We are flooring specialist, we cater to the general public, we try hard to educate our customers on the various types of floors and what to expect, we install everything we carry. We also carry kitchen cabinets and counter tops.
They were very professional and cleaned up all their messes.
Description of Work: They put in hard flooring in the bedroom and closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Robert R.
09/2016
1.0
ceramic tile, flooring contractor
+ 0 more
Terrible, they don't start until 10am and only 2 men on the job.. 2 days longer to install, very unprofessional. They leave 5gal. buckets of water and their tile saw on a new lawn. There is motar splatter all over planters. It's as if they need ADULT SUPERVISION..
Description of Work: Tile Installion
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$4,000
Nancy Z.
08/2016
5.0
countertops, flooring contractor, remodeling, home remodeling
+ 2 more
Angel R. is fantastic. He is very low-key, not pushy, but oh does he know how to get a dramatic look when it comes to design !! The end result is magnificent ! While I tried to convince Angel to sell me a more expensive option, he was insistent that I would be better off with the less expensive one. Anywhere else would have just taken my money without concern for the final appearance of my kitchen. I highly recommend Nu Look Floors for ALL your home design ideas - they are true professionals with integrity acting in your best interest.
Description of Work: Needed a special backsplash to produce a "WOW" effect in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tamela P.
06/2016
1.0
flooring contractor
+ -1 more
I called and spoke with contact listed and requested someone to come out to view my home and provide a quote for services. I was asked about the type of job and approx.square footage which was between 1000-1200. I was then told that I would be called back with a quote instead of coming out. I never received a call back- complete waste of time.
Description of Work: Provider did not call back with quote as promised.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from Nu Look Floor
Hello [Member Name Removed] I'm sorry we did not get you a call back with a rough quote, nor a measurement. Some times we get swamped and our call backs slip through the crack. My apologies for the inconvenience. Apollo
Scott E.
05/2016
5.0
flooring contractor
+ -1 more
unknown
Description of Work: Cleaned and sealed flooring! This flooring was in major disrepair, when they were finished it looked new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jim C.
03/2016
5.0
flooring contractor
+ -1 more
To begin, my husband reviewed Angie's List as well as contacted local businesses to find the best price for quality laminate. After a number of estimates, we decided to work with NuLook Floor in Las Vegas. Their estimate was well written and itemized all of the expenses, so we new exactly what we would be charged for everything from moving the furniture to laminate to new baseboards. We worked with Angel at NuLook, but if he was not available, Manny was able to view our account in the computer and answer all our questions. Once we paid the down payment, the materials were ordered and the project started the next week. Actually the head installer (Eric) delivered the needed material on Sunday. It was estimated that the installation would last 3 - 5 days. Eric and his crew arrived on Monday at 8:00 A.M. They worked right through lunch and put in a full day that day and each of the next four. I highly recommend Eric. Each day he was punctual and did his best not to inconvenience us. He worked on one area at a time, and at the end of the day did his best to clean up, so we were not living in a mess. The installation did take five days, but Eric took the time to make sure everything was perfect. We love our floors and feel fortunate that we worked with such professional individuals both at the showroom and in our home. We highly recommend NuLook Floor.
Description of Work: Replaced the carpeting and tile on our first floor with laminate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Roger W.
02/2016
5.0
flooring contractor, home remodeling
+ 0 more
unknown
Description of Work: Put in new carpet in master bedroom and new water proof flooring in bathroom. They did an excellent job. The people that installed the carpet and flooring in the bathroom were very knowledgeable and very neat with their work. The pricing was reasonable as compared to other flooring businesses. Angel was very helpful when we first came to the store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Derek E.
07/2015
5.0
flooring contractor, home remodeling
+ 0 more
Installed new kitchen and laminate floors. Good price and fast installation.
Description of Work: Installed new kitchen and laminate floors.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Mike O.
07/2015
5.0
ceramic tile, countertops, home remodeling, marble & granite
+ 2 more
Nulook was great. Manny worked with us for weeks before the install. He put together a very detailed estimate that we compared to other companies. Nulook was quite a bit less expensive then anywhere else. He didn't stock some of the granite we wanted but he had no problems picking up what we wanted from the wholesaler. His crews were always on time and were very fast. Overall they did an amazing job and we are looking forward to using them for our floors.
Description of Work: Demo and install of new counters and backsplash in kitchen, butler's pantry and bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Mark G.
01/2015
5.0
flooring contractor, marble & granite
+ 0 more
We were so disgusted with the way our floors looked, they were dull, dirty grout, cracked. We hired Nu Floors to steam clean, polish and fill cracks, we could not believe how amazing they came out. Our floors looked better than when we moved in to our home 14 yrs ago! They were shiny, the grout was clean and looked new. We would highly recommend their service!
Description of Work: Polished and resurfaced our travertine flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Sean S.
