Same Day Service Company Inc. is an independent appliance repair company with over 20 years of experience, and we’ll provide you with service from our well-trained, professional technicians in hours, not days. We service all major kitchen and laundry appliances, and we charge by the job, not by the hour, so you’ll know the exact cost of repairs before we even begin! For a complete write-up of our quality assurance, we invite you to review the Quality Guarantee on our website.
Business highlights
31 years of trusted experience
Services we offer
Washers, Dryers, Refrigerators, Dishwashers, & Range Ovens.
Description of Work: Checked out no heat from dryer. Found vent plugged solid. Had vent cleaning co take care of the problem. They returned to check that everything was OK.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Scott H.
10/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Nancy M.
07/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Called for repair of a Miele dishwasher. No parts needed...had come unplugged under cabinet. We're great to work with...just wish we could have discovered it ourselves.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
clifford S.
05/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed the drum/casing that was preventing my washer from spinning properly. Arrived for inspection of problem and repairs exactly when promised. Work was quick and professional. Highly recommend this provider.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gary B.
04/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replace burner, safety closing lever mechanism, and electronics
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$376
Janita L.
02/2015
1.0
appliance repair
+ -1 more
unknown
Description of Work: I called and left a message and was told someone would call back the next day.....thay did not.
Rating Category
Rating out of 5
alicia D.
06/2014
5.0
appliance repair
+ -1 more
.
Description of Work: Bill fixed our washer, he was courteous, professional and nice demeanor, we felt comfortable with him in our home, the only thing that would have made the experience exceptional would have been if I could have had an ETA instead of having to wait all day, but must say other than that, this company was a pleasure to deal with
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$135
Jaime S.
06/2014
3.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
Gordon L.
06/2014
4.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lauren B.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: We picked up a control board for our refrigerator. They were very helpful in instructing us on how to make the DIY repair. The part was in stock and the refrigerator was back in working order the same day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
Yes, I recommend this pro
$250
christopher D.
06/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Lewis S.
05/2009
3.0
appliance repair
+ -1 more
Overall, the work was done and there were no problems from that standpoint. Subjectively, the guy was too casual, too chatty, and less professional for our tastes. I'd hire the company again, but would prefer to use a different serviceman next time.
Description of Work: Our Thermador dishwasher was not cycling correctly. The serviceman quickly determined the problem to be a circuit board. They ordered a replacement circuit board and then installed it about one week later.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$395
L K K.
04/2009
5.0
appliance repair
+ -1 more
Overall, it went very well. Service tech was timely, professional and courteous. I had almost used a different, well-known, service company that had given me a quote of around $230 and wanted to do more than needed, as it turned out. For various reasons, I did not use them. I went with Same Day instead. They came out, on time, spent about an hour. The tech explained everything and was in and out in a good amount of time. The price was only slightly higher than the first company's quote. The fridge has worked great since--wonderful since I like the fridge and certainly didn't want to spent MUCH more on a new one. I was very happy with the overall experience (except for the fact that I needed the repair in the first place).
Description of Work: Repaired my 8-year-old refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Don C.
09/2008
3.0
appliance repair
+ -1 more
I moved my refrigerator from one home to another. It started to leak coolant after we started to use it in the new home. It slowly became less and less cool. It sounded like to me to be a leak. Just before the repairman showed up, which was only a few hours after my call, I asked him if he had coolant with him. He stated the company will not refill the refrigerators but recommend we buy a new one. I decided not to pay for the service call to get advice I did not want. I found another company that would do the work needed.
Description of Work: No work performed.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
Yes, I recommend this pro
Response from Same Day Service Company Inc
THE CUSTOMER CALLED OUR COMPANY AT 9:14AM WITH A COMPLAINT THAT THE REFRIGERATOR WAS “NOT FREEZING PROPERLY”. OUR TECHNICIAN WAS DISPATCHED AT 11:18 AM. WHEN THE TECHNICIAN CALLED THE CUSTOMER TO LET HIM KNOW HE WOULD BE HEADING THERE, A CONVERSATION ENSUED. DURING THIS CONVERSATION, OUR TECHNICIAN GAVE THE CUSTOMER FREE TECHNICAL ADVICE. AFTER RECEIVING THIS ADVICE, THE CUSTOMER ELECTED TO CANCEL THE CALL IN HOPES OF FINDING “SOMEONE” THAT WOULD CHARGE HIS REFRIGERATOR WITH REFRIGERANT. THE CUSTOMER INCURRED NO CHARGES FOR THE ADVICE OUR TECHNICIAN OFFERED. IN REGARDS TO “FREON”, 99% OF THE TIME A REFRIGERATOR DOES NOT HAVE A “FREON” LEAK. IF THERE IS A REFRIGERANT ISSUE, IT WOULD MEAN THERE IS A LEAK IN THE SEALED SYSTEM WHICH IS A SERIOUS ISSUE. EPA REGULATIONS DO NOT ALLOW ANY SERVICER TO “KNOWINGLY VENT REFRIGERANT INTO THE ATMOSPHERE”, THEREFORE REQUIRING ALL LEAKS TO BE REPAIRED. SIMPLY CHARGING THE SYSTEM WITH MORE REFRIGERANT IS NOT A LONG TERM REPAIR AND DOES NOT COMPLY WITH EPA REGULATIONS UNLESS THE LEAK IS REPAIRED. A LEAK REPAIR IS VERY COSTLY AND MOST OF THE TIME NOT ECONOMICAL TO REPAIR WHEN COMPARED TO REPLACEMENT. . ANY SERVICER CAUGHT VENTING REFRIGERANT FACES UP TO $25K FINE FOR EACH OCCURRENCE. I HOPE THIS CLEARS UP ANY MISUNDERSTANDING AS WE NEVER REFUSED SERVICE ON THIS REFRIGERATOR. IF YOU HAVE ANY QUESTIONS, FEEL FREE TO CONTACT ME PERSONALLY. KATHY STIFFLER VICE PRESIDENT
Howard B.
