J&J Landscape

They were 2 hours late. They dug up the very small tree but did not fill up the hole afterwards. The next day, my yard still looked like no one blew any leaves. They tried to charge me again for coming out the next day to finish what they didn't do the first day. They didn't cut the limbs high enough so they will grow back faster. They didn't take the weeds out of the artificial grass.

I was very satisfied with the professionalism Jose displayed. He called at least 30 minutes before my scheduled appointment, which was a big plus for me, and his crew started working immediately once they arrived. I would definitely recommend J&J Landscaping to anyone.

Very Impressed. In terms of quality style: hotels:: Fours Seasons or Cars: Mercedes quality. Yard is 10 yrs old, and requires extra time if going to get the wow look, which THEY DID!!!

They came out as promised on Saturday morning, gave me an estimate. I agreed to it, they were able to come out that afternoon and trim them. They took all the debris with them and did a great job cleaning up. I will definitely use J&J Landscape next year.

They completed the work in a timely matter. But most of all, I was very impressed when the worker called me out before they left to see if I was happy with their work. I never had a gardener ask me that before. Little things like that make a big difference in how you deal with a company.

We were very pleased with all the work performed. One plant removal was missed, and they came back immediately - no questions asked. There was a lot of work! Took them almost 2 days to do it all. They were on time, courteous and accommodating. I felt their price was high, especially when compared to our previous gardener. HOWEVER, after seeing the quality and thoroughness of their work, I changed my mind. They are now doing weekly mowing and maintenance, and I couldn't be happier!

They trimmed the palms, but after they cut the grass, the yard was still full of leaves and palm bits their mower didn't suck up. He threw a lot of stuff in the pool when he edged around it, but didn't scoop it out or offer to. The front sidewalks, street, and driveway still had a lot of leaves and twigs left. My neighbors have lawn care and their yards look great after service. After J J left I spent a lot of time raking leaves off my lawn and cleaning my pool. I still have to sweep my front sidewalks. After $400 bucks, I'm not happy and I don't recommend them.

On their business card was the word integrity. All work was exceptional. there was a lot of work to be done, and J&J standards are HIGH. Their workers work non-stop hard. There were no corners being cut, and nothing was rushed. Their work was done 5/11/2015, my review is 5/31/15, I cannot say enough.

They did a fantastic job cleaning debris and dead plants. The only negative mark was them knocking on the door to ask for payment which was arranged to be called in after service and they woke my sleeping son.

The worker was completely meticulous in his work. He carefully removed all existing weeds and grass, ensured the area was graded evenly and carefully placed each piece of sod making sure it's position was perfect. Afterward, Jose called us to make sure we were completely satisfied with the work and to go over proper care of the lawn. We now have an amazing and flourishing back lawn. We would (and did) use them again for any future landscaping needs.

Exceptionally well. Workers knew what they were doing and the results were great.

I thought it went well until the very nice receptionist called to schedule montthly maintenance service for January. She said before she could schedule, I owed $75.00 for maintenance work done at the December 16th service described above(tree trimming, etc). I couldn't locate my paperwork so I paid, but it all seems suspect that a couple of weeks later I am invoiced for services I understood were part of the general cleanup that exceeded $800 minus the Angie's List discount. They also say you are not required to sign an agreement for monthly service, but sent me a document to sign that has 'Agreement' in the title. They wanted me to sign this document before commencing monthly service. My experience with this company left a sour taste in my mouth; a very sort of I've been had by a used car salesman feeling. He honored the Angie's List coupon and quality of work was good. Read all paperwork very carefully and proceed with caution.

J&J did a great job! They spent half a day here getting everything in order. The yard looks great and the tree is looking 100% better. Jose came out himself for the original estimate and then checked on his crew personally 2 or 3 times during the work. Since then he has always been responsive to phone calls and meeting scheduled appointments (we hired them for monthly maintenance as well). He came in a little higher on the original estimate than other companies, but I think he was worth it.

It went very well, quickly,efficiently, and the workers are really nice and agreeable.

I thought they were a little high. They did a perfect job and I was happy with there work and scheduling.

They always do a good job for me. I intend on calling them again to have them do some more work for me. I would highly recommend them to others. They are professional, on time and very nice to work with.

