ProServ Las Vegas

Water Heaters, Plumbing, Water Filtration and Softening,

About us

With over 20 years experience and masters in the art of Plumbing, Air Conditioning, and Appliance Repair & Installation. Quality & Service You Can Trust!

Business highlights

33 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning, and Appliance

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.866 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1-25 of 66 reviews

Henry C.
06/2024
5.0
plumbing
  + -1 more
Tyler was amazing. Great attitude, and very professional and knowledgeable about our plumbing problem. Talked with me to explain what he was doing and informed me about the little I knew about plumbing. Thanks, Henry
Description of Work: Drain in the shower needed a "donut" reeplacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
05/2024
5.0
plumbing
  + -1 more
Pro Serv Las Vegas, is always my go to. I would encourage anyone looking for a 5-star plumbing and hvac company to not hesitate to call Shon and his team. Hands down the best in the metro and surrounding areas!! John----
Description of Work: Water line repair in Slab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Liz L.
05/2024
5.0
plumbing
  + -1 more
ProServ Las Vegas is the BEST! Courteous, professional, proficient, and fast! Very happy with the job!
Description of Work: Toilet and hot water replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anna H.
05/2024
5.0
water heater repair
  + -1 more
This company is professional, dependable and trustworthy. They do what they say, for the price they quote. They go above and beyond on all steps, follow through and commination is excellent!
Description of Work: They replaced my 50 gallon water heater and rebuilt the water damaged base it stands on. They were timely and affordable l.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andre F.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
"I am absolutely thrilled with the service I received from ProServ Las Vegas! Their team was professional, courteous, and went above and beyond to ensure my air conditioning unit was installed quickly and efficiently. The technicians were knowledgeable and took the time to explain everything to me in detail. The price was very reasonable, and the quality of work was top-notch. I highly recommend ProServ Las Vegas to anyone in need of air conditioning services. 5 stars and a big thumbs up from this happy customer!"
Description of Work: Heating and Air Condition unit.. Plumbing work..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProServ Las Vegas
Thank you for the review, we really appreciate your trust and business.

Ashley F.
12/2020
1.0
plumbing
  + -1 more
**** this company, they don't deserve a business license. They are the most unprofessional company i have ever dealt with. Stay far away from this company, and if your rental company tries to use them, refuse it. You're better off trying to fix any plumbing problem yourself. They have been in my home since NOVEMBER and still have yet to properly fix the problem. They don't contain any kind of construction they might be doing and will just let the dust and mold blow around in your home and not clean up after themselves. Dont forget in 7 months pregnant with a toddler in the home and they could care less about water on my kitchen floor from a leak they "fixed".They have some of the rudest workers who actually told my husband off when he asked if the leak was fixed and left in the middle of a job. They will not tell you the results of any mold test. They also broke my granite countertop, and now refuse to fix it. The lady that answers the phone is the rudest person alive and will not help you resolve any issue. God forbid you talk to a manager after 2 months of work. So now this will be the 5th time they attempt to fix the problem, which will probably still be done right. I don't know how this company is even in business.
Description of Work: Leaking kitchen sink with black mold

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ProServ Las Vegas
[Member Name Removed]is correct, there were a lot of issues on this job which is why we installed a new kitchen sink at our expense to try and make her happy. We also ran an air test for the property management company at our expense which we provided to the homeowner. [Member Name Removed]was upset that we would not give it to her, the tenant, and informed her to request it from the owner of the home.

MILDRED S.
06/2019
5.0
plumbing
  + -1 more
It went well. Absolutely wonderful and they did a very good job. Very satisfied.
Description of Work: They fixed the bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rufus P.
03/2017
3.0
heating & air conditioning/hvac, water heater repair, water softeners
  + 1 more
They really up sold me on what I really wanted, but they convinced me that it made more sense to spend $9000 versus $2000. They did do good work. They sold me some stuff really that if I had more sense, I would of said no, just put the regular water heater in because 4 months later I put the house up for sell. If I would of put a regular water heater in, I would of saved a lot of money.
Description of Work: They replaced a water heater that was leaking with a tank less water heater, water conditioner, and a water softener

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$9,000

Wayne B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were good. They've been professional, on time, they know what they're doing.
Description of Work: They checked the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ProServ Las Vegas
Thank you for taking the time to leave a review. You are appreciated!!!!

Wayne B.
12/2016
5.0
water heater repair
  + -1 more
I've been very satisfied. Their professionalism stood out and they knew what they were doing.
Description of Work: The water heater went out and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ProServ Las Vegas
Thank you very much for trusting us with your home.

