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Maid Brigade of Las Vegas

House Cleaning

About us

Maid Brigade is primarily a residential maid service, however we do veer into small commercial work as well. Although our focus is on residential service, we also strive to give small businesses cleans they may not typically get from a janitorial service. As well, we also clean condominiums, apartments and we do work in some of the towers on and off the strip. We have been open seven years and we strive to have the best customer service possible as well as the quality and consistency of our cleans. We set up weekly biweekly and monthly maid service in the event that that is what the customer needs. However we also do move-in/move-out cleans, as well as on call people who may not need us as frequently. In addition to the aforementioned scenarios, we can also customize a clean to fit a budget or simply to fit the needs of a client. We work with mostly green chemicals and we color code all of our towels and mops to avoid cross contamination when cleaning, i.e. orange in the bathroom, yellow in the kitchen etc., etc.

Business highlights

19 years of trusted experience

Services we offer

Housecleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
7%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 42 reviews

Judy L.
03/2017
4.0
house cleaning
  + -1 more
I have had them for many years. They were fine really except there was one thing. I told them not to come early because they would give you a window; they say between 2 and 4 or something. I didn't care if they came late but I told them not to come early. I told their boss that and he supposedly wrote that int he file. But they did it for the 4th time and I just lost it and I ended my relationship with them. Because they just couldn't seem to control it. They came a half hour early and I wasn't early. So I was embarrassed and upset. The price was for an hour and a half for two women. I think the price is comparable to the industry. They kept doing this thing 4 times it happened to me. They were only late a couple times, but they were early 4 times which they said they wouldn't do and they did it. The ladies themselves I liked. They were always nice and worked hard. But it was their boss that wouldn't control when they got there. Don't look for deep cleaning. It's a quick superficial clean. But for what it is, it's fine. I think they're not going to steal from you. They do the best they can in an hour and a half. If you ask them to do something that's not difficult they'll do it. I'd say they're fine for what they are.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$114

SUZETTE W.
09/2016
5.0
house cleaning
  + -1 more
They are professional, thorough, and take polite requests for special services. The office staff is top-notch, especially Val and Amy. They use all natural products and the results are fantastic!!
Description of Work: Maid Brigade has been cleaning my condo for ten years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Tom A.
11/2015
4.0
house cleaning
  + -1 more
They're my regular housekeeping service. It's satisfactorily clean when they leave. They give an hour arrival time window and a 15-20 minute pre-arrival text notice..
Description of Work: They do the general house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Brandon B.
06/2015
5.0
house cleaning
  + -1 more
I am beginning a graduate program this summer and the thought of trying to stay up on cleaning while meeting all my other responsibilities made me a little nauseous, so based on some of the other reviews here I tried this company. I scheduled the cleaning at a time I was out of town an returned to a very clean home. All of my expectations were met and then some. I found little things that I did not expect like my bed being made, some cluttered clothes folded and put away, and trash bags placed inside by bathroom trashcans and even my shredder. I have had a previous bad experience with a cleaning company elsewhere so I was pleased to see things such as my counters actually being wiped down, blinds dusted, etc. Now, if you are someone that goes around with a white glove and shouts ah ha! every time you see a speck of dirt after cleaning....you just need to realize you are going to be constantly disappointed. I have a 2000 sq ft home and a very detailed cleaning is a difficult endeavor, I know this because I've already made the house dirty which is why I scheduled the biweekly service. Another thing I really like is the company communicates with me directly via text, some people may not like this, but I don't need to make a phone call for every little message, it's quick and convenient. I would definitely suggest this company for your cleaning needs.
Description of Work: Entire house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Maid Brigade of Las Vegas
Thank you for the great review....we strive to be as thorough as possible and extend customer service one may not be used to from our industry.....Thanks for taking your valuable time to share your experience about my company...Brandon Cross

Richard C.
06/2015
5.0
house cleaning
  + -1 more
I had scheduled Maid Brigades of Las Vegas to clean a large house on 06/02/2015 we had just purchased, but needed to reschedule at the last minute due to some plumbing problems with the main shut off valve and the hot water heater. Brandon was very accommodating and quick to respond. I was so impressed with his professionalism and flexibility, especially since I am a new customer. If you are thinking of going anywhere else, I really doubt you will get this kind of customer service, and you will probably be risking poor results. Once our plumbing repairs are complete, I will only be calling Maid Brigades of Las Vegas!
Description of Work: Move-in cleaning for a large house

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Maid Brigade of Las Vegas
Thank you for the kind words. We do strive to have some of the best customer service in the Valley and when we miss that Mark we try and take care of it immediately.... It’s always great to see people recognize that the one thing we know we can control versus our competitors is our customer service... Cleaning houses is cleaning houses... But how we work with our customers is an integral part of our success.... We look forward to working with you...

