ProServ Las Vegas

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

With over 20 years experience and masters in the art of Plumbing, Air Conditioning, and Appliance Repair & Installation. Quality & Service You Can Trust!

Business highlights

32 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning, and Appliance

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.5

Filter reviews by category

Showing 1-12 of 12 reviews

William B.
08/2024
5.0
water heater repair
  + -1 more
will use them again...
Description of Work: install water heater and softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry C.
06/2024
5.0
plumbing
  + -1 more
Tyler was amazing. Great attitude, and very professional and knowledgeable about our plumbing problem. Talked with me to explain what he was doing and informed me about the little I knew about plumbing. Thanks, Henry
Description of Work: Drain in the shower needed a "donut" reeplacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
05/2024
5.0
plumbing
  + -1 more
Pro Serv Las Vegas, is always my go to. I would encourage anyone looking for a 5-star plumbing and hvac company to not hesitate to call Shon and his team. Hands down the best in the metro and surrounding areas!! John----
Description of Work: Water line repair in Slab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Liz L.
05/2024
5.0
plumbing
  + -1 more
ProServ Las Vegas is the BEST! Courteous, professional, proficient, and fast! Very happy with the job!
Description of Work: Toilet and hot water replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anna H.
05/2024
5.0
water heater repair
  + -1 more
This company is professional, dependable and trustworthy. They do what they say, for the price they quote. They go above and beyond on all steps, follow through and commination is excellent!
Description of Work: They replaced my 50 gallon water heater and rebuilt the water damaged base it stands on. They were timely and affordable l.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andre F.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
"I am absolutely thrilled with the service I received from ProServ Las Vegas! Their team was professional, courteous, and went above and beyond to ensure my air conditioning unit was installed quickly and efficiently. The technicians were knowledgeable and took the time to explain everything to me in detail. The price was very reasonable, and the quality of work was top-notch. I highly recommend ProServ Las Vegas to anyone in need of air conditioning services. 5 stars and a big thumbs up from this happy customer!"
Description of Work: Heating and Air Condition unit.. Plumbing work..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProServ Las Vegas
Thank you for the review, we really appreciate your trust and business.

Ashley F.
12/2020
1.0
plumbing
  + -1 more
**** this company, they don't deserve a business license. They are the most unprofessional company i have ever dealt with. Stay far away from this company, and if your rental company tries to use them, refuse it. You're better off trying to fix any plumbing problem yourself. They have been in my home since NOVEMBER and still have yet to properly fix the problem. They don't contain any kind of construction they might be doing and will just let the dust and mold blow around in your home and not clean up after themselves. Dont forget in 7 months pregnant with a toddler in the home and they could care less about water on my kitchen floor from a leak they "fixed".They have some of the rudest workers who actually told my husband off when he asked if the leak was fixed and left in the middle of a job. They will not tell you the results of any mold test. They also broke my granite countertop, and now refuse to fix it. The lady that answers the phone is the rudest person alive and will not help you resolve any issue. God forbid you talk to a manager after 2 months of work. So now this will be the 5th time they attempt to fix the problem, which will probably still be done right. I don't know how this company is even in business.
Description of Work: Leaking kitchen sink with black mold

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ProServ Las Vegas
[Member Name Removed]is correct, there were a lot of issues on this job which is why we installed a new kitchen sink at our expense to try and make her happy. We also ran an air test for the property management company at our expense which we provided to the homeowner. [Member Name Removed]was upset that we would not give it to her, the tenant, and informed her to request it from the owner of the home.

MILDRED S.
06/2019
5.0
plumbing
  + -1 more
It went well. Absolutely wonderful and they did a very good job. Very satisfied.
Description of Work: They fixed the bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rufus P.
03/2017
3.0
heating & air conditioning/hvac, water heater repair, water softeners
  + 1 more
They really up sold me on what I really wanted, but they convinced me that it made more sense to spend $9000 versus $2000. They did do good work. They sold me some stuff really that if I had more sense, I would of said no, just put the regular water heater in because 4 months later I put the house up for sell. If I would of put a regular water heater in, I would of saved a lot of money.
Description of Work: They replaced a water heater that was leaking with a tank less water heater, water conditioner, and a water softener

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$9,000

Albert L.
01/2017
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,500

Leslie C.
11/2016
5.0
plumbing
  + -1 more
Have used ProServe before and have been satisfied every time. Alex was on time, checked the faucet and determined the spray head was faulty. He suggested we call Kohler and have a replacement sent since the brand new faucet was installed in March when we moved into our new home. He was professional and quick and gave us the information we needed. Kohler replaced our spray head at no charge. Thanks again, Alex.
Description of Work: Had a problem with our Kohler faucet and wanted to have an experienced plumber check it out.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amarilis M.
10/2016
4.0
water heater repair
  + -1 more
The service was fast and professional.
Description of Work: They replaced a part on my water heater.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


    Contact information

    6117 FISHER AVE, Las Vegas, NV 89130

    http://www.proservlv.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Licensed*

    Trade License Number
    0073523

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning,
    Water Filtration and Softening,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Water & Smoke Damage,
    Appliance Repair - Small,
    Appliance Repair

    FAQ

    ProServ Las Vegas is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    ProServ Las Vegas accepts the following forms of payment: Check,Financing Available,PayPal,Venmo,Zelle
    No, ProServ Las Vegas does not offer free project estimates.
    Yes, ProServ Las Vegas offers eco-friendly accreditations.
    No, ProServ Las Vegas does not offer a senior discount.
    Yes, ProServ Las Vegas offers emergency services.
    Yes, ProServ Las Vegas offers warranties.
    ProServ Las Vegas offers the following services: Plumbing, Air Conditioning, and Appliance

    Contact information

    6117 FISHER AVE, Las Vegas, NV 89130

    http://www.proservlv.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM