MK House Consulting Inc

Horrible is not a bad enough word for this company! Don't EVER use them. Today is 13 months since the dryer fire took place. The downstairs condo is livable but still has many things they need to come back and fix and it's been 3 months since they've shown up. The upstairs unit is still not livable. The workmanship is EXTREMEY poor, from the paint to the grout, to the cabinet installation, granite installation, etc. They have cut corners, not installed new items per the insurance contract, etc. Their workers don't appear to have any experience at all. We were stuck with them because the HOA/Property Management company hired them. This job was only to redo the inside of two condos from the sheet rock in. It should have been a 4-month job, and it has been 12 months since they signed the contract. STEER

No call back after initial contact

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Do not ever hire MK House Consulting. I live in Canada and so was not at my property in Las Vegas when MK House Consulting started this work. When I did arrive to the home I found the ceiling work was actually done well. However, there was drywall, insulation, and other debris scattered about in the room. There were also stains in the carpet. When I contacted MK House Consulting about this they sent someone out and they cleaned the house. What was still left were the stains in the carpet. They may have tried to clean the carpets but in the end MK House Consulting made the comment that the stains likely were there before they did the ceiling repair, which is not true.

Terrible experience! Run, don't walk, run away from this company. I had some water leak through my master shower. I called MK House and Chad came out and after reviewing looking talking to him I asked him for the best and worst case scenario. He said, and quot;Best case scenario $600, worst case scenario, $2000.” The next day he showed up with 4 guys. After a couple of minutes, he left. It took them about an hour and a half to tape everything off and then start cutting the baseboards and dry wall. I noticed that they took their masks off, so I approached one of the workers and said, and quot;You’ve done this a lot right?and quot; His response, and quot;Yes.and quot; I said, and quot;On a scale of 1-10, 10 being the worst you've ever seen, what is it?and quot; He said, and quot;A one. There’s no mold.and quot; They set up some fans to help the tiles in the master shower dry and left. Total time in the home, 2 1/2 hours. They came for a couple of minutes the next two days to check if the wood beneath the tiles had dried. I called Chad after day one to make sure having the fans at my home was not going to drive up the cost, he assured me that it would not. Less than 4 hours of work was done in my home and when it was all said and done, I was told I owed $995. This was after ZERO MOLD WAS FOUND! That’s right, they ripped out the baseboards, cut out the dry wall and found ZERO mold and told me I owed $995. How is finding ZERO mold not best case scenario? I was then given a build back quote for $1,408 which I laughed at since they had already lied to me about the first cost and after reviewing the build back quote, I found some frivolous chargers. I never, I repeat, I NEVER received an actual bill for the work that was done. I wasn't going to go out of my way to pay them until they gave me an actual bill. 4 months later Patti from MK House called asking about payment. I called her back and asked for her email. She gave it to me and I told her that I just sent her an email detailing what happened and that I wanted her to call me back after she read it so we could figure this out. She never called back. 6 weeks later, I received a call from a collection agency asking for payment. I then called MK House and asked to speak to Patti and the secretary told me she no longer worked there. I explained to her what had happened and she told me she would forward this to someone in accounting. Two weeks later Chad called me and told me that he had given me a break on the bill and that I owed $785. I asked him how he could give me an estimate of $600 for best case scenario and end up with $995 when they found ZERO mold. He got loud with me and told me that he never gave me any such numbers. I told him that no one in their right mind would let a company do work on their home without an estimate. He continued to get loud and I told him that I wasn't going to talk to him anymore, that I would go directly through the owner. I called back and asked to speak to the owner but Ashley, a manager said she could take care of this. I told her everything that happened and she said it seemed odd that I would be charged so much since mold was not found. (My point exactly) She told me she would talk to the owner and call me back. The next day I called and she answered. She told me I owed $785. I said, and quot;I thought you were going to talk to the owner?and quot; Ashley, and quot;I did and he told me to talk with Chad. I spoke with him and you owe $785.and quot; I said, and quot;Can you email me a bill, because to date, I have yet to receive one.and quot; This company lied to me and then tried to continue to take advantage of me. I have text messages and the build back estimate to prove everything I have said in this review. Do yourself a favor and find a company who will not lie to you and who will honor their quotes. If you get a quote, make sure it’s written down on paper. I trusted MK House, and that was my first mistake.

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Good experience and would use them again

It went well.

These guys are wonderful, they responded professionally and quickly to my request. They were helpful and friendly in helping me figure out what the problem was and offered a quick, simple solution without gouging me for work I didn't need done. Thank you to John and Josue.

He was also was creative, which ended up saving me some money. However this was a newer company, and they were working on issues, ie cleaning up while working. Over I would use them again as they gain more experience. Most of the work they did for me was electrical and drywall. I was pleased with the finished the results. Mike House was very professional; however one of the two employees was not the most professional.