Precision Overhead Door of Las Vegas

I purchased an opener, which came with a wall controller, although the old one would've worked fine. The tech didn't tell me that, so I was charged for an unnecessary item. The tech said that the new controller would not have a digital display, which I didn't need. However, he did not tell me that it also lacked a motion sensor, which would turn on the lights when I entered the garage. My old one had a sensor and a display. The tech threw out my old one without asking my permission. I had to place more that five calls to reach a manager to complain. In the end, they agreed to waive the service fee of $60, but charge me $135 for a controller that they should've installed from the start. I can get basically the same controller from Amazon for $47. I urge readers to avoid this firm as they up-sell from the start, fail to disclose important information, and provide unsatisfactory service after they get your money. I received an auto-generated response. As noted above, I already had spoke with a manager, who tried to cheat me further.

Most impressive is fast, efficient 24/7 service, just what's needed when your garage door malfunctions!

I was excessively overcharged for a new garage door opener from Precision Door Service of Las Vegas. I ended up paying $2,538.85 for a Liftmaster 84501 Garage Door Opener with installation, something which they received from Liftmaster for between $150-$200 (Liftmaster:800-528-5880). I had originally called them to fix a short circuit in my original garage door opener. When the technician said he wouldn't be able to find a short circuit even if there was one. I was desperate to ensure my home was secure again since I needed a working garage door opener to secure the garage door per the technician. I hadn't planned on purchasing a new opener, just having my old one fixed. When the technician said he can't fix a short I didn't feel I had much choice but to replace it to have my home secure. I don't want anyone else taken advantage of like I was. I tried to discuss the overcharge situation with Neil in the Las Vegas office (702-386-0106) thinking it was some mistake but he said that was the price and couldn't do anything. Please use a different Liftmaster dealer who won't take advantage of you & rip you off if you need a garage door opener replaced. I called them to specifically repair a short in my opener and they said they would send a technician to do it. The technician didn't even look at the opener before telling me he wouldn't be able to find a short in it. Precision Door Service of Las Vegas excessively overcharges and rips off their customers. Had I known that they couldn't repair my opener ahead of time like they said they could, I would have been able to research prices before making a purchase & gotten an ethical company who would charge reasonable to replace an opener. Please beware of Precision door services of Las Vegas! They have unethical business practices and price gouge unsuspecting customers.

Working with Daniel was great as he is very professional. The installation process was swift and very happy with the results.

DO NOT DO BUISNESS WITH THIS COMPANY. I spent over 5k for a brand new door and complete assembly. Had a gap between panels and claimed it was due to the trim. I disagreed but the tech was sure that was the issue. Against my judgment I paid an additional 500 bucks for trim(cheap looking trim mind you) with labor and now have damage to my home that I just had the entire house repainted with touch up work that cost over 8k. This happened in May and today after alot of back and fourth the tell me they will give me 100 dollars off next service which is a joke. I will never do buisness with this company again. I will file complaints as well. I have text from tech that did the work that this company was going to make him pay for repair. HORRIBLE COMPANY

David, our tech, explained that we had a Wayne Dalton system and that it required a conversion kit. I had already researched the system that we owned and had a full understanding of what was going to be required to have the garage door in working order again. I have to say it was very refreshing to Not have a tech come in and start to hustle and shake me down. David explained everything honestly, a rare trait these days. I highly recommend Precision doors.

We were very pleased with their work, quick response, friendly service. Jacob Perry did an export job, we will request his services again if needed. The You Precision Door!

Chris did a great job. He was knowledge, courteous and personable. I highly recommend this company.

Josh was very professional, arrived early, knowledgeable and finished in a timely manner...went above and beyond 👏

Perfect. Could not have gone any better. Installer called when he was about 30 min away. Right on time. New door installed. He even paired my car with opener. Then he cleaned up everything, took old door away. Perfect job

Arrived earlier than expected but called first, less than an hour from my call. Tech was Cam who was very friendly, knowledgeable and provided me with estimate for repairs at a reasonable rate. Would definitely reach out to this company again.

Great service. Explained everything clearly.

Joseph is excellent! Very professional and accommodating. It didn’t even feel like an upsell 😉 when we bought the upgraded motor. 🙂

Just fine. Technician Chris Mowery was very informative, knowledgeable and friendly.

The service was excellent. Precision upgraded all of my garage door equipment to the exact specifications I asked. No more squeaky garage door!

Work was done promptly and the service people from the phone contact to the installer were very professional and courteous. The work was done the same day that I called. I was very impressed!

Very good! Chris and Chad were the technicians who came and were very professional. They came on time and as promised called when they were on the way! I would highly recommend Precision Door for any garage door services!

Their technicians are prompt, knowledgeable, and professional. Hassle-free experience. I recommend.

The installation went really well Cameron showed me the different openers and the prices of each we received senior discount and aarp discount . They arrived on time were professional and cleaned up & took away the old opener.

This company is fabulous--it reached out within two hours of my request, at 8pm, came the next morning, and finished promptly. Jacob, who did the installation, was wonderful. I am so incredibly impressed that I will definitely use this company again.

Nick is very knowledgable knew what we needed to get us working right again. He also made suggestions. I requested a keypad outside of garage, he was able to take care without hesitating. Thank you.

Very well. Our technician Justin went above and beyond to see that everything worked well and that we understood how to use the phone app to control the opener.

Got an estimate. Paid only for the service call. Purchased item elsewhere for better than half price.

Perfectly! Professional, knowledgeable, got job done in timely manner!

Excellent! Technician Nick was very cordial and very professional. Speedy work and I appreciated photo of technician so I would know who was coming. Thanks for great service!