08/2014
3.0
flooring contractor
+ -1 more
These guys are really good quoting and getting a commitment, but after that you'll need to manage on your own install so they meet pre-sales expectations. Don't expect to have an on time installation if you have specialty flooring. When it was all over with, this was a 3 month installation....and we still find issues/surprises on a regular basis. Quality of installation was average. Lots of mistakes (wrong grout, mismatched flooring), lack of response, and general disorganization between two of the "key" personnel lead to a VERY frustrating experience. Great prices, terrible execution.
Description of Work: Great Pre-Sales, Terrible execution and Post Install support
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$12,000
Response from Nu Look Floor
Hello [removed member name], I apologize that you may have experienced some friction in the renovation of your house, but from my recollection arranging a time with you to install one transition molding and swap out one transition molding was very hectic. I recall your wife stating "everything looks good". I recall personally calling over half a dozen times besides my staff calling as well. I also remember us having to wait from you to come back from vacations to europe and work around your constantly changing work schedule. I believe it ultimately took from weeks into months trying to get back into your house to wrap up. In regards to your grout colors being different, I recall us coming back to take care of that on your very first evening of complaint. where we scrubbed out the grout and put in the matching color. In regards to your picture of the baseboard, I looked at your invoice and we removed already pre installed baseboard and re installed it after installation of laminate, baseboards never look brand new when haven been painted twice. This is something you should speak with your painter about since we did not paint your baseboards. In regards to post installation. I have not heard anything from you since we finished your job besides this review. The one minor seperation of laminate plank from a almost 1900 sf job i would say is pretty good. If you need us to come to tap it in for you, it would not be a problem, but like I said, I have never heard back from you. Nor have I heard any messages from our answering machine.
Sherry L.
06/2014
5.0
hardwood floor, remodeling, home remodeling
+ 1 more
It was excellent and they did a great job. They were timely and got everything done in 3 days.
Description of Work: They did 13mm. laminate hardwood all throughout the house, they did tile in the bathrooms and in the kitchen, and they put a new stones around the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,999
shirli B.
03/2014
5.0
flooring contractor
+ -1 more
They did a great job and for a great price.
Description of Work: Put in laminate flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jennie L.
02/2014
2.0
flooring contractor
+ -1 more
We went into the store looking for some flooring. There were two gentlemen there, both seated and both looking at their cell phones. No one said hello or anything else. After over 5 minutes I went over to them and asked if we could get some help. The whole time he was "helping" us, he kept glancing at his phone. They did come out and give us an estimate but we went with the company that seemed to want our business.
Description of Work: Nothing
Rating Category
Rating out of 5
Melissa G.
11/2013
5.0
flooring contractor, hardwood floor
+ 0 more
I went to the Nu Look showroom on Dean Martin to get a quote. I spoke with Joseph who is very nice and very helpful, he helped us arrange a time to come out and measure. He came the next day to measure and once we had the measurements we went to the store to pick out the flooring and ordered the installation. They would have been available to install the flooring the next week but we needed it to be pushed back. The flooring was dropped off at our house a week before installation. The installation was done by Matt and his helper Caesar. They were both very kind and professional and respectful. Matt did such a wonderful job. The entire project about nine hundred sq ft plus thirteen stairs only took 4 days. They started every morning at 7 and on the first day stayed until 3 but it varied after that. The last day they only worked for 3 1/2 hours. The reason I am mentioning the times is because they did the job so quickly and yet it looks so awesome. We are very pleased with the flooring.
Description of Work: Almost 900 square feet of laminate and hard wood flooring. job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Gregg L.
10/2013
5.0
flooring contractor
+ -1 more
They negotiated a price for the materials we wanted and measured the house for flooring. The original measurements were high then they found the problem and adjusted. The installers took about 3 days when most people said it would take five. We had some minor scratches and gaps in the flooring when we checked it which they came back out and fixed when we called. Overall very good job at a good price.
Description of Work: Install high end laminate wood flooring and change baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Melissa G.
10/2013
5.0
flooring contractor, hardwood floor
+ 0 more
Joseph at Nu Look was very nice and helped us pick out flooring, he was very knowledgable and and patient. The installer Matt and his helper Caesar were awesome. They were very considerate, professional and nice. They did all four rooms plus the staircase in less than three in a half days. They worked really hard to get everything done in such a short time and we greatly appreciate that. I will definitely use them again. I couldn't be happier.
Description of Work: They installed hardwood floors in a family room and laminate flooring on 13 stairs including landing and 3 bedrooms.
I chose them based on their high reviews on Angie’s List. They gave a very thorough and detailed quote covering how much it was and everything like that. Their pricing was more reasonable when compared to others.
Description of Work: I used Nu Look Floor for a quote on all the floors and all the counters with granite.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34,000
Ari S.
07/2013
5.0
flooring contractor
+ -1 more
Apollo came and dropped off the material on Thursday Evening. Laminate guys (2) came early Friday Morning, they worked until 6pm, and most of the job was complete by then. Next day, they worked for another 1/2 a day, and my floor looks immaculate. They do countertops and tiles too.
