RIGHT NOW AIR

Great work

They did a terrific job.

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after getting a quote, we ended up going with another company (from angies list) and saved 40% for the same exact service (about $530 vs. $297) and this company was very fast and very good plus right-now-air tried to sell us other things which the other one didn't.

It went well. Technician was at my door sooner than anticipated. He was very professional and amiable. Appeared to be experienced and well trained.

I had them come out to check out and evaluate both of our 13 year old A/C units. The tech called 30 min prior to showing up as promised. When the tech arrived he was professional and got right to work. He was very nice and informative. He did not try to sell me anything and I was informed at the beginning of the call that if any parts were needed I would be informed before they were replaced. When the inspection was done he was very good at explaining everything that was done and what the results were and what the meant. Everything checked out and he said that the units might need to be replaced in a year or two. When I told him that I had a home warranty he made sure that the paper work stated that the units were in great shape and let me know that this is what would be needed should a unit go out and need to be replaced by the home warranty company.

Everyone I talked to were helpful and responsive. The serviceman was excellent. He found there was no problem with the heat pump (showed me what I was doing wrong) and did not charge for the heat pump. He checked the furnace throughly and gave a detailed report. The charge I thought was very reasonable.

They automatically charge me per month and I get 2 service calls a year. They can check the heater for winter and the air conditioner for summer. They perform preventative maintenance on my units. I will continue to use them in the future, they were very good.

They did an excellent job. They weren't the cheapest estimate that I got, but I went with them because the gentleman who came out to give the estimate was very honest. Any time I had a question about another company's unit that was cheaper than theirs, he did not downgrade the other company, just explained the differences between the two. Any time they've come out to service the air conditioner since I've had them installed, they've been very courteous, very neat, and have done an excellent job.

I called the Right Now Air customer service phone number to request service on a residential A/C unit that is not working. The unit was for a vacant home so service would not be required immediately, but definitely within 1 week or less. After the customer service representative took all of my information she said that she would speak to the scheduler so we could find out their next availability. She came back on the phone and said the next open time is in August because they have so many homeowners who have paid extra to be a VIP member and receive priority service that they all need to be handled first. It is now the end of June. This VIP program sounds great if you pay for it, but if you only need or want one time service you should not waste your time calling this company.

The estimate was OUTRAGEOUS - I was not given a written estimate because he had to do further research to determine whether or not they could even do the job. But, he did tell me that I'd be looking at between $9K and $11K to replace my unit on my 700 square foot condo. Insane! Obviously, I decided not to go with this company.

Fine. They were really responsive on the phone. They had to come out twice to fix it, but it's fixed and the cost was fair. They seemed a little confused about the Angie's List coupon. However we didn't pay more than their fee for coming out.

Everything went well overall. Repairman showed up during the one hour window, that he was supposed to. He quickly found the problem and fixed it. I also, appreciated that he put covers on his shoes each time he came in the house, so he didn't dirty my wood floors.

Rite Now Air was very pleasant to deal with from start to finish. We dealt with two separate teams of technicians (one who diagnosed the problem, the other who installed the new unit). Rite Now Air was able to diagnose the problem on Thursday, and installed the new unit the next day (Friday). Both teams of technicians were extremely pleasant and knowledgeable, and willing to explain what they were doing and why. In addition, the telephone representative was very pleasant, and did an excellent job of scheduling the appointment and called back both times that technicians were in our home to see if we were satisfied with the service call. Customer Service was top notch all the way. I would hire them again, if necessary. Two thumbs way up for Rite Now Air!

I have all my house calls taken care of by Right Now. They are very reasonably priced and I am pleased with them. I have a contract with them for one year and it is very cheap. They are really good. Actually, right before the weather had broke, they called me and said they was going to come out and service my unit. Also, if my unit were to break down on a Sunday, I will not get charged for the weekend rate. That is part of the contract that I pay yearly.

The owner was very professional and worked with us for the best options for our situation with the air handlers being so far away from the units. Also he told us about the size of the refrigeration pipe that was needed for the newer models which a previous company did not mention at all and which would have affected the warranty. We knew that the work would be expensive but the other 2 estimates were close in price and I felt confident in the company we chose. The work was done in 2 days with very little disruption. The workers were professional and left my home in good condition.

Great job start to finish. Two installers came out to do the job. They were clean, professional, and very friendly. After it was all done, I felt I had made new friends. From the tech that sold me a new a/c, to the installers, they are welcome in my home anytime.

The guys have always been completely friendly, professional, and helpful explaining everything and answering all my questions. I have always felt that they were trying to help me make the best decision based on finances, how long I'm going to live here, etc. The people on the phone, as well, have always been helpful and have worked with my schedule, and accommodated me even when I forgot to be there at the right time! AND they've always been there in the first hour of the three hour window they give, which I love.

We are very happy with our service. They are always timely, the techs are clean and professional and very polite. They have done work for us before and we've always been pleased. We feel comfortable referring our friends and family. Their pricing is fair and we trust them.

After using Right Now Air four months ago for the service of my air conditioning unit, I felt that I was over charged for what they did. I called the office and complained. I was refunded half of the amount. Their work is good, and the technician was clean about his work.