Day Service will be the first company that I call. From start to finsh my experience was great.
Description of Work: Replaced automatic defroster unit and timer on side by side refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert L.
05/2013
5.0
appliance repair
  + -1 more
The exterior of our refrigerator, particularly around the door seals on the freezer side were very hot and we called Same Day Appliance. We were doing things that day, and so scheduled an appointment for the next morning but an hour later, my wife smelled a burning scent. We unplugged the fridge and called Same Day back. They said Bill would get here by 3 and he did. He correctly diagnosed the problems and gave us a price. The parts to fix the cooling system problem arrived in two days and Bill came right out and installed them. In addition, my wife said the dishwasher sounded funny and Bill checked it and found part of a toothpick hitting the spray arm. No charge. The part for the ice dispenser came a few days after and Bill made another trip to install that. No charge for the additional trip. We are very satisfied and would call them if we have other problems. a
Description of Work: The fan for cooling the coils on our refrigerator was malfunctioning and was causing overheating and damaged the mother board. Independently, some time earlier, part of the paddle for the ice dispenser had broken and although it still worked, it was inconvenient and unsightly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Shannon B.
04/2013
5.0
appliance repair
  + -1 more
The repairman was on time. He called before arriving to let me know when he was on his way. He was professional the entire time and explained everything about what was wrong with my washer.
Description of Work: The machine (as I suspected) was not serviceable. The repairman fully explained and showed me what was wrong with my washer and I feel as though the service call was professional and well worth the time and money.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ron P M.
04/2013
5.0
appliance repair
  + -1 more
The experience was great from start to finish. Always professional and courteous even when my 5 kids were inundating him with, well, little kid questions.
Description of Work: replaced the ice maker and main computer board. Cleaned the coils and added refrigerant. Pretty much saved me from having to buy another refrigerator all for 350$

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dan S.
01/2013
4.0
appliance repair
  + -1 more
had to order parts. came back to finish in one week.
Description of Work: repaired gas range

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Robert B.
12/2012
5.0
appliance repair
  + -1 more
Our dryer wouldn't start one morning a few days before Christmas. We joined Angie's List and called Same Day Service based on their reviews. The person who took my call explained that she would have a technician call ASAP. The repair technician, Bill, arrived within the hour. He spent a couple of hours here diagnosing the problem. As it turns out, we only paid for the service call because we decided that our dryer was not worth repairing. Bill explained everything, broke down the problem, showed us what was wrong. He gave us the price we would pay to repair the dryer, which was more than the dryer was worth. He even recommended a few brands. Bill was prompt, polite and friendly. He obviously knew exactly what he was doing, went right to work and never stopped until the diagnostic was complete. There were all kinds of holiday preparations going on here, but it never felt like Bill was in the way. He cleaned up the area where he had been working--which was covered in lint--and left our house as neat as he had found it. We have so often had people out to the house to fix something and wondered if they really know what they're doing, if we can trust what they say, if they're trying to sell us something we don't need. With Same Day Service we had no question about their qualifications or honesty. We would definitely use this company in the future and recommend Same Day Service to our friends. Even though we'll have to buy a new dryer, it was worth it to subscribe. Angie's List has already paid for itself!
Description of Work: Dryer diagnostic that involved taking the dryer apart, cleaning various parts, testing electrical circuits, control panel, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Antonia C.
12/2012
5.0
appliance repair
  + -1 more
The technician came at the expected time, stayed about 2 hours, had the parts he needed in his truck and made the repairs.
Description of Work: The technician found the problem with my 12 year old Kitchen Aid refrigerator, replaced the parts and the ice machine and it works very well now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MATTHIAS S.
12/2012
5.0
appliance repair
  + -1 more
I found the whole experience with Same Day Service very pleasant and pleasing. My tenant called late morning to let us know that the refrigerator was not cooling. Seeing I did not have a company to call I called Sears seeing it was a Kenmore, the operator said that she would not be able to have anyone come until Thursday, this was unexceptable to me so I went directly to Angies List, as I have been able to find great tech's through Angies List. I picked Same Day Service as they had excellent reviews and I found out that they lived up to the praise. The lady I spoke to was very friendly and was able to accommodate me as the residents were working and would not be home until after 2:00 pm. Ken the tech called me 15 min before he would be at the house so I could meet him, we arrived at the house at the same time and Ken was friendly and very professional. He explained what was wrong in detail and also gave me the cost, he also explained that he would install the started relay first before installing the others and test it and if it did not registered the right level he would advise me not to repair but to buy a new rerfrigerator which I appreciated as many would have install with out telling you the truth. Ken installed all parts and even cleaned the condenser and advised me that the condenser should be cleaned every three months. We have many rentals and I think I have found a company to service all our properties appliances. Ken did a great job and the name fits them to a tee Same Day Service and I feel that they have great customer service which seems to be missing in today's business world.
Description of Work: Replaced starter relay control ,condenser cooling motor and evaporator fan motor in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279.32

stuart A.
11/2012
5.0
appliance repair
  + -1 more
The ice-maker in our freezer quit making ice. My wife phoned the Same Day Service Co Inc late in the afternoon, and they were, indeed, and quot;same day serviceand quot;. The repairman arrived early the same evening. He examined the ice-maker and quickly determined the problem. Then he went to Home Depot, bought a replacement-part, and came right back and repaired the ice-maker. He waived the estimate-cost, $75.00, IIRC (not sure), when he did the repair. IIRC (again, not sure--it was about 1and1/2 years ago), the whole cost was approximately$175.00, including the part. He was very professional, courteous, and friendly. We give him an A+ and we'd certainly use him again. Yours truly, Stuart Aptaker
Description of Work: Replaced the broken part in the freezer's ice-maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela L.
11/2012
5.0
appliance repair
  + -1 more
The day before I was to have company, my upstairs AC went out. This company was on it immediately, even loaning me a spare part until mine came in. They saved my weekend!
Description of Work: Air conditioner repair fast, courtesous service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SYDNEY C.
10/2012
5.0
appliance repair
  + -1 more
The repairman fixed the problem, started the dishwasher and made sure the heater worked. Very professional. He noted I was an Angie List and gave me a discount without me asking.
Description of Work: I had warrantee work done on my dishwasher. I found out later the heater was not working. I called Same day service and he found the other repair man had left three wires loose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jeanette D.
10/2012
5.0
appliance repair
  + -1 more
I like that I was able to use my credit card. The appliance is working and I have no complains with them.
Description of Work: Same Day Service Company repaired a drier that was not working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

6340 Mcleod Dr, Las Vegas, NV 89120

http://LasVegasAppliance.com

Service hours

Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Same Day Service Company Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 3:00 PM

Tuesday: 8:00 AM - 3:00 PM

Wednesday: 8:00 AM - 3:00 PM

Thursday: 8:00 AM - 3:00 PM

Friday: 8:00 AM - 3:00 PM

Same Day Service Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Same Day Service Company Inc does not offer free project estimates.
No, Same Day Service Company Inc does not offer eco-friendly accreditations.
Yes, Same Day Service Company Inc offers a 10% senior discount.
No, Same Day Service Company Inc does not offer emergency services.
Yes, Same Day Service Company Inc offers warranties.
Same Day Service Company Inc offers the following services: Washers, Dryers, Refrigerators, Dishwashers, & Range Ovens.

Contact information

6340 Mcleod Dr, Las Vegas, NV 89120

http://LasVegasAppliance.com

Service hours

Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM