REGAL UPHOLSTERY & DRAPERY CO

Great! Loved the free pickup and delivery.

.

Heidi and her staff did excellent, professional work on my living room chairs and were completed as scheduled.

Excellent job! We described our problem and our expectations and Heidi immediately pulled out a swatch book with a line of very tough fabrics. We were pleasantly surprised at how much better Regal's rounded edges look compared to the trailer manufacturer's hard edges. The zippers were also better-edged and stronger-looking. We looked inside one and was again surprised to see that they had replaced the foam with new. Our spill test just beaded up on the fabric. Regal exceeded expectations and honored their Angie's List coupon.

Absolutely terrific. Heidi is fantastic to work with. Help us focus our search, work through the thousands of fabrics they have available and make us feel good about our decisions. John and his team to an unbelievable job reupholstering furniture and Jay was a huge help in figuring out all our window coverings. Installation was professional and they even returned to solve a problem with the way the drapes were hanging at no additional cost. Cannot recommend them highly enough.

unknown

Both pieces are gorgeous! I recently had the recliner upholstered by another provider and they did such a bad job I brought it to Regal to have it redone and it was so worth it. They also re-worked the arms on the sectional couch based upon a photo I gave them and they turned out even better than the picture. After my furniture was delivered, I took in two small throw pillows to have covered in the new fabric and they did them at no charge! Heidi was wonderful to work with. I am so pleased with the work they did I'm almost sorry I don't have more furniture in need of reupholstering.

unknown

unknown

Great ,better than new

unknown

The Drapes are beautiful. The service was impeccable and we will continue to use them and certainly recommend them!

It was a pleasurable experience from start to finish.

Excellent service.

They did a superb job. They were quick and efficient. They had an excellent selection of fabrics to choose from. They said it would take them about eight days to finish the work, and that's what it took. Everything came out exactly the way we wanted with any contractor. I couldn’t be more enthusiastic about anybody. We had also used them many years ago for some dining room furniture. They had done an excellent job back then as well.

Unfortunately, I chose an "Oral-Contract" option in reference to the work and payment with Regal. I have learned my lesson it should have been in writing. They charged me 2200 to reupholster the sofa. They were supposed to provide goose down in the cushions and pillows but instead they filled it with batting. The cushions were simply inserts which if you know anything about upholstery is unheard of, especially when you are paying a great deal of money. The velvet came off of the truck dirty and uncovered. The right back pillow had batting past the armrest. All pillows and cushions were quite large and were many different sizes. Material on cushions had excessive material. The piping was left out and when asked about it, Regal told me it would be additional fee for piping. They never mentioned this option. As I am very familiar with upholstery, I thought they would do this without asking or that they would have suggested it prior to the work being done. I filed a lawsuit against this company due to their poor workmanship. Once I was in the courtroom, they changed their stories and the lawsuit was dismissed before the judge even saw the sofa. I am now out of that $2200 and must re-upholster my sofa for additional money as Regal will not settle my dispute. This is going to end up costing me close to $5000 to finish this project once and for all.