We are a Family owned and operated business recognized by the City of Las Vegas as an "Historic Vegas Business". Our founder Buddy Yates was trade licensed in construction by the state of Nevada in 1965. Currently 3 generations are employed at K&B Door to continue our family business and provide the Las Vegas Valley and surrounding areas with excellent service.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Door and opener repairs, remotes, accessories, spring repair, replacing old doors, new construction, decorative hardware installs, door insulation kits, replace rollers, replace track, panel replacements, strut installs, replace broken cables & fix out of track doors, replace broken glass in doors.
I called the company and described the problem I was having with my garage door. The woman that answered advised me on a procedure to check the safety devices to determine if that was the cause the problem. By making the recommended check, that resolved the problem. Didn’t require service call. When I have to replace the garage door opener, I will certainly use this company.
Description of Work: Garage door problem
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Jaclyn Ann P.
02/2016
5.0
garage doors
+ -1 more
Everything went great. Another company wanted to sell us a brand new door for $800. K&B said we did not need a new door. Thank you very much!
Description of Work: Replaced rollers, hinges, springs and put garage door back on track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$314
David B.
11/2015
5.0
doors, garage doors
+ 0 more
Robbie came out and assessed the problem that I had been having with the door (it kept bouncing up after closing and wouldn't stay down). After assessing the problem, he gave me his solution. I was willing to pay much more, and even replace the door if needed, but he told me that that would not be necessary. He repaired the door with a metal plate and I suggested that we change out the garage door, which I had been having trouble with for years. He then assisted me in programming the remote controls for the garage door, as well as a keypad outside the home. After all of this, he instructed me on how to use the garage door, new openers, put in new codes, everything. I could not have been more pleased with Robby. I highly recommend them.
Description of Work: He repaired my garage door and installed a new motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$629.8
Marjorie B.
03/2015
5.0
garage doors
+ -1 more
I was generally satisfied, especially with how prompt the company was in starting work. However, I was a little frustrated with all the extra work it took to finally fix the issue.
Description of Work: They came out to fix the opener system for my garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from K & B Door Company
Thank you for the great complements, sometimes we have to do several fixes to get a door and opener working properly and we won't leave a door only partially operating. We appreciate your patience.
Ulysses G.
12/2014
5.0
garage doors
+ -1 more
Showed up on time, replaced the board in under 10 minutes. Quick and easy.
Description of Work: Replace the logic board on garage opener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Richard B.
12/2014
5.0
garage doors
+ -1 more
He arrived on time did a professional job and was done in a couple of hours.
Description of Work: Replaced old motor with Liftmater8355-7 1/2 horsepower ,belt drive with one remote
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
michelle T.
08/2014
5.0
garage doors, doors
+ 0 more
everything went well. very professional, always on time and gets the job done. overall very pleased.
Description of Work: Fix garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from K & B Door Company
Thank you for the positive feedback, the installer that visited your residence has been with us for 10 years and is very professional. Again thanks for your time to review us!
DAVID D S.
07/2014
2.0
garage doors
+ -1 more
My garage door opener stopped working and I made an appointment for Thursday, July 10th, to have them check it for me to see if it could be repaired or needed to be replaced. They gave me a time of arrival of between 12 noon and 3:30pm. When nobody showed up by 4pm and nobody called, I called them to find out if there was a problem. The lady that answered the phone said that the technician might be running late; she took my phone number and said that they would call me. Nobody called. At 4:55pm I called them again and this time nobody answered; the answering machine came on and said that they were closed for the day. I did not leave a message. I waited around the house until 5:45 pm, still nobody called and nobody showed up. I called them again, and this time I left a message and told them that I was very disappointed with them and would find someone else to do the work for me; I told them that I did not even want to hear from them and not to call me.
Description of Work: Nothing, failed to show up and did not call to explain why.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from K & B Door Company
Sorry you had a negative experience, we did have a workorder scheduled for you but the workorder was canceled prior to the Thursday date. This was a rare mix up and there were no notes on the paperwork as to why or when your order was canceled, which has been corrected internally. Again we have been servicing Las Vegas for 40 years and this type of mixup is rare for our office. The situation has been addressed and will not happen again. We hope that you will return to our company for service on your garage door in the future!
JNGE H.
07/2014
3.0
garage doors
+ -1 more
I thought the work was fine, the follow up was poor. Once they left and I had problems and question they had forgot the customer and really did not care. I called a number of times and nothing happened. I called the garage door manufacturer and there service over the phone was great.
Description of Work: They installed a garage door opener and a back up battery.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$300
Response from K & B Door Company
Wow, sorry you had a poor experience but we do not have your name or address in our computer. We have been receiving several reviews in the last month from customers that used other door companies and they say they are getting emails from Angie's List to submit reviews. We contacted one homeowner and they had used a different door company. I believe there is a mix up, we have been here for 39 years, my father started the company in 1975 and would not still be here today if we treated customers in that manner.
Jeannie C.
