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M K Custom Furniture

Furniture Refinishing and Repair

About us

At MK Custom Furniture we provide Las Vegas, NV with over 60 years of experience in superior refinishing and restorative services. It is our mission to take your existing furniture and refresh/reinvent them to your specifications.

Services we offer

Furniture repair.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Allison M.
09/2012
1.0
furniture repair
  + -1 more
Recently I was in need of finding a leather furniture repair company. My puppy had chewed off 2 corners of a custom made leather sectional from Bassett Furniture purchased in 2006. After searching on the internet, I found a company called MK Furniture Repair that came up in the 2nd place of the search. I called and spoke to the owner, Bobby, that assured me he had over 40 years of experience repairing leather furniture in Las Vegas and Los Angeles. I asked him to come out to give me a bid for the repair. He came to my home a few days later and after seeing the damage was very sure that he could repair it. I had 3 leather swatches attached to the sectional which I cut out and removed for his use to match the leather. He told me he would be probably getting the leather matched from his contact in Newport Beach CA., but either way it would cost $650.00 to do the job. Since the sectional was over $8,000 and I had purchased it for long term use, I told him to go ahead with the expensive repair. The following week, on August 11th, he showed up with a helper to take the sectional. He asked for a $250 deposit payable to Montgomery and not MK Custom Furniture. I thought this was suspicious, but I gave him the check. He and his helper dragged the furniture out to a dirty and cluttered old van which made me nervous. He shoved the pieces in and I was very uncomfortable with this procedure and I told him I wasn't happy. He left with 2/3 of my sectional as I had a sinking feeling in my gut. The deposit was cashed right away. That was the last time I ever spoke to Bobby. The next week, I received a call from his brother. I asked him about the leather match from Newport Beach. He had no clue what I was talking about. He told me that his workers were having a lot of trouble repairing my sectional due to the large amount of staples in the sectional. I knew in my gut that this was a scam and the next thing would be to charge me more. I told him to return the sectional if he couldn't perform the job. He was extremely defensive and said that he didn't say he couldn't repair it, but since there were so many staples that he needed more time than the 10 days initially promised. I told him his brother arranged for the 10 day time frame but if he needed a little more time that was ok. After that, I didn't hear from him and I started to worry again. I called him and asked him to return the sectional. He told me it was gone now and had been sent out to be sewn since he was having trouble. I told him I never agreed to have the property removed and sent somewhere else. I wanted my sectional back NOW! Since that time, I have left many messages with no return call. I called the police a few days ago and they located their business address in a residential area. Now I'm thinking there is no business license either. The police told me that they could provide an escort to recover the property, but since it had been removed I had no idea where it is now. I am stuck with 1/3 of a sectional and no idea how to recover the property! This is consumer fraud and something must be done!
Description of Work: August 11, 2012 deposited $250 to MK Custom Furniure to repair 2 cushions from a custom leather sectional from Bassett Furniture. The furniture is now missing and I've lost contact with the repair company. I believe the furniture has been stolen. Please read below.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

    Contact information

    9480 S Eastern Ave, Las Vegas, NV 89123

    ww.mkfurniturenv.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair

    FAQ

    M K Custom Furniture is currently rated 1 overall out of 5.
    No, M K Custom Furniture does not offer free project estimates.
    No, M K Custom Furniture does not offer eco-friendly accreditations.
    No, M K Custom Furniture does not offer a senior discount.
    No, M K Custom Furniture does not offer emergency services.
    No, M K Custom Furniture does not offer warranties.
    M K Custom Furniture offers the following services: Furniture repair.

    Contact information

    9480 S Eastern Ave, Las Vegas, NV 89123

    ww.mkfurniturenv.com