Renewal by Andersen of Las Vegas, NV is proud to serve the window replacement and patio door replacement needs of the Las Vegas area. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Las Vegas window replacement business. Mon - Fri: 10am - 4pm Sat: 9am - 2pm
[Removed Member Name], Thank you for the review, feedback is always appreciated. It is our goal to exceed customer expectations and provide the best service.
Jay S.
03/2016
5.0
replacement windows, doors
+ 0 more
unknown
Description of Work: French door to Patio
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Renewal by Andersen of Las Vegas
[Removed Member Name], thank you for the review, we appreciate your feedback.
Julie L.
02/2016
2.0
replacement windows, doors
+ 0 more
unknown
Description of Work: So very high proposal for double front doors, not anything unique to offer. I ended up creating custom Jen Weld doors at Lowe's with similar attributes for 1/4 the price. The hassle I had for my husband not wanting to attend the appointment because he told me to handle myself was pretty bad. Strongly pushed to sign now, finance now, and again $20,000 for nothing special product outcome.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$20,000
Greg C.
05/2015
4.0
doors, replacement windows
+ 0 more
unknown
Description of Work: Installed three doors that had security concerns. If you have a high-value house, then definitely use these people. With my old 40-year-old house, it was highly over-priced. Happy with the doors, but now have Mercedes wheels on my Yugo.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,000
Jenny S.
06/2011
4.0
replacement windows
+ -1 more
They are professional, and if you don't want to leave the house, they are perfect for you. If you want to save yourself 50 percent, go to the hardware store and order your window, just make sure you measure it 3x first.
Description of Work: A representative came out and measured 2 windows I wanted replaced. He quoted me over double the cost of the window from Lowes down the street. I was a little shocked, but I guess they have high overhead. I ordered my windows from lowes, and it came 4 days early! I am having my drywall guy install it on Tuesday.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
CAROL C.
03/2011
5.0
replacement windows, doors
+ 0 more
Beautiful job...top notch quality products.
Description of Work: replaced our patio door
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Patrick T.
01/2011
5.0
replacement windows
+ -1 more
Technicians were knowledgable and professional. There were no surprises in terms of estimate vs. final result. Job was done on time and they followed up to make sure we were satisfied.
Description of Work: Replacement of kitchen windows/screens.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
PAUL W.
01/2011
5.0
replacement windows, doors
+ 0 more
I also got my tax credit. They were excellent. They told me who was going to install it. I watched them when they were doing it. That guy is a craftsman. It’s all oak and has a weather material on the outside. That guy was a magician; it’s a great door. It was expensive, but you can’t buy this in a store. They are a good company. They were great people. The guy who installed it was here for 11 hours all by himself. If I can afford another window, then I would definitely use their services again.
Description of Work: Sun City Replacement Windows/Renewal by Anderson installed a sliding glass Armstrong door for us in our bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Frances L.
11/2010
5.0
replacement windows
+ -1 more
On May 25, we contracted to have our windows replaced. The salesman gave us an estimate of the 2nd week of July for installation. I downgraded "punctuality" because the windows were not ready to be installed until August. Apparently, there was a manufacturing delay on the door. The installation was scheduled for August 9 and the installers arrived right on time. The installation had originally been estimated to take two days, but with an additional hour's work they got it done in one day. Everyone we worked with was friendly, polite, and professional. I would recommend Sun City replacement without hesitation.
Description of Work: We had all our windows and one sliding glass door replaced with Anderson windows (and door).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$21,000
Orvie D.
08/2010
2.0
replacement windows
+ -1 more
The installation itself is not faulty. It's the closing mechanism done at the factory.
Description of Work: We had eight GW with x3.8 glazing installed last month. None of them shut right. When one side is pushed closed the other side pops out, no matter how gently it's pushed. I don't think it takes a genius to understand it should close properly the first time. It's a faulty design. I was given two 800 numbers to "customer service". I also called the local office. So far no response. Everyone at Andersen is silent. We intend to install more windows (eight windows and a sliding door). Now we're rethinking the purchase.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
$7,582
CT S.
