Had to push for a follow-up to the initial visit. Once that was done, all else was smooth.
Description of Work: Pool solar bladder replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
Mara W.
10/2016
5.0
solar panels
+ -1 more
We have been using Naylor Solar since they put our solar in over 10 years ago. Always on time, responsive and gets the job done. We get our solar serviced every year and have never had to have any major repairs.
Description of Work: Service and repair solar for pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sonia A.
03/2015
5.0
pool cleaners, solar panels
+ 0 more
I had several leaks in 2 of my 6 pool solar panels. Terry was right on time and on the roof making the repairs within 10 min of his arrival. He cut and plugged a half dozen bad tubes and cemented leaks in two main pipes. I have had solar vendors tell me that I needed to replace entire panels rather than repair them, and that is over the phone without seeing the condition. Terry noted that they will need to be replaced down the road, but suggested that plugging a few tubes would get us through another season or two. He had my best interest (and wallet) in mind. About an hour after he finished and had gone, I noticed another leak and gave him a call. He was back on the roof within an hour and plugged the leak that was missed the first time. I highly recommend this company. Family owned and operated. Quality work and great service. When it is time to replace the worn panels I will give them a call.
Description of Work: Repaired multiple leaks in pool solar panels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Bill K.
11/2014
5.0
solar panels
+ -1 more
Terry and his partner arrived on time and got right to work. I had a major leak on my roof system. The guys repaired it and then inspected my entire system and drained it for winter. Outstanding.
Description of Work: Fixed a major leak on my solar heat system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Rob F.
09/2014
5.0
solar panels
+ -1 more
I would highly recommend this company. Mark was professional, friendly, and happy to explain the exact issue, what was causing it, and how it would be repaired. The repair took less than 10 minutes and everything works great.
Description of Work: Repaired leak in solar pool panels on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Gene K.
09/2014
5.0
pool cleaners, solar panels
+ 0 more
They came on the date and time specified by the contractor , performed the work to my satisfaction and the system works well...no leaks. I subsequently had them return to do a repair unrelated to the original installation. Again were prompt and timely. The only flaw was that the feeder lines repaired were not painted flat black like I had requested.
Description of Work: Replaced old solar panels for pool heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Kathleen S.
06/2014
5.0
solar panels
+ -1 more
I was very satisfied with the work.
Description of Work: They re-plumbed my solar heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Mark Naylor Solar Specialists
Thank you so much for taking the time to write a review and for the high marks. Terry
William M.
04/2014
5.0
solar panels
+ -1 more
GREAT Solar Specialists to work with+++. Terry came right on schedule, totally knows his craft, and made quality repairs to my 6 yr. old system (in lieu of 'pushing purchase' of replacement panels). Highly Recommended+++
Description of Work: Analyzed and quality repaired multiple leaks in my pool's solar water heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Mark Naylor Solar Specialists
Thank you so much for taking the time to write a review and for the high marks. Terry
Angela A.
11/2013
1.0
solar panels
+ -1 more
When the guy showed up he looked at the system and saw where the leak was coming from and told us we had to go purchase the part and fix it ourselves. He charged $130 and was here for only 5 minutes. He wrote on the receipt that he fixed a leak but there was no work performed. When we asked him why $130 when he couldn't do anything he said it was a service fee. I understand if it was off hours, holiday or weekend but the call took place during the daytime hours on a weekday. We were very disappointed and ended up having another person come and ultimately fix our solar system. I think that the company should be upfront when booking appointments and let the customer know that there is such a high service fee.
Description of Work: We had a leak in our solar heating system for our pool and we called them to come and look and fix
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$130
Ben H.
11/2013
5.0
solar panels
+ -1 more
We had asked a well-reviewed pool guy for a reference and Terry's name surfaced. He had diagnosed the problem (wind was making knocking sounds over the master) due to the solar heating was a loose pipe system. One of his crew came the next day and put a strap and bracket up for our heating system. Hopefully will not need to have them out again but it was a very quick job and well referenced.
Description of Work: Installed a strap/bracket
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Daniel A.
10/2013
5.0
solar panels
+ -1 more
There were eight panels installed. They painted pipers so they matached trim on house and wall color so everything matched. They made everything look easy. With a two year warranty, we would give they name to friends and family.
Description of Work: Solar panels for pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Teddy F.
08/2013
5.0
solar panels
+ -1 more
Great experience with this company. Fixed my leaks and was honest about the condition of my panels (good). No more wet sidewalk and many more years of solar use to come!
Description of Work: Service call and repaired leaks in a panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Daniel J.
07/2013
5.0
solar panels
+ -1 more
Good !! Was very informing .
Description of Work: Just got code!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Vicki D.
07/2013
5.0
solar panels
+ -1 more
Mark Naylor Solar Specialists were outstanding; I would recommend them to anyone They were on time They came out, they were 100% professional and answered all my questions Showed me how to set the timer and temperature The price was fair I wish they did other kinds of work!
Description of Work: The solar specialists check the panel on the roof and informed me of what needed to be to repair the panels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Liz C.
