The Pro Deck crew had punctually arrived and covered the pool with plastic. They proceeded to grind down the old texture, power wash, skim coat, spray texture and add two coats of color seal. This process took two days,one day ahead of schedule. A few days after the deck was cured and ready to reposition the patio furniture, I noticed a 4 inch "slash" that was not covered with the texture. I contacted Pro Deck phone representative Nadine, who very satisfactory, made the arrangements for "Joe" to correct the problem. We were very satisfied with our new pool decking. We were especially impressed with the clean-up detail.
Description of Work: Pro Deck sales rep., Scott Madigal, was scheduled to give us an estimate on resurfacing our 13 yr. concrete pool deck. Scott was running a little behind on his schedule but he called to let us know he was 15 minutes away. Upon arrival, he took measurements and gave a few alternatives and ideas to correct the problem. We felt very comfortable with Scott. He did not pressure us into a more costly solution. In fact, he pointed out because our deck separators were in good condition, they would not have to be replaced, saving us a few bucks. We agreed to the proposal and scheduled the work to start on 2/27/08.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,128
BRUCE C. A.
07/2007
5.0
decks
+ -1 more
The porch entrance over the portico is considered a vertical service, which they said they don't do, but when I brought it to their attention, they came out the next day and washed, chipped and epoxy coated that area as well. They even asked me to make sure that it was cleaned to my satisfaction. I've used them before, and I will continue using them. They use a credit card to secure the job, but they always call once the job is done to make sure the job is done well, and that crew cleaned up after themselves before they ask to run the final credit card charge.
Description of Work: Power washed and epoxy sealed my deck. They pulled the desert landscape rocks to do a more thorough job, and replaced them when finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
BRUCE C. A.
11/2006
5.0
concrete repair, pressure washing
+ 0 more
An outstanding company to do what I'd call concrete resurfacing. Scott Madrigal explained each step in the process to me; patiently answered my questions. When I was looking at stamps for patio he explained pros and cons of each stamp and color choice. Had samples in van. Made the appointment to do the work and the workmen showed up on time. Scott appeared sometime in the process as did the owner (John) of the company. They stayed for about 45 minutes or so. Scott showed me the chips which weren't exact as I originally wanted, but his suggestion for a bit of red was perfect. When the workers sprayed the patio they had me check after each spray to ask if I wanted another coat or not. The epoxy work looks beautiful. Chips evenly distributed and looks like each one individually placed.
Description of Work: They did a stamp overlay of my patio to include repair of a tiny crack, power wash, stamped, colored and sealed the the covering. They also did my garage using epoxy chips: Power washed surface, applied a primer and sealed it. Detailed explanation of when I could stand on it and return to the garage and what I needed to remove. Also told me when to safely return car to garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
BRUCE C. A.
11/2006
5.0
epoxy flooring, pressure washing
+ 0 more
An outstanding company to do what I'd call concrete resurfacing. Scott Madrigal explained each step in the process to me; patiently answered my questions. When I was looking at stamps for patio he explained pros and cons of each stamp and color choice. Had samples in van. Made the appointment to do the work and the workmen showed up on time. Scott appeared sometime in the process as did the owner (John) of the company. They stayed for about 45 minutes or so. Scott showed me the chips which weren't exact as I originally wanted, but his suggestion for a bit of red was perfect. When the workers sprayed the patio they had me check after each spray to ask if I wanted another coat or not. The epoxy work looks beautiful. Chips evenly distributed and looks like each one individually placed.
Description of Work: They did a stamp overlay of my patio to include repair of a tiny crack, power wash, stamped, colored and sealed the the covering. They also did my garage using epoxy chips: Power washed surface, applied a primer and sealed it. Detailed explanation of when I could stand on it and return to the garage and what I needed to remove. Also told me when to safely return car to garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
05/2006
5.0
decks
+ -1 more
Pro Deck did very good work for us. I was very happy with the end result they were able to give us. They were on time to do job and worked until the work was done. I have not had any problems with the work that they did. I do not wish to disclose the price.
Description of Work: They stamped my 1000 square foot patio.
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Service Categories
Pressure Washing,
Decks and Porches,
Epoxy Flooring,
Deck Maintenance,
Concrete Pouring and Repair,
Flooring Sales and Installation,
Countertops and Backsplashes
FAQ
PRODECK is currently rated 5 overall out of 5.
No, PRODECK does not offer free project estimates.
No, PRODECK does not offer eco-friendly accreditations.
No, PRODECK does not offer a senior discount.
No, PRODECK does not offer emergency services.
No, PRODECK does not offer warranties.
PRODECK offers the following services: POOL DECKS, PATIOS, DRIVEWAYS, ENTRIES, EPOXY GARAGE COATINGS, INTERIOR FLOORING, CONCRETE COUNTER TOPS, WATERPROOF BALCONIES RESIDENTIAL AND COMMERCIAL APPLICATIONS. CONCRETE SLABS POURED.