PRS Professional Roofing Service

Both estimator and work was really outstanding and understanding of financial problems. Worked with us all the way. Installers were on time, took professional care with their work and cleaned up after the job was completed31

Our home is 22 years old. The tile roof was not initially installed very well. Several tiles had fallen off the edge of the roof on our garage, and we have had leaks into the drywall in the rear of the house, due to a gap and cracked tiles used in the original construction. PRS gave us a reasonable estimate for the repairs. He broke it down into two quotes, since we also had a horribly installed tile roof on our rear patio cover, which is causing the underlying wood to rot. We retained PRS to make the repairs to the house and garage roof, since we could not afford both jobs at once. The workers showed up at exactly the time scheduled. The owner was present to oversee the work. They completed the job in two days, doing a very thorough job. They cleaned up the work site completely, and were very courteous. As soon as we save up enough to have our patio cover repaired, I will definitely be contacting PRS to complete that job as well.

Company would not respond to request to break out the costs that would be attributed to the insurance claim and the services that would be my responsibility. Unable to get the company to even call back. Went with another roofer.

I have known them for over seven years. They are very good. They are very reasonable in price.

They will never get my business again. I got a quote from two companies and PRS was lower. They replaced almost half my roof last year. When it started raining heavily a year later in August 2012, my roof leaked in numerous places. I had a 5 year warrantee so I gave them a call. I called them 4 times a week for 3 weeks and wasn't able to get them to schedule a time for warrantee work. After 5 weeks, they finally scheduled someone to meet my tennant. The tennant said they never showed up. When I called them back, they said the work had been completed. They could never give me an answer on how they knew where the leaks were that had to be fixed. It rained again and it leaked in all the same spots again. The house now is smelling like mildew and there is visible water damage in numerous places in the ceiling. They finally said they would call on Monday (10/22/12) to schedule the repairs. They never called and now appear to be avoiding my calls. I hope this review will save others from so much aggravation and wasted time.

It didn't go so well. Estimate was timely and the price was ok but from that point on, got no cooperation. You would think that any business would at least return phone messages but not these people. Very frustrating waste of time and effort on our part.

They did a very good job. They did what they said they would do. It's held up and it looks good.

I called PRS and got an estimate that was $2000 less than the previous company. Even if all the wood under the shakes would have to be replaced, it would still have been more than $1000 less. The paperwork was completed over the phone and through email and faxes. The workmen reported on time, were very courteous, and cleaned up after themselves. The only delay was due to their not having the new tile in stock. It arrived in less than a week and was immediately put up. The job was completed and I am very satisfied with their work. I have recommended them to others.

They were soo good to me. The workers were up on the roof the whole time. I actually got a little worried because they did not stop for lunch. They were very dedicated. The salesman that came over, Travis McCormick, he was a great guy; very personable and nice. This is a great a company!

PRS Professional Roofing Service is very good. They were honest, fixed some tiles, told me I didn't have any problems with my roof at all, and didn't charge me.

It turned out well. They were prompt and professional. Also, the price was reasonable.

They said they were going to show up and the supervisor never showed several times. I needed to call him back to clean up and remove stickers from the sky lights, they didn’t show for a while. In the end, they still left a mess. Moreover, this same company rented a house in my neighborhood a year earlier and had 30 guys all living in one house. They drove their trucks all over the lawn, destroyed the house. All the neighbors complained and the owners of the company never did anything. Slimy company!!!

It turned out ok. They did the job in 2 days. They did leave some nails up there that blew off into the driveway, otherwise I had no complaints.

They did a very good job. They also saw some other things that had to be taken care of and they didn't charge. They were very professional and did a fine job. They knew what they were doing. I would use them again.

They are good. We used them at our house. We had them to fix our tiles. Somebody was on our roof from a TV company and they ripped the tile and he didn’t tell us about it. We used them to fix it and they did a good job. I used them for other things because I do property management and real estate. They have done a good job. They come out and do a free inspection on the roof. I like them. I recommended them to my next door neighbor. They bought special tile for our roof. They were very honest.

We were very satisfied with them. They were very professional and cleaned up after themselves. They did a great job on the roof. We haven't really had any issues. They showed up when they were suppose to be here. They were very punctual.

We have had a lot of roofing companies in the past, and they provide better quality then anyone else we have ever used.

They seem to have repaired the problem. The original work was fine, but there was another issue. They were finally able to find it and fix it. They sent the same guy out for the estimate. They explained what the best solution was for the issue. The leak that occurred was in a different section of the roof. They were able to isolate a very specific construction defect. They were able to reroof the area with fiberglass tile. It has rained since then, and the leak has stopped. I got the impression that they were hesitant to deal with the situation because a lot of customers expect the roofing companies to guarantee work on the roof, even if they didn't work on that section. I didn't expect them to do that at all, so I went in with the right frame of mind. I expected to pay, and they did a good job.

They were here the day they were told to do it. It took 2 days to do it. I was happy with the price and the workers. They were clean and neat. If I ever had an issue I would go back to them.

They did the service and I noticed that it was leaking again about 6 weeks later. I called them and they came back out. He told me that this and that needed to be done. He didn't know that I had the contract still with me with things they charged me for, and yet they didn't do. They charged me $800 more dollars, which still left me with problems. He then came back out again to do some more work, and I am still having problems. They lie right to your face--I just happened to catch them doing so.

They fixed it but I found the roof leaking again when it started to rain a few months later. I called them back and they never got back to me. They did not return my calls and the work is incomplete. I would say that their follow up is not good.

The estimate process was fine. We wanted to hire them, but we were not able to contact them.

The estimator arrived on time and provided complete details, with pictures, of the affected areas. The estimate for the work needed was more specific (and cheaper) than other estimates, so I accepted the contract. The work was scheduled and completed the next day. All debris was removed.

I contacted PRS and they scheduled Travis McCormick, Senior Project Manager, to come to my home on Friday, 01-28-11 to give me an estimate. Because I had so many areas where the rain was leaking in, he felt that the entire roof needed to be repaired. He carefully explained all this to me , I agreed with him and he scheduled the work to begin on Tuesday, 02-01-11. He thought it would take 2 full days to complete everything but they sent out their best crew and they were terrific. They worked constantly, no idle chatter, no music blaring - it was wonderful! On Tuesday they cleaned up every area before going home and they returned the next morning before 7a.m. By 11a.m. on Wednesday, they had completed all the roofing work and had cleaned up all areas around my house. I couldn't believe it only took them a day and a half to finish all this work. I commend everyone at PRS for a job very well done starting with Michelle who scheduled the estimate appointment, then my conference with Travis who was very knowledgeable, thoughtful, a perfect gentleman and had an Irishman's great sense of humor. And, of course, special thanks to Benjamin and his outstanding crew of workers!!

They were fine. I picked them from Angie?s list. They first gave me a reasonable estimate. They came out early in the morning in few days and proceeded to fix the roof. They are the ones who told me that one of the vents on the roof was not set properly and that lead to the leak. I had no way of knowing if they did a proper job until there were some rain storms. Over the past three or four months we have had some unusually wet weather and there has been no leak. It was easy for me to tell as there was enough water coming down earlier. I was very satisfied with the work they did. I rate them high overall. When they finished they cleaned up. I could not tell that they had been here.