Luxuries For Life

I had misread the details of a coupon, but the owner honored the coupon and delivered on what was promised. Developed a cleaning plan for after the initial deep cleaning. We liked her work and have since hired Luxuries for Life for bi-weekly service. NOTE: I submitted a report by phone on this business, but it don't show up so I am submitting a new one.

They provide good service. They have been reliable. They do a good job for me. They have been able to take care of everything I've asked them to do.

I called and scheduled the appointment with the owner for Wednesday at 2:00. The day prior, I was called to confrm the services would be provided at noon. When I explained this was not an option, as I was at work, the woman said it was on her schedule that way, and if it didnt work for me, she could come that day (Being Tuesday). I agreed to 3:00 on Wednesday. The woman got lost on her way to my home, and didnt arrive until 5:10. The woman cleaned the bathrooms, but didnt clean the toilets, she swept and mopped, however, when the floor dried, I found dog hair all along the baseboards where she clearly had not swept before mopping. I felt that three hours should be sufficient to clean my home, however the only things she was able to accomplish was sweeping (poorly) mopping, and the bathrooms, which were not cleaned properly. I called the company the next day to discuss the issue with the owner, and even though I left several messages, my phone messages went un-returned. I am disappointed with the service provided, however, am more disappointed in the company for not returning my calls and even listening to my complaint.