Leslie C.
11/2016
5.0
plumbing
  + -1 more
Have used ProServe before and have been satisfied every time. Alex was on time, checked the faucet and determined the spray head was faulty. He suggested we call Kohler and have a replacement sent since the brand new faucet was installed in March when we moved into our new home. He was professional and quick and gave us the information we needed. Kohler replaced our spray head at no charge. Thanks again, Alex.
Description of Work: Had a problem with our Kohler faucet and wanted to have an experienced plumber check it out.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amarilis M.
10/2016
4.0
water heater repair
  + -1 more
The service was fast and professional.
Description of Work: They replaced a part on my water heater.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Sandy P.
04/2016
5.0
water heater repair, water softeners, wells
  + 1 more
Great job pro service. Thanks Bruce!
Description of Work: Installed 50 gals gas water heater 10 yrs warranty w/code upgrades replaced recir pump & assembly. Installed 50k grains water softener w/hook up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,360

Response from ProServ Las Vegas
Thank you for being a loyal client we really appreciate the repeat business.

Elizabeth W.
03/2016
5.0
plumbing, water heater repair
  + 0 more
MR SAM LONGMIRE AND HIS SON WERE BOTH EXTREMELY SWEET AND PROFESSIONAL. Sam suggested going to Home Depot to purchase a new kitchen faucet and he would gladly come back to install. I will definitely call ProServ again! : )
Description of Work: Flushed water heater and checked leaking kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from ProServ Las Vegas
Thank you for the great review. Don't forget to have your AC checked before the summer.

Gary I.
03/2016
5.0
plumbing, water heater repair
  + 0 more
Bruce & Jose were extremely responsive & spent quite a bit of time to repair drywall, insulation & paint damaged from a leaking water heater. The quality of work was very good & both Bruce & Jose were very professional.
Description of Work: Installed 50 gas water heater w/code upgrades. Installed recir-pump & assembly. Pedestal for water heater repair Insulation & paint.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,485

Response from ProServ Las Vegas
Thank you for the great review. Don't forget to have your AC checked before the summer.

Phillip M.
03/2016
5.0
plumbing, water heater repair
  + 0 more
Great service. Great company. Bruce le plumber in , av.
Description of Work: Replaced 50 gas water heater with code upgrades. replaced water heater pedestal. patched. Textured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,695

Response from ProServ Las Vegas
Thank you for the great review. Don't forget to have your AC checked before the summer.

Patricia S.
02/2016
5.0
plumbing, water heater repair
  + 0 more
Bought deal to replaced faucet in bathroom and fix drain stoppers in all bathrooms. They responded immediately and sent Bruce out the next day. Bruce arrived on time and here is where the problems began but not with Bruce. After he fixed the drains in the sinks, I mentioned that the water pressure had changed. He took a look. Water heater was leaking, had mold on the place where it stood, and the system the previous owner had rigged was not only illegal, but dangerous. An hour job turned into a 7 hour job for poor Bruce. He got rid of all the illegal pipes, including a gas outlet, got me a new water heater(which was a whole different story), removed the mold filled pedestal and illegal wall, build me a new one. Replaced the water heater with a pan under it this time and got me my pressure back. He also replaced the corroded pipes under the sink. But most of all, I feel safe now. Knowing that the mold is gone, the water pressure is back and the dangerous illegal pipes are now gone is a relief. Bruce could have finished the drains and faucet in the bathroom and left to keep on schedule, but he didn't. He fixed all things I needed to be safe and I thank him for that.
Description of Work: Was called to fix bathroom drain stoppers and replace faucet in one bathroom. Ended up replacing water heater(leaking), replaced dry wall by water heater (mold) ,fixed water pressure, and replaced entire apparently illegal system with a new system. Also replaced corrode pipes underneath bathroom sinks with new pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from ProServ Las Vegas
Thank you for the great review, we appreciate you as a client....

Patricia S.
02/2016
5.0
water heater repair
  + -1 more
Called to get drain fixed. Bruce found, black mold broken water heater and illegal plumbing devices. Stayed for hours fixing everything for me. Fantastic work ethic. He could have fixed my drain walked away, but didn’t. He also fought with my previous “plumbers” and gave lots of advice. Loved it!
Description of Work: Replaced H/W LAV faucet and drain. Replaced 2 drain assembly M/B. Repair/replaced main shut off regulator. Installed repair-pump and assembly. Repaired pedestal for water heater. Installed new water heater and code upgrades permit and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,289

Response from ProServ Las Vegas
Thank you for the great review, we appreciate you as a client....