06/2008
5.0
appliance repair
+ -1 more
Called them at 7:00 a.m. They arranged to be at my house after l:00 the same day (but before 5:00). They called before they came; they were professional and nice and seemed to know what they were doing. I was pleased with the service. I paid $230 and that might have been a little high, but I was generally pleased with the service.
Description of Work: Repaired a dryer which would not work. Replaced certain parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
DAVE S.
09/2006
5.0
appliance repair
+ -1 more
I called the company late afternoon on Wednesday. They stated they would be here the next day. I requested after 1 pm. I received a call at around 2:30 pm on Thursday that due to an emergency they would not be here until Friday. Repairman arr. Friday afternoon, checked dryer, found defective part, replaced it, explained what the problem was and tested the machine. He also, at no extra charge, repaired the dryer vent which had a kink in it. Beyond that he also gave me a 10% discount because of the one day delay. I was very pleased with the quality of service. The price was not unreasonable, Kevan was very polite and professional, and the dryer now works better than it ever has.
Description of Work: Found defective drive assembly. Replaced drive assembly, tested normal.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$184.05
KARON R.
07/2006
5.0
appliance repair
+ -1 more
This was a most pleasant experience. I would hire this company for all appliance repairs. They also have a warranty program that we are going to purchase for our appliances. Having a dishwasher after fighting with an insurance co for 7 months is great. They also settled when I told them I was using ANGIE'S LIST, and taking them to samll claims court. What did they have to STAND ON MY DISHWASHER IS WORKING AND IS PROPERLY INSTALLED. Thank You.
Description of Work: They repaired a dishwasher that our home warranty company, First American Home Buyers Protection Co had said was not broken for 7 months. We did not have a dishwasher. Our repairman took the time and tested all his normal test, then proceeded to take the dishwasher apart until he found the faulty part. This took a lot of time and effort on his part. After a lot of work, he finally found what was wrong an aux pump flapper was broke. The valve had come loose, was lost and the part had to be ordered. He cleaned up after himself and was very courteous. He was extremely knowlegdeable about what he was doing. The problem with a lot of repairs that are done so inadequately, is that there is a lack of training and not really caring if the job is done well or not. So rarely do we see someone really get into the nuts and bolts of a problem these days. I feel really fortunate we did, because now after fighting with the insurance co for 7 months, I have a dishwasher that works.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$257
05/2006
5.0
appliance repair
+ -1 more
I have a thirty-year-old Maytag washer and dryer and there has never been a problem until a few months ago. My dryer wasnt working properly so I called Same Day Service in the afternoon and they were here the next day. The service man was running a few minutes late with my appointment so he called to let me know he was on his way. This is a mobile home, my dryer is in a very awkward spot to get at, and the serviceman was very good to get things done in this small area. He replaced the belt, cleaned everything up and checked things over very thoroughly. I am pleased with the servicemans work, but the price did seem a little high.
Description of Work: My thirty year old Maytag dryer was giving me a problem, so I called Same Day Service Company to have a look. The service man replaced the belt, cleaned things over thoroughly while doing a complete maintenance check.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
MALINDA D.
05/2006
5.0
appliance repair
+ -1 more
Same Day Service Company did a really good job fixing my refrigerator. I thought that I needed a new refrigerator and told him that. He looked at it and told me I didnt need a new one at all. It was a minor repair and was able to get it fixed up in just a few minutes. Since he had to charge me a service call, he went ahead and cleaned it all up for me. I thought that he was a very nice man and very honest. It has worked great every since.
Description of Work: They repaired my refrigerator; the gasket around the door was not sealing properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
LARRY W.
05/2006
2.0
appliance repair
+ -1 more
Same Day Service Company really took me to the cleaners. They did not live up to their advertising of same day repair work as it took two days to get the part in. After supposedly repairing my washer, I had to have them come back as it still was not working properly. Again I had to wait to get the part in and I also had to pay more money. Now my washer does work, however I think I could have just bought a new machine for the money I spent to fix this one. I also did not like the fact that they tried to sell me a service contract. I would not recommend this company.
Description of Work: They repaired our washing machine as the transmission went out on it.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$530
05/2006
5.0
appliance repair
+ -1 more
Same Day Service Company came right out when they said they would. I was so glad I didnt have to buy a new dryer and I was glad they saved me money. I will definitely call them in the future.
Description of Work: They came out and put a new heating element in my dryer because it wasnt heating up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Same Day Service Company Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 3:00 PM
Tuesday: 8:00 AM - 3:00 PM
Wednesday: 8:00 AM - 3:00 PM
Thursday: 8:00 AM - 3:00 PM
Friday: 8:00 AM - 3:00 PM
Same Day Service Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Same Day Service Company Inc does not offer free project estimates.
No, Same Day Service Company Inc does not offer eco-friendly accreditations.
Yes, Same Day Service Company Inc offers a 10% senior discount.
No, Same Day Service Company Inc does not offer emergency services.
Yes, Same Day Service Company Inc offers warranties.
Same Day Service Company Inc offers the following services: Washers, Dryers, Refrigerators, Dishwashers, & Range Ovens.