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RC Willey
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Home Theater Wiring - Install, Repair or Conceal,
About us
RC Willey is a furniture store, electronics store, appliance store, mattress store and a flooring store with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise. We have a massive selection of living room furniture including sofas, sectionals & loveseats. We have tons of bedroom furniture including bedroom sets, bunkbeds, kids bedroom furniture, nightstands and dressers. In our electronics store we sell the newest tvs, 4K televisions, iPads, laptops, headphone and bluetooth speakers from Sony, Bose & Beats. Our appliance selection is massive as well with refrigerators, washers & dryers, cooktops & ranges, dishwashers, vacuums & microwave ovens from brands such as LG, Samsung, GE, Frigidaire and Whirlpool. We have mattresses for every budget and all sizes from twin, full, queen, king and California King mattresses from brands such as Serta, Tempur-Pedic, Beautyrest & Aireloom. We also sell and install flooring including carpet, wood, laminate & tile from Stainmaster, Mohawk, Shaw, and Tuftex. On top of all this we offer a variety of outdoor furniture including patio sets, patio tables and chairs and BBQ grills from Weber and Traeger. RC Willey is your one stop shop for everything home. We have five locations in Utah – Draper, Salt Lake City, Riverdale, Layton and the Orem Mall; two locations in Las Vegas – Henderson and Summerlin; two locations in Sacramento – Rocklin and near Elk Grove (Delta Shores); and locations in Reno and Boise. Consider signing up for RC Willey Blue Rewards . . . only $99 for one year. Benefits include special Rebates, Extended Warranties, Free Delivery for an entire year, free next-day Express Delivery on purchases with a RC Willey Payment Plan on select products, and Special "Member Only" Offers. When it comes to furniture, appliances, electronics, mattresses or flooring, no other store has the quality or vast selection of products offered by RC Willey.
Business highlights
93 years of experience
Services we offer
Idaho, Nevada and California., RC Willey is a retailer of home furniture, appliances, electronics, mattresses and flooring with stores in Utah
Accepted Payment Methods
- CreditCard
Reviews
4.748 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 2% | ||
| 4% | ||
| 2% |
Showing 1-25 of 48 reviews
Jean T.
Nov 2021
Wonderfully. Salesman Chris understood the urgency resulting from my shorted out cooktop. He took the time to search through inventory to identify models that were immediately available. He also made sure that an installer would be available within a couple of days. The installers called ahead and arrived wearing masks, which I particularly appreciated. They had the old stovetop out and the new one installed in record time. They verified that everything was working properly and asked if I had any questions before they left. I could not have been more satisfied!
Response from RC Willey
"Hi [Member Name Removed], Thank you so much for your review! I'm glad that Chris and the installers provided such great service for you. Thanks for shopping at RC Willey and we hope to see you again soon. RC Willey Corporate Offices [email protected]"
Spencer B.
Mar 2020
On time delivery.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Richard F.
Aug 2019
It went well
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC [Member Name Removed] and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Laurie M.
May 2019
Jon is very educated and efficient. Best experience we have had at RC Willey!
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Ron provided such great service. I hope you enjoy your new bedroom set. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Gary D.
May 2019
The replacement would have taken months so we chose to go to a different color in the same furniture. Not being able to go to the store to see the color we relied on the picture which was supposed to be a light grey. It turns out the grey is a dark green grey which we are not to happy with but feel we are just stuck with. We really wanted the white furniture.
Response from RC Willey
"[Member Name Removed], I'm sorry about the issue with your furniture. I found your account and will follow up with our management to review your concerns and will have them follow up with you. RC Willey Corporate Offices reviews at rcwilley.com"
DOROTHY D.
Nov 2018
Home kitchen. Replaced existing stove, refrigerator, microwave, and dishwasher with new LG appliances. Salesperson was well versed and very helpful. Installation was on time and efficient. Taking care not to damage anything in our home. Removed old appliances and took them away. The old refrigerator was moved to the garage.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that you had such a great experience with us and that your delivery went so well. I hope you enjoy your new kitchen appliances. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Donna B.
Oct 2018
Assistance in store was first rate and very helpful. Unit delivered next day exactly as promised. New unit installed and old removed in about 10 minutes. Excellent!
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that you had a great experience with us. I hope you enjoy your new washing machine. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Thomas P.
Jul 2018
Great , best price with delivery and install RC Willey Rocks
Response from RC Willey
"Please enter what you would like the response to look like:[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new dishwasher. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at [company info removed]"
Anthony E.
Apr 2018
Salesman Jamie Hutson was awesome. His customer service was second to none. Went out of his way to find me better deals answered all my questions with a smile and great attitude. Became an RC Willey fan because of him.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Jamie provided such great service. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Sharon A.
Feb 2018
Jose Munoz was the sales representative that helped me with my purchase. Not only was he friendly but, very knowledgeable listening carefully to what I was trying to achieve for my own home entertainment systems. Jose took great care and making sure that when everything was delivered I had a complete package. Please do visit RC Willey and ask for Jose you won't be disappointed.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Jose provided such great service. I hope you enjoy your home entertainment system. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Adrienne G.