Brenda P.
05/2015
3.0
house cleaning
  + -1 more
Two ladies arrive on time. They confirmed what service they were doing. It was a move in clean up. They worked for a couple of hours, and finished everything up. It was a general cleaning, in the kitchen and bathrooms. I would have preferred more detail be done. They wiped out some of the cabinets, but left the kitchen drawers untouched. They cleaned out the oven, but left residue inside. They did not clean the shower door track. Little details I would expect as a standard thing. Not sure I would use again. UPDATE: Maid Brigade has asked me to remove this rating, as they feel I posted to the wrong company. The check was written to Maid Brigade, and cashed by them, so I won't remove the review. As I said, it was a move in, so the address on my check, and my Angie's List account would not match the address serviced.
Description of Work: Move in clean up.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Maid Brigade of Las Vegas
Hello (removed member name) Thank you for taking your time out to post this review. However you have posted it to the wrong company as we have never clean anybody by your name or your address. Please remove this review as it is not legitimate to our company.... I will have Angie’s reach out to you.... My phone is 702-798-6205 if you have any questions please feel free to call us.... I’m guessing that you accidentally rated the wrong company unless the account was under a different name and a different address

Kelly M.
01/2015
5.0
house cleaning
  + -1 more
It is a two-level house and I have them do mostly the upstairs. It includes the kitchen, two bathrooms, living room, office and master bedroom. It takes them about an hour and half to complete the job.
Description of Work: I use Maid Brigade for housecleaning every two weeks. I usually have them do over half the home because we live upstairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Maid Brigade of Las Vegas
Thank you for taking your time to review us. We are glad to have great clients like you!!

Sheri B.
12/2014
5.0
house cleaning
  + -1 more
They did a lot of work. There were some issues with them doing some things that I did not want done and missing things that I wanted done. I think if they took notes at the beginning during instructions it would be better. They areas they cleaned were very nice.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Nicole W.
11/2014
5.0
house cleaning
  + -1 more
Two ladies showed up 5 minutes early (awesome punctuality)and went right to work. They worked non-stop for 4 hours and THEN, even stayed 25 minutes longer to ensure the job was done and to my satisfaction!!! What top notch white glove service!! I have told co-workers and friends about this friendly "all about the customer" company. I have even signed up to have them come clean my home on a monthly basis! What a lucky find for me to come across Maid Brigade!! I cannot express my sincere appreciation enough to the ladies that took great care of me and my home! I set everything up with Brandon the supervisor, he was professional and very flexible to work around what ever schedule worked best for me!!! THANKS MAID BRIGADE!!! Can't wait until our next scheduled cleaning!! Sincerely, A VERY SATISFIED LONG TERM CLIENT!!
Description of Work: They performed a complete 360 on my home. What a great deep cleaning. My home is super perfect clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Maid Brigade of Las Vegas
Thank you so much for the awesome review. We look forward to a long business relationship with you and your home

sandra H.
11/2014
3.0
house cleaning
  + -1 more
Putting things back was fine and scheduling was also fine. The cost was reasonable. I just was not impressed.
Description of Work: This was an intial deep clean. They spent a lot of time on the outside of my kitchen stove, which I liked. They also indicated they would clean the outside of the kitchen cabinets but did not do this. A team of two cleaned for about 4 hours. Also, they indicated they would accept cash, check or credit card and when I paid they would not take a credit card.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$170

Response from Maid Brigade of Las Vegas
Unfortunately your response is six months after the cleaning.... Had we known you were dissatisfied with your service we would have come back promptly and fixed the issues for you. Obviously also it's been a while and some of your comments are not accurate so maybe you could revise this to reflect accuracy... The team clean for 2 1/2 hours... Also they do not ever handle credit cards as we already had your credit card in the file from when you originally booked.... Just a few formalities but they don't justify service that you were not satisfied with.... Please call the office at 702-798-6205 so we can make this right for you please..... We strive for the best customer service and quality in the Valley when possible especially for Angie's list people

Sandra P.
11/2014
5.0
house cleaning
  + -1 more
It's amazing to come home after a long day and find my home looking and smelling clean. The ladies pay attention to even the smallest details.
Description of Work: My home is thoroughly cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of Las Vegas
Thank you [member name removed]....We are very happy you gave us the opportunity to earn your business and help you enjoy your OWN time not having to clean you home....Brandon Cross

Brian C.
07/2014
5.0
house cleaning
  + -1 more
They did a great job. They cleaned the house from top to bottom. The house felt like new once they were done. Liked what they did so much I signed up for Monthly plan.
Description of Work: 4 hours of house cleaning with 2 maids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Maid Brigade of Las Vegas
Thank you sir. Your house is very well maintained and made our job a lot easier and more efficient!