06/2014
5.0
garage doors
+ -1 more
I called on Friday at 4p and they were willing to set up an after-hours appointment for me that day or the next. Since I could save about $60 by waiting until Monday morning, I chose to wait. Travis arrived on time first thing Monday morning, quickly spotted the problem, and fixed it. After doing so himself, he showed me how to lubricate the wheels and hinges and told me what products to use. When I asked, he said NOT to replace the motor until this one dies, which kept me from spending money unnecessarily. The company included a $9 charge (on a $250 bill) for using a credit card. Had he pointed that out, I would have paid with a check instead. I also forgot to give him the $15 coupon I downloaded from their website, but that was my mistake. Overall, excellent work and very friendly, professional and accommodating, plus, there's a 7-year warranty on the springs. I will definitely use K&B in the future and recommend them to others.
Description of Work: Replaced two garage door springs and performed a routine service on the hinges and wheels. Reattached my emergency pull cord.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from K & B Door Company
Thanks for the A ratings and the nice comments about Travis. We did want to clear up that $9 charge which is actually the sales tax on the materials for the spring change out. Our special is $241.00 + tax which would bring your total to $250.00. Our company has been recognized by the City of Las Vegas as an "Historic Vegas Business" and that is because we don't overcharge or replace items customers don't need. Our reputation is very important to us. Thanks again for reviewing our company and referring us to future customers!
Triston F.
06/2014
5.0
garage doors
+ -1 more
At first I needed to have 2 panels replaced due to dents causing the panels to field in on themselves. We had people accidentally open the garage without knowing how to to do properly and the last 2 panels failed. We originally got a quote for 2 panels and it was around 580. They did seem a little disappointed that I did not need all 4 panels, cause they would have made the overall cost cheaper. After my incident, I called and the cost increased less than $100 for the entire door. Setup the appointment and the guy took only about an 1-1 1/2 hrs to install. The door has worked great.
Description of Work: All 4 panels needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from K & B Door Company
We appreciate your nice review, it is more expensive when we have to break up a 4 panel door to use 2 panels, so glad that you replaced all 4 which will operate and look better in the long run!
Christian C.
06/2014
5.0
garage doors
+ -1 more
They provided me with detailed information over the phone, in regards to different types of opener and what they provide vs. what I can buy on my own and which brands to look for and etc. They weren't the cheapest but they sounded more thorough so I went with them. They came out on-time and confirmed the appointment the day before. The installer was a different guy than the guy I talked to on the phone but he was very professional and really good at what he did. The installation was pretty fast and he cleaned up after himself very well. Very glad I chose them and highly recommend them.
Description of Work: Install garage opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from K & B Door Company
We try to keep our prices competitive but usually the low price leaders don't have the experience. We have been in Las Vegas for 39 years and our customers pay a little more to work with us because we are the door dealer everyone trusts! Thank you for your A rated review!
Robert C.
05/2014
5.0
garage doors
+ -1 more
My tenant reported an issue with the garage door being off track and tilted, so I called K & B Garage door Co. as I've used them in the past. The repair technician came out the next morning exactly at the time of the appointment which meant that I didn't have stand around waiting. The technician found the the garage door was not properly installed original as the bracket that attached ge Door Company again.door from motor was jerry rigged, so he replace the improper bracket with correct OEM manufacturers bracket then aligned and lubricated the garage door mechanism. Afterwards it worked perfectly! What I really liked was the technician explained everything he was doing and answered all my questions. I will definitely recommend and use K & B Gara
Description of Work: Repaired and Aligned tilted garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from K & B Door Company
Thank you for the A grade. We know your time is valuable and glad that our installer was there when you needed him! We are glad to announce that the City of Las Vegas just recognized us as a "Historic Vegas Business" thanks again for taking the time to review.
Leonard S.
03/2014
5.0
garage doors
+ -1 more
removed bottom two panels replacing them with two new panels.
Description of Work: replaced two panels on two-car garage door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$486
Response from K & B Door Company
K&B Door appreciates your A rating. We look forward to returning and servicing your garage door needs in the future.
JAY C.
05/2013
5.0
garage doors
+ -1 more
he was on time polite and professional. very knowledgeable and often a number of possible solutions at various price ranges. I have two other garage doors on property and will definitely call if service is needed
Description of Work: Initially tune up garage door and place wireless key pad, garage door was top of the line but around 15 years old and malfunctioning. I was provided with several options, in the end he was able to replace the unit at a very reasonable price with an excellent quality opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from K & B Door Company
Thank you for the positive comments on our installer. He has been with our company for many years. We look forward to returning to service your other doors!
SUZANNE J.
11/2012
5.0
garage doors
+ -1 more
Within 30 minutes of calling the company, a repair tech was at my door. Within 30 minutes of arriving, he had replaced a broken garage door spring. Tech was pleasant guy. Cost was as quoted. Perfect.
Description of Work: Remove and replace broken garage door spring. Do not attmpt to open door on your own until tech arrives.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Response from K & B Door Company
Thank you for the positive feedback, we try to cover all areas of the Las Vegas Valley so that we can be there for those emergencies. We have been servicing garage doors for many, many years and we are able to quote most prices before we arrive. Out installers do not work off of commissions so they are not pushing parts to sell that you don't need!
Diane B.