03/2010
3.0
doors
+ -1 more
I felt that they should have given me a fair price up front. While we were waiting for a hoha approval, the vendor cut the price in half.
Description of Work: They gave me an estimate on a patio door.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Dominique C.
02/2010
4.0
replacement windows
+ -1 more
The windows were expensive but you get what you pay for. We don’t have a single complaint. They had all kinds of sales going so we got a discount.
Description of Work: Sun City replaced all of the windows in a cabin of ours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
Holly M C.
12/2009
5.0
replacement windows
+ -1 more
They were great. In fact, we didn't bother to call the heating & cooling company back instead we put the money into getting new windows for our house. They came in January to measure, then they had to have the windows cut to fit and then they came back in March to install it. They were fast, didn’t make any mess and did a great job. The windows have been really good. They were higher than normal in terms of price but they were better. I would use them in future if needed.
Description of Work: They put in new windows for our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Susan Y.
11/2009
5.0
replacement windows, doors
+ 0 more
The work went very well. I was very pleased with them. I wanted the Andersen product and I was very pleased with the sales staff. Their workmen were great and their follow-up was very good. I think the price was fair for an Andersen product, although it was fairly expensive as far as windows go.
Description of Work: The window and door replacement company came out in September and put in 4 new windows and 2 patio doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Deborah L.
06/2008
1.0
replacement windows
+ -1 more
My explanation above is my entire experience.
Description of Work: I linked to this site from the list, and submitted a request for a replacement window appointment. They called in a very timely manner, but when I told them I only had one window to be replaced, the representative told me to look in the Yellow Pages and call a window replacement company. She gave no further explanation, so I don't know if the job was too small or what. I am very disappointed with the way the phone call was handled.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from Renewal by Andersen of Las Vegas
It is very common for Renewal by Andersen to receive calls from homeowners looking for “glass replacement” instead of window replacement. When we receive a call for glass replacement, we typically refer them to the yellow pages. We are happy to serve all of our customers window and door replacement needs regardless of quantity.
SYLVIA N.
03/2007
1.0
doors
+ -1 more
I am in the process of a major remodeling project for my home, and I called for an estimate to have a large window replaced with an exterior door. I never received the bid because they refused to come to my home without my husband present. When I responded that I felt this policy was sexist and insulting, their response was that it wasn't their intent to be sexist, but that their salesperson's time was very valuable and they didn't have time to repeat information given in their initial 90 minute presentation if my husband had questions later. That wouldn't have been an issue for us because I have a construction background and make all of these kinds of decisions for our family. Yet, that said, I don't know which is worse, that they may have sexist policies or that they can't be bothered to thoroughly answer your questions before locking you into a contract. In any case, BEWARE! Women, let's send our business to companies that recognize we are competent, independent decision makers!
Description of Work: I requested an estimate to replace a large window with their French or Glider door product.
Rating Category
Rating out of 5
professionalism
1.0
Response from Renewal by Andersen of Las Vegas
The fact that we ask for both homeowners to be present at the initial consultation is because we do business differently than most window replacement companies. Our product line is much more complex than most and we’ve found that it is in everyone’s best interest to be available for the initial consultation so all options can be chosen for the project. We are happy to visit an individual homeowner, but inevitably we end up scheduling another visit because once the homeowner we are meeting with realizes all the custom options we have available, they quickly admit that they need their spouse involved to make the selections. These selections contribute to the price, so it’s not possible to give an exact quote without knowing the details of all the options. Also, because we are remodeling your home, we feel that it’s important that everyone that owns the home be aware of what will be happening during the installation process. Our company has won a number of customer service awards and better business bureau awards because we pride ourselves in providing unparalleled customer service and laser clarity on what to expect from our company.
JEFF B.
10/2006
5.0
replacement windows
+ -1 more
This was probably the most outstanding contract work I have ever had performed. They came in, were polite, clean and left the jobsite in better and cleaner condition than when they arrived. After market support very good as well.
