Kings Appliance Repair LLC

DO NOT LET THESE PEOPLE INTO YOUR HOME! They just ruined my brand new $1000 Bosch Dishwasher. The two people they sent were not certified Bosch technicians. They were two extremely unintelligent untrained hack’s that didn’t even have the correct tools. The buttons were sticking on my 4 month old Bosch 500 dishwasher. They sent King’s appliance repair. The two guys showed up and I showed them the buttons. The leader mumbled “You can’t pour syrup on them.” I told him there is no syrup in my house and I don’t ever put food on the counter near my dishwasher. They decided to take apart the door to get to the buttons. BIG MISTAKE! These two idiots brought a little tools box like the one I had when I was a kid 40 years ago, and started to tear apart my expensive dishwasher. They completely removed the door and took it apart. The whole time I could hear there power tools grinding on the heads of the screw. They said they had to order the button panel. They put It back together. The whole time I kept hearing the sound of screws striping, and the head grinding from there power tools. They weren’t even using the correct bit. These screws had star heads and they didn’t have the proper bits, so they kept grinding as they put them in. These were tiny little screws that only take three turns to tighten. They stripped half of them. I didn’t notice the damage until they came back to replace the button panel. Again they tore it all apart and I kept hearing the grinding of there powers tools. It sounded like a construction site. When I tried to talk to them they just looked at me with a dumb look. I truly believe they were just extremely stupid people. I don’t mean that as an insult. They simply had dumb brains. They said it’s fixed and left without any paper work and nothing to say. I looked at the door and they had stripped the screw keeping it on. When I wiggled the door it all just fell apart. The door can’t be held together anymore. These guys left without saying a word when they knew they just ruined my machine. I called Bosch, there sending someone else out and said they will replace the door if it can’t be fixed. King’s appliance repair! I call on you to end your business and stop ruining people’s property.

It went very badly! They were referred to me by my home warranty company. They scheduled an appointment and they never showed nor called. Very unprofessional and a waste of time! I called to reconfirm the morning they were scheduled and i was told to expect them. Do not even think about using them.

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They came in but they didn't complete it. They came out a couple of times. They did a couple of things but it only lasted a couple of weeks or so and it went out again. They were attentive but they just didn't solve the problem. When I called them out again, they charged me another $75 for the call that they didn't correct the first time. They came out right away. From the time they said they would come, they were here. They were professional. They would not be my first one to call.

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Great customer service, friendly staff and knowledgeable repair people! They showed up on time and assessed the issue with my dishwasher. The part was ordered and 2 days later they showed up and took care of business. I would definitely recommend this business to all my friends and family!

Had a problem with my 1 month old cooktop. One of the burners was not getting any gas while all others were. Called the factory and they recommended Kings Appliance. Reception - Very thorough and knowledgeable people answer the phone. Maria helped us and she was great, attentive, clear, concise and completely detailed in all aspects. She was also very pleasant. Timeliness - Showed up at the appointed time without any delay and called prior to coming. Repair - They have diagnosed the issue and have parts on order from the manufacturer, as there is a default in one of the valve units and this is a special part. They were quick, clean, professional and gave us good advise on other aspects of the cooktop and range hood that we had questions on. Very good!

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The company actually was able to have the manufacture cover the repairs under warranty, which was initially declined. A pleasant operator that answers promptly and always able to get me information and accurate service.