05/2013
5.0
solar panels
+ -1 more
We have used this company for over a year now and have been very pleased. Mark knows what he's doing and doesn't over charge. This is his busy season but he still came a few days earlier than promised. We have had problems in the past with other companies who could not fix the leak problem or they didn't respond at all! We have confidence in his company now and will continue to use him for twice yearly checks and maintenance issues! He is very professional and friendly! Very happy!
Description of Work: Restarted solar system for the summer months for pool / spa, replaced broken seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Donna H.
04/2013
1.0
solar panels
+ -1 more
I sent an email, and he was obviously too busy to even set an appointment. All he did was refer me to his website.
Description of Work: I sent an email, and he was obviously too busy to even set an appointment. All he did was refer me to his website.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mark A.
04/2013
5.0
solar panels
+ -1 more
Mark Naylor Solar Specialists were outstanding. I would recommend them to anybody. They did everything that they said they would do. They were on time. They came out, they were very professional and answered all the questions that we had. They said that if we had any problems they would come back - which we had a slight problem and they came back very quickly, as they said they would. They allowed us to split the bill in half so we could pay them in two payments. They were 100% on everything. What they said they would do they did; they did it when they said they would do it; it is worth the price. I wish they did other kinds of work because I would get them in for that. I can't speak well enough of them.
Description of Work: Mark Naylor Solar Specialists put a solar system on the roof to heat the pool in the summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
tracy M.
03/2013
5.0
solar panels
+ -1 more
They were prompt and well prepared. They worked fast and everything turned out perfect.
Description of Work: They replaced the old solar on our roof for our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Bob H.
03/2013
5.0
solar panels
+ -1 more
I found them on Angie's List and they are beginning to install it now. The first impression of the company is excellent. They are very honest, forthright and knowledgeable. We liked his product and signed a contract. We liked him the best of the people we interviewed.
Description of Work: I got a quote from Mark Naylor Solar Specialists to install a solar pool heater.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
David B.
02/2013
5.0
solar panels
+ -1 more
From estimate through job completion everything was PERFECT! Professional and friendly could not ask for anything more. I would not hesitate to recommend them to friends and family.
Description of Work: Solar for pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Sydnie B.
01/2013
4.0
pool cleaners, solar panels
+ 0 more
Great. My pool guy recommended him. He came out the same day and gave me a choice to determine if I wanted to keep, but pay to repair pool solar panels that I never use, or take them off for a reasonable price. The choice was easy. I took them off.
Description of Work: Took broken solar panels off the roof that were dangerously ready to fall off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$80
Elizabeth G.
01/2013
5.0
pool cleaners
+ -1 more
Terry arrived promptly, was profesional and courteous and explained what he did and what we could do to prevent future problems. I will definitely use him again if my system breaks again.
Description of Work: Terry fixed two leaks in our pool solar heater and fixed a malfunctioning valve in the system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
ned S.
12/2012
5.0
solar panels
+ -1 more
The work he did for us was well done He was on time and the work was completed in a timely manner. I would recommend Naylor Solar to anyone.
Description of Work: Terry came out to the house to remove and reinstall our solar panels so roof could be repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Christopher G.
10/2012
5.0
solar panels
+ -1 more
Every job is smooth start to finish!
Description of Work: I have been using this company for the last five years to winterize my solar panels. We needed some roof work done, and they also removed the panels and replaced them when the work was done. They replaced a damaged panel two years ago. They also come over twice a year or so to fix leaks in the panels, which were (I think) caused by the previous owner not winterizing. They are always extremely professional on the phone and when they do any work. They are consistently prompt and prices are always fair. After 20+ interactions, I know them very well and can say that they are best company I've ever worked with in all of Las Vegas in my ten years here. If you are interested in solar panels, they would be the first company I would call. I always get at least two estimates for anything major, but I would keep in mind that Naylor stands behind their work and will be there for you after the work is done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Gloria S.
07/2012
5.0
solar panels
+ -1 more
We were referred to Terry through another Angie's list company. He came and looked at our panels, called to give us an estimate and then proceeded to fix the problems on the spot. On his return visits, he did the same thing and just left the bill for us when we were not in town.
Description of Work: Naylor Solar got our Solar panels for our pool up and running after it had been sitting for at least a couple of years unused. He had to return a couple of times to fix leaks that subsequently popped up after water started running through the lines. Terry is very helpful and promptly fits us into his schedule. If we're not in town, he will still go by, fix the problems and just slip the bill in our front door. He has been easy to work with and extrememly accomodating given that we're not always in town. We will continue to do business with him as needed.
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*Contact business to see additional licenses.
Service Categories
Solar Panels,
Pool and Spa Service,
Ceiling Fans
FAQ
Mark Naylor Solar Specialists is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Mark Naylor Solar Specialists accepts the following forms of payment: American Express,Check,MasterCard
No, Mark Naylor Solar Specialists does not offer free project estimates.
No, Mark Naylor Solar Specialists does not offer eco-friendly accreditations.
No, Mark Naylor Solar Specialists does not offer a senior discount.
No, Mark Naylor Solar Specialists does not offer emergency services.
Yes, Mark Naylor Solar Specialists offers warranties.
Mark Naylor Solar Specialists offers the following services: Residential & commercial solar pool & water heating.