After we agreed to $80 per month for maintenance, I let them know that I also wanted them to estimate a sprinkler repair for me. This repair is urgent, as I have a geyser in my yard. I asked for a 9am appointment and was told via email that Jose would be here between 9 and 10. I replied, saying that was fine, but that my boyfriend (who works from home and handles most of these things) might be the one home since I would probably have to leave shortly after 9. At 8:45am on the day of the appointment (today), I received an email saying that Jose wasn't coming because I have to be here. I explained that he could drop off the paperwork, which I likely wouldn't have time to read this morning anyway, and estimate the sprinkler repair so I could get it done ASAP. I volunteered to drop off the paperwork later in the day at their office, which is literally just up the road from me. They weren't interested. I had rearranged my schedule, as had my boyfriend, to accommodate these people. There was no reason Jose couldn't have estimated the sprinkler repair and dropped off whatever needed to be signed to begin maintenance. I've honestly never heard of anything so ridiculous. This company chose to lose a maintenance contract and sprinkler repair because there was originally a possibility that I wouldn't be here to sign on the spot. And, honestly, I would have paid whatever they asked for the repair, as I don't have time to run around getting bids and looking for contractors. I was terribly inconvenienced, and now I have to take the time to find someone else. I suppose it's better in the long run because I wouldn't want to deal with such an unprofessional company, anyway. Giselle, who works in the office, laughs at you if you have any kind of concern. My best advice is stay away from these guys. I'm shocked at the way they handle customers. Now, in response to their reply, I have to clarify that EVERYTHING in this review was discussed with the provider, and the rudeness and disrespect was initiated by the office employee, Giselle, who doesn't take customers seriously and, literally, laughs off any concern you might have. I don't appreciate being ridiculed when I'm trying to handle an urgent repair I thought I had already covered. These people completely let me down and showed no concern for me as a customer. Rather than apologize and try to earn back my business, they continue to antagonize me rather than admit that perhaps they made a mistake. If you want a professional organization who puts the customer first, DO NOT go with this company. I work with homeowners on a daily basis myself and wouldn't dream of conducting business the way these folks do.

They did a great job. They are very punctual and they come and do the job and leave. They do not hang around.

I was impressed when they did the clean up. I paid them a little more than others in the past, but they did a much better job. They cleaned the dead leaves and debris out from under the shrubs and checked all the bubblers, they trimmed the trees and shrubs without turning them all into little boxes or circles. They dug out one old, dying shrub and replaced it with a younger version. Jose has always been punctual when coming for estimates and the work has been done at my convenience and in a very timely manner.

They came on time and got right into business of doing their work lasting about three hours. There were lots of accumulation of dried leaves under the trees and specially the bushes. They did an excellent job cleaning them up. The trees and bushes were trimmed well and they now look real nice and tidy. It is like night and day.

I had an irrigation leak in the backyard and called J&J for a repair. The receptionist made a convenient date for Jose to come and inspect, and on that date he called during the time prescribed and said he would arrive in 15 min. He was right on time. He inspected the area that was leaking and also found a head on one of the sprinkler leads that was worn out. He fixed both of the problems on the spot, cleaned up the mess and left within an hour. Jose was prompt, professional, and did an outstanding job fixing my problem. I will have no problem calling him again.

They came to check it out and clean out the debris. They were here for approximately twenty minutes. They came so quickly and they checked everything. They are very professional and timely.

We had a major irrigation water leak coming underneath a patio sidewalk. We called J&J and got a prompt return call from his secretary that set up a time Jose could come out and make an estimate. He came the same day, made the estimate which was accepted and fixed it later that afternoon. He stated that one of his men was working on another job, but would call us and keep us posted. Jose called twice to let us know when he would be out to fix the problem and was right on time the last time he called. We really appreciated these status calls. He and his helper fixed the problem in less than an hour, cleaned up the mess and left. J&J sent an invoice showing the work done and that it was paid in full on the day of the service. This is the first time we've ever gotten an invoice showing that the work performed was paid in full. J&J was very professioinal, responsible, and effecient. We intend on using them again.

One day later, my sprinklers are working wonderfully and my grass is coming back greener than ever. Thank you, Jose!

Arrived on time, performed all tasks we agreed to and cleaned up after.. Cleaned the yard... This company did a good job but, I am tired of trying to submit this report. Change your format....