BRENDA B.
02/2016
5.0
plumbing, water heater repair
  + 0 more
Everything was good! Very nice man!
Description of Work: Took out leaky water heater tank. Installed new water heater tank with code upgrades, per city requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from ProServ Las Vegas
Thank you for the great review and for recognizing the technician...

Leslie C.
02/2016
5.0
water heater repair, plumbing
  + 0 more
Bought an Angie's List deal for a water heater flush. Appointment was scheduled for between 12 and 5. Pro Serve called to say plumber would be at our home within 20 minutes. Alex was on time, prepared and professional. He checked the water heater out and started the flush. Since we had just purchased this house we had a few general questions regarding the plumbing and found Alex to be very informative. We have used Pro Serve before and will use them again. Thank you Alex.
Description of Work: Flushed Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from ProServ Las Vegas
Thank you for the great review and for recognizing Alex. He is an important part of our team...

Harvey K.
02/2016
5.0
plumbing
  + -1 more
I usually go to Pro Serv. They did some work for me. They were here December 29th. He did an adjustment to the hose and it came out okay. It was fifty bucks or so. He checked it out and said it really wasn't a leak it just wasn't connected correctly. He is a nice guy.
Description of Work: He checked my washer because it was leaking. He adjusted the hose.
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Tom M.
02/2016
5.0
plumbing
  + -1 more
Technician arrived 90 min later than estimated, due to traffic. Confirmed what the problem was, told me he also wanted to replace our fill valve and flapper. I figured it was SOP when working on a toilet so I approved. He removed tank from stool and took it out to the truck to reconfigure. Reinstalled it and that solved the problem (leaking from base of tank). I had tried to do the job myself but could not make it work, so I asked why and he told me that the bolt set I had was for a different tank/stool combo, that there are four different types of tank bolt sets. Thus, the one I used leaked as bad as the rusted out bolt. If I'd used the right bolt set I'd have been OK on my own. The new flush valve is slower and noisier than the good one he removed, so I called the shop to find out why. Was told that the new flush valves have an anti-siphon feature that creates that noise.
Description of Work: Replaced rusted toilet tank bolts that had rusted out, and put in new flapper and fill valve, which didn't necessarily need replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from ProServ Las Vegas
Thank you for the review. Thank you for giving us the opportunity to explain the noise you were hearing.

Russell A.
02/2016
4.0
plumbing, water heater repair, water softeners
  + 1 more
It went great. I think he pushed me into more work than I needed it, after I thought about it afterwards, I needed it. He said that the water heater needed to be changed and I believed him. He said that the water softener would save me a lot of money. Be more prompt, they extended it about two weeks. He wore normal pants, and a company shirt.
Description of Work: Country Wide Pro Serv installed my new dishwasher, water heater, and water softener. It was a big deal purchase.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from ProServ Las Vegas
I do not show it as a big deal purchase. I show you were an Old Republic Home Warranty client. Old Republic paid for the water heater and the water softener install was not covered by the home warranty.

David R.
02/2016
5.0
water heater repair
  + -1 more
Bruce did an excellent job and knowledgeable in plumbing.
Description of Work: Installed 50 gals electric water heater up to code complete. Replaced portion of recirc - pump assembly & connected to water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Harvey K.
01/2016
5.0
drywall, electrician, handyman service, heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 5 more
Very responsive and prompt, very up front.
Description of Work: Installed water softener with hook up, garbage disposal 1/2 hp., R/C system, tank slim line. 10 bags of solar salts. Installed 9.8 gal tank less heater, mold and drywall repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,579

Response from ProServ Las Vegas
Thank you for leaving a great review. We really appreciate you as a client and hope that you keep us in mind for future plumbing, air conditioning, or appliance repairs or replacements.
    • 1(current)
    • 2
    • 3

Contact information

6117 FISHER AVE, Las Vegas, NV 89130

http://www.proservlv.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
0073523

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Heaters,
Plumbing,
Water Filtration and Softening,
Heating and Air Conditioning,
Drain Cleaning,
Appliance Repair,
Wells and Pumps,
Home inspection,
Drywall,
Foundation Repair,
Natural Gas Lines,
Kitchen and Bath Remodeling

FAQ

ProServ Las Vegas is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

ProServ Las Vegas accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
No, ProServ Las Vegas does not offer free project estimates.
Yes, ProServ Las Vegas offers eco-friendly accreditations.
No, ProServ Las Vegas does not offer a senior discount.
Yes, ProServ Las Vegas offers emergency services.
Yes, ProServ Las Vegas offers warranties.
ProServ Las Vegas offers the following services: Plumbing, Air Conditioning, and Appliance

Contact information

6117 FISHER AVE, Las Vegas, NV 89130

http://www.proservlv.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM