National Stone

Very friendly and professional to do business with. Timely execution of the project. Tiler is a perfectionist National Stone also provided us with great references for a plumber and handyman to work in tandem with their project work. All came together seamlessly. Bathrooms look great. Highly recommend this family owned business.

Before I do anything that will result in a considerable expense, I always do extensive research. Being a newbie to pricing out granite countertops, I had no idea what to expect. I walked into the store, and my first words were, "I've never done this before," which was met with a very unenthusiastic, "what can I help you with" by Theresa, who, I believe, is the owner. I explained that my husband and I are buying a new home, and that it currently has tile counter tops and backsplash, and I wanted to get an estimate on granite. She asked me if I had any measurements and I told her that I didn't. The response from Theresa was immediate exasperation, which set the tone for the entire visit. She said that she couldn't give me an estimate without measurements. I understand that measurements would be ideal, however, I brought in a picture of the kitchen, and I would expect that a professional, who is an expert at what they do, and does it every day, would be able to look at the picture and, based on their experience, give a rough estimate of what the square footage might be. Again, I am totally new to this. I don't know if it's going to cost $3,000 or $10,000. All I wanted was to know what ballpark I'm looking at. Theresa insisted that she couldn't give me an estimate, because "someone has to LOOK at the kitchen." I showed her the picture and told her that I estimated about 64 sqft to which she replied, "it looks bigger than that." So, based on the picture I showed, she couldn't give me a rough estimate, but she could tell that it was more than 64 sqft. Really? Finally she quoted a price of $60 a sqft for materials and installation based on the granite color I liked, but said that demo was extra. Again, she could not give me an estimate as to what the demo would be. She also informed me that the demo of the tile backsplash would damage the drywall, and they do not repair drywall. So, basically they would come out, demo everything, leave, and then come back after I had either hired someone else to fix the drywall or done it myself. Granted, it is what it is where that is concerned, but it's very inconvenient for the customer to have a job interrupted because you have to get someone else to perform part of it. Anyway, I inquired about quartz, and Theresa made a point to tell me how expensive it was, and said it in such a way as to convey, "you don't want quartz, because it's more expensive." I don't know what kinds of people she regularly deals with, but it's incredibly insulting for anyone to presume to know what my financial situation is. I should have walked out the door after the first interaction. I don't know why I didn't. Instead I made an appointment with the estimator to come out and look at my kitchen. After sleeping on it, I decided that I don't want to do business with a company who treats potential customers like I was treated, and cancelled the appointment.

I had a weird situation in that I had a corner sink that I needed to replace with a normal sink. Their estimator figured everything out and the installers were professional! When I do my bathrooms sometime in the next couple of years, I will only go to National Stone. They did a wonderful job in my very small kitchen, which, as some of my friends have said, looks like it's out of a magazine with that granite! What I like so much about this company's workers is that they will explain every step of what they're doing. Like I said, they had a real issue with my sink, and they did an extraordinary job. The low price is because of the size of my kitchen which required a little less than one slab, the fact that I purchased it directly from them, and the fact that they do the fabricating.

Do not do business with these people...poor quality and they will just shove their inferior work and product down your throat and take your money

Retail assistance was excellent. Theresa helped us us to select the best granite for our home. Staff came out to measure and we agreed how the granite would be cut and installed. Demo of old kitchen went well. However, there were problems with the cut of two pieces. The owner was very apologetic and corrected one at no charge.The replacement piece was even more beautiful than the piece they replaced. We elected to not redo the other cut because the granite was so beautiful and unique. The owner closed the deal with a $200 discount. The finish was a beautiful kitchen counter and back splash.

We were recommended to National Stone from a neighbor how used them at their custom home for all of their counter tops,flooring, bathroom shower walls and fire pit that they did for them. We had them fabricate and install a custom fire pit we have using some stone that we selected in their showroom yard. Since they did such a great job we also had them fabricate and install our custom out door kitchen counter tops. Very easy going people to work with and they did a great job. I would recommend them to any one.