Description of Work: Replaced 15 windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,800
JEFF B.
10/2006
5.0
doors
+ -1 more
This was probably the most outstanding contract work I have ever had performed. They came in, were polite, clean and left the jobsite in better and cleaner condition than when they arrived. After market support very good as well.
Description of Work: Removed and replace slider door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,495
NEIL J.
10/2006
5.0
replacement windows
+ -1 more
Very impressed with all phases of the job. Salesman was on time, pleasant, knowledgeable, service personnel were on time, knowledgeable, & professional. Would definitely recommend this company to anyone contemplating window replacement. Price seemed high, but the quality of the windows proved the purchase was a good one.
Description of Work: Remove all existing windows, and replace with new energy efficient windows, as well as new patio doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
DEBBY W.
08/2006
5.0
replacement windows
+ -1 more
From the start when Joe Altree came out and went over the details of what we wanted to have done, our experience was just great. Everything that he said with regard to the quality of the windows and the ease of the installation and the subsequent clean up was 100% accurate. The estimator and workers were always on time. We are so pleased with our new windows. This was a job that Home Depot turned down. Joe and Sun City Windows made it very simple. They are the BEST!!!
Description of Work: They took out our glass block windows in our Master Bathroom and replaced them with windows that have a water type pattern for privacy, but open for ventilation. The old windows were removed and replaced with the new beauiful Anderson windows in one day. The quality of the new windows is wonderful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
THOMAS S.
06/2006
5.0
replacement windows
+ -1 more
These people are excellent. I have never received such great service. I would highly recommend them.
Description of Work: They replaced Anderson Windows in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Vickie K.
05/2006
5.0
replacement windows, doors
+ 0 more
Sun City Replacement Windows did a great job of installing our windows. The windows open and close properly and everything fits tight. They were on time and I really liked the people they sent out. They used high quality products and I was very satisfied with their work.
Description of Work: They installed a patio door, a large bedroom window, and also two windows in my dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Brian B.
05/2006
5.0
replacement windows, doors
+ 0 more
Sun City Replacement Windows gave me an estimate and actually stuck to it. They were exceptionally polite and very knowledgeable. The windows and doors are a perfect fit. No air is able to come through. They finished on time and I will be using them again in the near future.
Description of Work: They took out two large windows and a sliding glass door. They installed Anderson windows and an Anderson door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
05/2006
5.0
replacement windows
+ -1 more
We had these windows installed in front of our house where the sun is extremely intense. They did the work in a few hours. Although they were expensive, we are very pleased with the results. We weren't in the mood to shop around or haggle, and they came recommended, so we went along with the price.
Description of Work: Sun City installed two windows which have gas in the center of them to keep the heat out.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,579
05/2006
5.0
replacement windows
+ -1 more
The workmen arrived exactly at eight, as they said they would. The four man crew, finished the whole job in one day, and went through some basic testing to be assured the windows maintained a tight seal. After the job was done, the whole main floor was cleaned and vacuumed. All the old windows were taken away. We have noticed a major decrease in our energy bills; we should have done this years ago.
Description of Work: Sun City Replacement Windows installed double paned insulated windows in our house. There were eight windows replaced, as well as the patio door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
Renewal by Andersen of Las Vegas is currently rated 4.7 overall out of 5.
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
Renewal by Andersen of Las Vegas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Renewal by Andersen of Las Vegas offers free project estimates.
Yes, Renewal by Andersen of Las Vegas offers eco-friendly accreditations.
No, Renewal by Andersen of Las Vegas does not offer a senior discount.
No, Renewal by Andersen of Las Vegas does not offer emergency services.
Yes, Renewal by Andersen of Las Vegas offers warranties.
Renewal by Andersen of Las Vegas offers the following services: replacement windows, window replacement, window installation, double hung windows, french doors, sliding glass doors, specialty windows, bay windows, bow windows, casement windows, awning windows, patio doors
Do not fix broken glass, only full replacement frame & windows.
Contact information
4525 Spring Mountain Road #106 106, Las Vegas, NV 89102