Pacific Experts Garage Door

Fixed and replaced rollers.

I called for the advertised promotion of $189 for spring replacement and was told that price is no longer valid and we will need to see the job before providing a price. This is a straight forward standard 16foot door, I do not want to waste my time or theirs waiting to be upsold.

One of the springs on my 2 car garage door broke last night around 8:30. With my car locked in the garage I had a sense of urgency to have this repair made so I consulted with Angie's List to find a trustworthy contractor to perform the repair. I submitted a request for a quote and Pacific Experts contacted me via the Angie's List messenger within minutes. We scheduled an appointment for 8-10am this morning and Eli called when he was an estimated 20 minutes out and he arrived a little before 9:00am. The required repair was obvious since the spring was broken. I have both springs on my large door replaced and he was done in 30 minutes. Thank you Pacific Experts for being able to make it out first thing this morning and for being fairly priced.

It initially went well. Work started late but the quality of the metal fence and great is outstanding. However, cleanup was poor and I had to finish picking up small cement pieces and cigarette butts in four places because the workman did not return as promised. Negotiations with Pacific resulted in a reduction of $300 from bill. We really like the work, but not the followthrough. I would hire again and will negotiate cleanup before they start.

Very well, contractor is polite and new how to fix right away. My door is now working great, he was very professional too and described other issues while repairing the main issue. I took his advice and got the hinges updated. Thank you Angie's List for the referral!

The day before the service call, the springs on one garage door broke. So, the arrival of the installers the next day, actually earlier than scheduled (although they called to let me know), was fortuitous. Not only were the springs replaced on both doors, badly needed on the second also, the rollers needed to be replaced as well as the water seals on the outside frames and on the bottoms of both doors. Only problem was that there was a problem a couple of days later with the programing of one of the wall units which indicated that there was too heavy of a load. I called and one of the installers told me that he would stop by the same day. Fortunately, the error message stopped showing as the installer never showed up. I did hire Pacific to install a new gate because I was impressed by their work.

Called just like he said he would 20 minutes before the scheduled time frame. Mark was very pleasant and helpful. He wore a mask while coming in through the house to get to the garage. Very professional...would use the company again.

Went well Mark gave quote after looking at door. Did work explained everything. Did good job.

They were on time and had the work done in less than an hour. Workman was very nice and polite .Also, he gave me a heads up that the rollers needed to be replaced soon and gave me a price to do the job but didn't pressure me at all, just letting me know it could be an issue in the future. (very appreciated!) Price on the springs was reasonable, service was great, will hire them again in the future. Good Company!

Kevin, arrived on time and was very friendly and helpful. He installed our new garage door drive in 1 hour and went through the procedures to operate. Excellent service and I would highly recommend him and his company to anyone.

Went smoothly.

I appreciated that within minutes of my request for an estimate, that as appointment was made for the same day. A clear description of what would be included with installation was provided with no pressure to purchase. After receiving another quote at almost twice the price, I chose Pacific. They installed the door the next day. We were pleased with the quality of the door, the quality of service, and the professionalism of Pacific.

Very well, Mark installed both opener and new door. Great job,

Very prompt, professional, and knowledgeable service. Arrived for a quote within an hour and had the work done very quickly. They did a fantastic job! I'm extremely satisfied with Pacific Experts.

Excellent, the company replied to my request immediately and arrived within an hour. Their price was competitive, and our tech Eli did a great job with quick and professional installation. I would definitely hire them again.

Excellent ! Very fast response. Thorough and fast diagnosis, up-front pricing without a hassle and professional and personable installation by Eli. Complete cleanup and removal of old equipment. I couldn't ask for a better service supplier.