ROSSUM REALTY LTD

Very badly. She, along with her assistant, Marlies, seemed very ill-equipped to deal with the buyer who was represented by Jerry Masini. Masini was a pro. He got the buyer all of the best out of this while Rossum seemed to stand by with very little expertise. She give me no good advice--I had to run around doing more research to protect myself. Of the 20+ houses I've bought and sole over the past 15 years, Rossum was the worst and most inefficient realtor I've ever worked with. Examples: --she sent me an email of a confidential final offer intended for another client -- she would sent me counters with no explanation or background--all she would say was, in essence, "what do you think?" -- her assistant, Marlies, appeared to have more air than brain upstairs. Attractive picture with every email, but doesn't cut it for me. -- slow with responding to emails -- helpless with Jerry's counters. She needs to be doing something else. Real estate does not appear to be her strength. She spends money on advertising, but there is very little to substantiate it, given my experience with her July through September. I ended up with a very short end of the stick because I chose her as my listing agent.