Description of Work: Excellent Customer Service and the Price is Unbeatable. I hired them to demolish my downstair carpet/tile, and install laminate floor. The price was $1.19/sq feet (material) + $1.50/sq feet (labor fee), which I thought was fantastic. I have so many other projects for them! I would recommend Nulook Floor to anyone.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Sherry L.
05/2013
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
Awesome job!entire project completed in 3 days for less than big box store!!!! wanted for materials alone!!! Fast always on time. The price was beyond good and service and materials exceeded expectations.
Description of Work: Hardwood floors and tile for entire home. Plus new fireplace stone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Paige W.
05/2013
5.0
flooring contractor, hardwood floor, home remodeling
+ 1 more
They're based out of California and they opened up a store in Vegas. I was really happy with them. They were good. I had some questions about environmental concerns, and they were pretty helpful with that; probably because they were based out of California. But they were really informative and went out of their way to find out answers for me. They also were really timely. They came out to measure the same day I called, they got the product right when they said they would and it was within the time frame they said it would be. I think they're good in their industry. I think they're very knowledgeable and they just did a good job.
Description of Work: We used Nu Look Floor for hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Gregg L.
02/2013
5.0
flooring contractor
+ -1 more
They did a good job. They were cheap and on time.
Description of Work: I last used Nu Look Floor a couple of weeks ago for flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Isabella B.
04/2012
5.0
countertops, flooring contractor, marble & granite, home remodeling
+ 2 more
I would recommend them to family members and friends! The job took about 3 weeks to complete, removed all old flooring tile in bathroom, foyer and kitchen. Demoed kitchen cabinets as well, best part of all of this, they cleaned up after they were done, there was NO mess left in my house, extremely conscientious about leaving things better than they found them. Bathroom re-tile was done first, absolutely BEAUTIFUL job in there, the tile guy was friendly, worked quickly and removed and replaced the toilet perfectly. PROFESSIONAL through and through. Next came kitchen cabinets, some original measurements were off just a bit but it was rectified and installed and are just stunning! The cabinet guy did such high quality work, if the job had just stopped there I would have been content, but then the laminate wood floor was installed and it took my house from ordinary to extraordinary! All subcontractors were friendly, helpful and I felt very comfortable having them in my home. They too cleaned up after the work, showed me how to take care of the floors, I am running out of superlatives, it is beautiful! The granite was the last component, we had a hard time picking the right shade but Apollo helped with that decision and we are so happy with final product! I wish there was a place for pictures on Angie's List because I would love to show off the work they did! You cannot go wrong if you choose this company!
Description of Work: My husband and I needed new flooring, shopped around a bit and stumbled upon NuLook Floors next door to one of their competitors. The staff was extremely knowledgeable and friendly, we were astounded at the low prices, they beat every other store by at least half. The owner Apollo came to our home, we were able to see our new floor and kitchen remodel on a computer program before a single decision was made, we made changes, and designed a new kitchen and bath of our dreams! We had several choices to choose from, every item was either in stock or available next day. They demoed our floor, cabinets, removed everything and did an excellent job! Every person that came into my home was knowledgeable, experienced, friendly and professional. Calls were returned promptly, our ever concern was addressed immediately. The new floor and kitchen is stunning, absolutely beautiful! They have a new kitchen deal, including granite counter tops, cabinets, sink and installation for an incredible price, we simply could not be happier! NuLook Floors gave us the home of our dreams, HIGHLY RECOMMEND this company! New in town but absolutely worth it, parent company is located in California so any materials needed were brought in from there. HONESTLY, I AM SO VERY IMPRESSED WITH THE QUALITY AND CARE OF WORK DONE IN MY HOME! Beautiful job, items in stock, great staff, CHECK THEM OUT! Joseph was great and helpful, Apollo did an excellent job working with scheduling and making certain everything was perfect. Price wise, again, they simply cannot be beat! Will use them for any future projects! Thanks NuLook Floor! We went with them for flooring and because of their LOW prices, were able to do a kitchen remodel as well! A+++++++
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Charlie B.
03/2012
5.0
flooring contractor
+ -1 more
Entire transaction went better than well.
Description of Work: Laminate flooring sale and installation. Provided several large samples and advice and details. Quite attentive approach, NO hard selling. Numerous samples. Installation crew was prompt,, pleasant, complete clean up, no call backs necessary, first class experience with both sales and installation
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Hardwood Flooring Sales and Installation,
Marble and Granite,
Countertops and Backsplashes,
Ceramic Tile,
General Remodeling
FAQ
Nu Look Floor is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:30 AM - 4:30 AM
Nu Look Floor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nu Look Floor offers free project estimates.
No, Nu Look Floor does not offer eco-friendly accreditations.
Yes, Nu Look Floor offers a 10% senior discount.
No, Nu Look Floor does not offer emergency services.
Yes, Nu Look Floor offers warranties.
Nu Look Floor offers the following services: Flooring, kitchen cabinets, granite, vanities, tiling, bathroom remodeling, interior design, baseboard, crown molding