Kelly M.
07/2014
5.0
house cleaning
  + -1 more
Brandon and his crew were very responsive in getting services set up. The girls are prompt, efficient, and do a great job. I would highly recommend their services.
Description of Work: Initial cleaning of the house $300 for 2800 sq ft. Very good job was done. 1/2 house cleaning done for $105.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Maid Brigade of Las Vegas
Thank you very much. We love to help people that don't always need the entire home cleaned. We look forward to helping you out long term and we will see you tomorrow for your 1st reg cleaning :)

Sandra P.
07/2014
5.0
house cleaning
  + -1 more
First time using this service. 3 very friendly ladies, went above and beyond my expectations! I definitely recommend this service especially for all you hard working single parents! Thank you!!
Description of Work: 2 bedroom, 2 bath condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of Las Vegas
Thanks [member name removed]...Its a PLEASURE to introduce the therapeutical benefits our service can bring to a BUSY hard working single mother! So glad you gave us a shot:) I told you you would not regret it! We will see you in 3 weeks

Judy M.
06/2014
5.0
house cleaning
  + -1 more
I had been using others to clean our home for the past 7 years. Their work became awful and before a party over Memorial Day, the house was so bad we had to clean it - they had cleaned one week before. We used Angie's List and found the Maid Brigade and they came today 6/2/14. Our home is 2000 sq. ft with many book shelves. I thought the house would be relatively clean - NOT. The staff that came to clean were early, very polite and responsive. They worked continuously and hard!! I was pretty disgusted to see how dirty my refrigerator was and some drawers had not been moved since we got it 3 years ago - embarrassing! When they finished there were dust bunnies all over the carpets waiting to be vacuumed up! I had called painter to redo my kitchen cabinets as they looked so awful. My biggest surprise was that the kitchen cabinets looked great - rough in a few spots needing paint but the cleaning job they did was astonishing. I won't need to get them painted for awhile. The house looks beautiful, smells great and we will be using this service every two weeks as it is reasonable and about what we were paying before! Thanks Angie's List (you've never let me down) and the Maid Brigade for excellent service. We are very happy!
Description of Work: The provider did an outstanding job. The staff - a mother and daughter were awesome cleaners. Great cleaning of cabinets, bookshelves, curio cabinets and the whole house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342

Response from Maid Brigade of Las Vegas
This is Awesome.!! Thanks for the great review and we arte happy to help!!

Cheryl H.
03/2014
5.0
house cleaning
  + -1 more
I have used Maid Brigade for years. The ladies are always very nice and friendly, but they work hard the entire time they are here. They are honest and reliable. I trust them so much that they even have the key and alarm code to my house. I always recommend Maid Brigade of Las Vegas.
Description of Work: They do everything - the usual cleaning plus blinds, dusting ceiling fans and baseboards. They do special areas like the frig and stove when requested too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Brigade of Las Vegas
Always happy to have great clients like you

Laura G.
03/2014
5.0
house cleaning
  + -1 more
These two ladies did it all! Ceiling fans, made beds including putting on clean sheets, windows and blinds ( my house has over 20 windows and 4 full size sliders) kitchen and small appliances, a filthy laundry room where the cat box is as well as my hubby comes in from hauling dirt and changes his dirty work clothes has never been this clean before. Everything we expected and more was done. They were here for just over 5 hours and the work is so good I have signed up for them to come in every three weeks and for a great price I might add. Such a relief to know my house will be cared for.
Description of Work: I have a HUGE house. With my husband and his bad back and me with Lupus it was long overdue for a good deep clean. Two wonderful, hardworking ladies came to our rescue. They cleaned our 3500 sq ft house from top to bottom, even the windows!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lori D.
03/2014
5.0
house cleaning
  + -1 more
They were great! Very understanding of the customers needs.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Maid Brigade of Las Vegas
Thank you [removed member name], its a pleasure cleaning for customers like you. We look forward to a long relationship with you and all our Angies List folks.

Nicole M.
03/2014
5.0
house cleaning
  + -1 more
The staff at Maid Brigade of Las Vegas that cleaned my home was extremely professional. They should up when they said they would and did an amazing thorough job of cleaning. They asked several questions regarding what was important to me and used cleaning products that will not harm my young son or dog. I can't wait until my next service.
Description of Work: Cleaned my whole home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Maid Brigade of Las Vegas
Thank You very much. Our staff works hard to give the same customer service you get the minute we answer the phones.