Jun 2017
Very good. I later received a note from them inviting me to continue shopping there, which I will do.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that we were able to help take care of you when the mattress didn't work out for you. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Diana H.
Jun 2017
They are out of Utah I believe but they have a couple outlets here in Vegas. It's a furniture and appliance outlet. I have used them in the past. They have good product. They are professional and courteous. You can get delivery. All those basic thing you look for in a company.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Paul A.
Jul 2016
.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Carol S.
Jul 2016
unknown
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Naurene L.
Feb 2016
unknown
Response from RC Willey
"Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
Deborah L.
Nov 2015
unknown
Response from RC Willey
"[member name removed], Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
Donald P.
Aug 2015
Delivery was on time but the contracted delivery men were a little careless. They left black grease on my white carpet. After all the installation was done I discovered damage to the front of the dishwasher. The installer noted it on the final papers I signed and he told me to call the salesperson. I was told a new one would be sent out in a few days. I didn't want to be bothered with rescheduling so we finally agreed to a reduced price on the dishwasher and I kept it. The adjustment showed up on my charge card the following day. RC Willey is great, but their contracted delivery people and installers need additional training.
Response from RC Willey
"{Member name removed}, Thank you for your review! We appreciate your feedback. I'm sorry for the issues that happened with your delivery. I'll make sure to pass your review on to our management to make sure we improve. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
Philip L.
Jul 2015
unknown
Response from RC Willey
"[member name removed], Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
Warner S.
Apr 2015
unknown
Response from RC Willey
"[member name removed] Thank you for your review! We appreciate your feedback. I'm glad that we were able to help take care of the issue when it came up. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
Ren P.
Mar 2015
Everyone was wonderful to work with from the sales people to the delivery people. The over all experience was great!
Response from RC Willey
"Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Wiley and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
James H.
Jun 2014
We just moved here and we did quite a bit of business with RC Willey. They were not bad. A couple of times, they weren't here when they were supposed to be.
Response from RC Willey
"[removed member name], I'm RC Willey's Online Reputation Manager. Thank you for your review. We appreciate your feedback. We are always trying to improve as a company, especially with our overall customer service. I have passed your review on to our management so we can improve. Let me know if I can do anything for your and thank you for shopping at RC Wiley! If I can do anything else for you, please let me know. Adam Young Community/Online Reputation Manager. RC Willey Corporate Offices [email protected]"
Catherine L.
May 2014
Super wonderful assistance moving old furniture
Response from RC Willey
"I'm RC Willey's Online Reputation Manager. Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if you have any questions or concerns and I'd be happy to help. Thank you for shopping at RC Willey! Adam Young Community/Online Reputation Manager RC Willey Corporate Offices [email protected]"
Chris C.
May 2014
I bought a bedroom set for a good price however on the day of dildivery they told me that the dresser was crushed and they could and wouldn't replace it. They offered me a discount that was less than the worth of the dresser.
Response from RC Willey
"[member name removed], I'm RC Willey's Online Reputation Manager. I'm sorry about the issues that happened with your delivery back in 2011. We are always trying to improve as a company, especially with our overall customer service. I have passed your review on to our management so experiences like yours won't happen again. If I can do anything else for you, please let me know. Adam Young Community/Online Reputation Manager. RC Willey Corporate Offices [email protected]"
BRUCE A.
Apr 2014
When I came to the store, I tried to find Tory since he's always so helpful. They give you a window for the delivery times, and the delivery man even calls you the day of. I'm very happy with their sales staff, their merchandise, and their prices. You also get thank you note after your purchase.
Response from RC Willey
"I'm RC Willey's Online Reputation Manager. Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if you have any questions or concerns and I'd be happy to help. Thank you for shopping at RC Willey! Adam Young Community/Online Reputation Manager RC Willey Corporate Offices [email protected]"
BRUCE A.
Apr 2014
The mattress was $820.89, and the foundation was $179.10. The express delivery service was $59.00. The nice thing about the delivery fee is that you pay it once, and if you purchase something again within a year, you don't have to pay another delivery fee. They took away the old mattress and the box spring. I also received a free 32" HD LED TV. The salesperson helped me find what I needed and they even send you a thank you note after your purchase. They are very positive, upbeat and you can buy anything for the home.
Response from RC Willey
"I'm RC Willey's Online Reputation Manager. Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if you have any questions or concerns and I'd be happy to help. Thank you for shopping at RC Willey! Adam Young Community/Online Reputation Manager RC Willey Corporate Offices [email protected]"
Licensing
State Contractor License Requirements
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FAQ
RC Willey is currently rated 4.7 overall out of 5.
RC Willey accepts the following forms of payment: CreditCard
No, RC Willey does not offer free project estimates.
No, RC Willey does not offer eco-friendly accreditations.
No, RC Willey does not offer a senior discount.
No, RC Willey does not offer emergency services.
No, RC Willey does not offer warranties.