Naylor Solar Specialist

Save your money and give to a company with quality product and professional response to problems that may arise. We purchased our system late 2020. Of course upon taking our money they were timely, professional and responsive but that didn't last. The 1st leak occurred at the end of the season 2021. For a fee they came out supposedly fixed leak and winterized. The very next year, here we go again with leaking! 2022 leak supposedly fixed again and winterized. We opened the pool this year 2023 and immediately leaking. Only this time we have been ghosted and treated very unprofessional. Below you will see a text confirming our appointment that we waited 5 weeks to get and the NO SHOWED us. No call. No response. Codes were shared, gates left open, full access and nothing! Not sure how they go from being responsive to this but it's been a nightmare for us. So here we are with a continued leak and no one to speak with. We have always paid them for their service and have never complained that this is an annual occurrence but now I'm done and feel others have the right to know where they are spending their hard earned money. Please do the research I wish I had done and not just took at the installation and sales response but how they are as a company in the long run and how the product does not hold up. Hope this helps.

He was great! He showed up on time and fixed a major leak in one of the panel connections. After turning on the system, we discovered a small leak in one of the panels. He explained that the panel could not be repaired but a replacement panel could ordered. However, I did have an extra panel which could be used for a replacement. He said no problem and replaced the panel. He even chopped up the old panel so it could be throw out in the garbage. He did all of this in less than an hour. All in all, he did a great job and I will have no problems calling them again in the future.

No repairs or maintenance was needed.