09/2012
5.0
garage doors
+ -1 more
Over all it went well. The installers had to move my stuff to install the door, so I am still trying to get that straignten out, but it was a mess due some recent household renovations.
Description of Work: They replaced my old 1960's door with a new one. It is an improvement since the old door broke its springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Richie S.
08/2012
3.0
garage doors, replacement windows
+ 0 more
They were the only ones who could replace the windows so I went with them. They were really expensive. Everything was not outstanding or bad and it was right in the middle, from talking to the owner to the person who took the call. There was normal stuff and it wasn’t outstanding customer service and there was nothing that was bad. For the windows I would go to them but for the garage doors I might go to someone else and that is because of the pricing. With the amount I paid for the three windows I hope my windows never break again.
Description of Work: I used K & B Door Co to replace the windows on my garage door.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from K & B Door Company
Although we strive to be outstanding everyday, some days we may just be in the middle. We may not be the low-price leader either, over 37 years we have found that the lowest price is usually a company that does not have the experience necessary to know what the job will cost and how to complete it properly. Unfortunately, replacing broken windows can be very labor intense since you have to take the door apart and replace parts of the frame and keepers holding the glass in, all while not breaking the new glass. This labor and material does add up, but be assured that we attempt to keep our prices low as possible while providing quality materials and workmanship.
Todd M.
07/2012
5.0
garage doors
+ -1 more
Their service was good. They did everything that I asked.
Description of Work: They did a garage door repair and lubricate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & B Door Company
Glad that we could provide everything that you needed!
GARY B.
06/2012
5.0
garage doors
+ -1 more
They show up, do the job and have had not problems after. Here in Vegas were there are so many shady operations, IN ALL FIELDS, they are the one I use and will continue to use.
Description of Work: This was the second time I have used K B Doors to install a Liftmaster opener, both were no problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from K & B Door Company
Thank you very much for your loyalty, my dad started the business in 1975, and we would not be here today if we did not strive to put the customer first!
Allyson C.
05/2012
3.0
garage doors
+ -1 more
We needed someone to come out right away. They were not able to come out that day.
Description of Work: Our garage door was stuck down. My car was stuck in the garage.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Response from K & B Door Company
K & B Door is a family owned and operated business in Las Vegas since 1975, we are very popular with return customers and cannot always get to every residence the day requested. We understand the frustration of your car being stuck in the garage but we have no record of service for your address and find your negative report 3 months after calling us as unacceptable behavior and should be recanted.
David H.
02/2012
5.0
garage doors
+ -1 more
Very well - the service person was very competent.
Description of Work: Garage door had come off guides - something that had happened before. They repaired the door and realigned guides so that problem would not reoccur - this was something not done previously by a different company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from K & B Door Company
Thankyou, we have been serving the Las Vegas area for over 35 years and we strive to remain serving Las Vegas for many more years to come!
Mary S.
02/2012
5.0
doors
+ -1 more
I love this company. They are very responsive. I would highly recommend them to anyone needing this service. I will definitely use them again in the future.
Description of Work: I hired this company to install our garage door and do the maintenance and repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from K & B Door Company
Thanks, we are a family run business and have been here for over 35 years and will be here for 35 more years!
BRUCE C. A.
07/2009
5.0
garage doors
+ -1 more
See above. There's nothing I'd suggest they not do and to continue as they did.
Description of Work: I asked company to come out as garage door was noisy and shimmied and shook when opened and closed. They had installed it Feb. 9, 2009. Did an excellent job then. I thought I wasn't lubricating where it needed or was using wrong product. Bob said I was using correct product and I was using it appropriately. He watched the door go up and down a few times. Suggested it -noise-caused by metal rollers on metal track. Made sense to me. He quoted price for ten nylon rollers at $5.00 each plus service call. He installed them and noise subsequently about vanished. Very pleasant person. Would continue to use company in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Pamela C.
07/2009
5.0
garage doors
+ -1 more
Bob was amazing! The door, which I assumed was beyond repair, looks almost like new. One would have to know it had been damaged to notice. The cost of repairing the door versus replacing it was a fraction. Integrity speaks volumes in today's business world, and I would recommend this company to anyone!
Description of Work: I contacted the company to replace my garage door, which I had badly damaged when the garage door opening did not reverse when it hit an object going down. The door buckled in half at the top, breaking three of the glasses, bending the door severely and breaking the vertical brace off the door. K and B is the only dealer of Windsor doors in town, and I had to match my other door. However, immediately on arrival, Bob asked if I would rather he repair the door instead.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Windows,
Glass and Mirrors
FAQ
K & B Door Company is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
K & B Door Company accepts the following forms of payment: Check
No, K & B Door Company does not offer free project estimates.
No, K & B Door Company does not offer eco-friendly accreditations.
No, K & B Door Company does not offer a senior discount.
Yes, K & B Door Company offers emergency services.
Yes, K & B Door Company offers warranties.
K & B Door Company offers the following services: Door and opener repairs, remotes, accessories, spring repair, replacing old doors, new construction, decorative hardware installs, door insulation kits, replace rollers, replace track, panel replacements, strut installs, replace broken cables & fix out of track doors, replace broken glass in doors.