Ms. Julie D.
03/2014
3.0
house cleaning
  + -1 more
They were only here for for a little over an hour. The cleaning was not up tp my standards. The cleaners were very nice, courteous and prompt. They received a phone call and said they had to hurry up and finish as boss wanted them to go to another job. The owner promised me 2 1/2 hours of cleaning. They did not vacuum my master bedroom and did not mop my master bathroom. I will not be using them again.
Description of Work: They did a whole house cleaning and were supposed to come once a month for $125.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$125

Response from Maid Brigade of Las Vegas
Unfortunately this review is simply not accurate. When people are not completely satisfied they tend to stretch the truth a little bit. The bottom line is we communicated very efficiently so the expectations should have been understood, but I will take responsibility that the customer and I were not on the same page. For those of you that read this review, please understand unfortunately it is inaccurate. I can deal with imperfect reviews, but only if they speak the truth. In this case the customer is stating expectations that were never explained in regards to price or time in the house..Those comments are made up. And as for the cleaning, I told her “frankly your house is already so clean I don't know how we can get it much cleaner”… Her house was spotless and frankly I should not have taken the job because I knew we could not make her happy…. Lesson learned.

mario J.
03/2014
5.0
house cleaning
  + -1 more
I was fortunate enough to contact Maid Brigade for cleaning services. Brandon and his team have a unique color coding system to ensure that there is no cross contamination between bathroom, kitchen, etc. I was encouraged to gain the knowledge concerning the importance of not using the same cleaning towels all over my home. I will continue to use them and offer referrals.
Description of Work: I was fortunate enough to contact Maid Brigade for cleaning services. They cleaned the entire home and were on time, professional and informative. I felt very comfortable with them in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Brigade of Las Vegas
Thank you [member name removed]

Nancy R.
02/2014
5.0
house cleaning
  + -1 more
They've cleaned our home for several years. Although, as with everything in life, there are occasional hiccups, they are exceptionally professional overall and we're happy to recommend them.
Description of Work: Weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Brigade of Las Vegas
Thank you.....as always its a pleasure doing business with you

Diona T.
02/2014
5.0
house cleaning
  + -1 more
They cleaned everything from top to bottom from the baseboards to the windows and cabinets. The even cleaned the fridge! I would definitely use them again. The place was spotless!
Description of Work: Full deep clean(moved into new house).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Maid Brigade of Las Vegas
Hello [Member name removed]. I love positive reviews:) and we update our database of ppl who post reviews anywhere, good and bad....but I cant seem to find you ? is it under a different name?

Jana B.
02/2014
5.0
house cleaning
  + -1 more
The women were great! Excellent attention to detail, worked non-stop! They were able to remove old baked on grease that was left all over the kitchen by tenants, scrubbed the grout on counter and floor back to their original colors, the oven looks like new - they were fantastic!
Description of Work: Deep cleaning, primary kitchen area and walls throughout home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Maid Brigade of Las Vegas
Thank You [Member name removed]. We do our best:)

Emily R.
12/2013
5.0
house cleaning
  + -1 more
The team is always on time. They do their work around myself and my 16 month old. They are thorough and professional. The owner, Brandon, is always responsive and helpful.
Description of Work: Cleans my large home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Maid Brigade of Las Vegas
Thank you [removed member name]. We are happy to be able to help make your life similar by keeping your home clean!! You were my FIRST Angies List client and most of the Angies list people get what we do. They aren't looking for a $60 fly by night service. They want quality and responsiveness and accountability. Angies list ppl have been a good fit for Maid Brigade. Thx for starting us off!!!!!!!!!!
    • 1(current)
    • 2

Contact information

3275 W Ali Baba Ln Ste 508, Las Vegas, NV 89118

www.maidbrigade.com/nv/las-vegas

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Brigade of Las Vegas is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

Maid Brigade of Las Vegas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid Brigade of Las Vegas offers free project estimates.
No, Maid Brigade of Las Vegas does not offer eco-friendly accreditations.
No, Maid Brigade of Las Vegas does not offer a senior discount.
No, Maid Brigade of Las Vegas does not offer emergency services.
No, Maid Brigade of Las Vegas does not offer warranties.
Maid Brigade of Las Vegas offers the following services: Housecleaning.

Contact information

3275 W Ali Baba Ln Ste 508, Las Vegas, NV 89118

www.maidbrigade.com/nv/las-vegas

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM