They are very good in there cleaning; but what turns the review from an A to an F is their scheduling. As of 11-07-2014 they have missed three appointments, never showed up or explained their absences. In this latest example, they were to arrive at 12 PM and it is now 2:23 PM.we called our house cleaner Martha to inquire as to whether or not she was to show up and have yet to receive a response. Obviously, they do not want our business. They are a waste of time and money; and we won't know longer sit on her hands and waste a day wondering if they will ever show up.
Description of Work: Whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Pat S.
10/2014
1.0
house cleaning
 + -1 more
Failed to show up to appointments. They are not dependable.
Description of Work: 2 MISSED APPOINTMENTS FAILED TO SHOW
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
$100
Pat S.
08/2014
5.0
house cleaning
 + -1 more
It remains to be seen if we become "regular" customers. That all depends on price and the quality of their work. I have only 3 requests: [1] The ability to talk with you. To communicate thoughts, feelings and ideas as it pertains to our home (The inability to communicate with previous housecleaners was painfully frustrating; for all concerned). [2] A very thorough and complete cleaning!!! [3[ A fair price. This is particularly important for seniors who are not as mobile as they once were; and live on a tight, fixed income. Preliminary Conclusion: if their first visit is an indication of work to be done (a good omen), my wife and I were extremely impressed!!! The most amazing quality: we had a very hard worker whose ATTENTION TO DETAIL was astonishing!!! It is my prayer that all goes well for them; and, that our business relationship grows with time. THANK YOU!
Description of Work: Cleaning our home is a necessity due to allergies. They were recommended by neighbors. This was their first time in our home; and, I must say, we were impressed with their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert F.
04/2012
5.0
house cleaning
 + -1 more
We are very happy with her. They could use us as a reference. I don't know if it is fair or not because we have had her for a year and when we first negotiated with her, she actually wanted less than I thought that she could survive with. Nobody has ever given me a price this low. I said no, I am paying you more because I don't want you to feel like you are running in and out because we have dust allergies and stuff like that. We pay her $80 and she comes with another family member. We pay them $80 a week and they come 4 times a week because of our dust allergies and mold allergies, we need that type of attention. We really like her a lot. We have been using her every week for a year.
Description of Work: She currently cleans our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
drew B.
01/2011
5.0
house cleaning
 + -1 more
I have used this company several times and have always been pleased with the service. The last time they came they were 2 hours late, and informed us that their van ran out of gas. It was about 5PM when the 2 ladies showed up. The company ended up sending 7 ladies (normally 2) to get the job done and wow they got it done fast. Everyone at this company works hard and I appreciate their service. They are very careful and do a great job
Description of Work: Cleaned house upstairs and down. They clean everythin
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Service Categories
House Cleaning
FAQ
LATINAS HOUSE CLEANING is currently rated 3.9 overall out of 5.
No, LATINAS HOUSE CLEANING does not offer free project estimates.
No, LATINAS HOUSE CLEANING does not offer eco-friendly accreditations.
No, LATINAS HOUSE CLEANING does not offer a senior discount.
No, LATINAS HOUSE CLEANING does not offer emergency services.
No, LATINAS HOUSE CLEANING does not offer warranties.