Hydro Plumbing Inc

Our house, built in '92, shares a well with the four houses on our court. At 2a.m. Sunday morning the pipe from the well to our house broke, flooding the yard, the court and the cross street. The only way to stop the geyser was to turn off the well pump, shutting off water to all houses. Starting at 7a.m Sunday I began calling a list of The Best Plumbers Near Me. The first 4 could not come until Monday. Then, Jackpot! The Hydro receptionist was fantastic and so sympathetic too. Richard from Hydro was here by 9:30. He and a crew had to dig through huge tree roots with a pickaxe to locate the broken pipe. It was 107 degrees. We had Hydro completely re-plumb the pipes not just repair the break, adding a main shut off valve near the driveway, plus shut off valves for water to the house and to the yard so this will never happen again. They worked all day Sunday and the huge job was completed Monday afternoon. They figured out how to rig a work-around so our neighbors had running water from Sunday night on. Hydro is very professionally run. They sent detailed cost estimates by email and explained in detail what needed to be done. I was notified by the office when Richard was on his way and he also texted me directly. He was able to explain how the break occurred (PVC glue failed and tree roots pulled the pipe apart) and gave us options in understandable detail so we could make knowledgeable decisions. I was able to keep my neighbors advised as the repair progressed. I will recommend Hydro to all my friends (and to you). Everyone I spoke to spoke excellent English. This can be an issue as I am 77 and a bit deaf. We had a Five gold star experience!

Response time was very good. The technicians were patient and had good communication skills.

Fantastic; Aric and Bernardo were on top of it. Kept work place clean, excellent communication; set-up three other contractors needed at the site. Very professional, excellent knowledge to complete job according to code. Because of them, we are looking to have them work on another job at our home in addition to our granddaughters home that they are presently working on. Kept downtime to a minimum. Very good professionals that would be immediate hires for any plumbing concerns. Represent your Company as the type of professional you wished all employees would be. Thank you very much

Makay England did a great job with sale and installation. Will use again.

Went well, Makay was technician, seemed well trained and capable. Happy with result, no leaks and unit is secure and works as intended. Nice personality and stayed a on task until the end. I appreciated his demeanor and professionalism. 2nd time using this company and satisfied with their work each time.

Arrived on time very professional and worked diligently till job was complete when they finished my yard was put back to original look you couldn’t tell anything was even done.

Everything went smoothly. I called Monday afternoon and they came first thing Tuesday. The texted when they were on the way, gave me an estimate and completed the work in two hours.

The rep arrived, took photos a promised to send me a quote. I called him two weeks later and asked for a quote. He did not remember me and asked me to take and send photos again because He did not have them. I have done this and sent the photos. I called him again the next day. He did not remember me, said he will call me on Saturday when he has time, unable to set up a time window. I never received a a call. In between, I have received an email with a price and a confirmation that the work is done. He never performed the work. That was weird and lots of time wasted.

NO RESPONSE. They are supposed to FIX leaks. They make new ones.

Makay was helpful and able to help fix the hose bib quickly. This was a huge help to our family, so we could get back out into our garden and have the water running again without any leaks. I would hire them again, and request Makay because he arrived quickly (same day service), and he communicated with me clearly. He showed me the fixes and that there were no more present leaks. I also appreciated that they send a picture of the tech that will be arriving at your house. The two hour window was helpful to know when to be ready for their arrival.

Came out next day repair was made and was fine with price

Hydro Plumbing has been great to work with! We are a property management company that manages several properties. We had an issue with a gas line leaking. Saul was very informative and knowledgeable when we had to find where there was a gas leak. Saul even called the homeowner to answer all questions and concerns the owner had for the repair since it wasn't a cheap repair. Hydro Plumbing's price was very competitive, something we found out when calling other plumbing companies to do the same scope of work. Hydro Plumbing went out right away to find the leak and repair it. They're amazing! They also went out to a property that had sewage backing up into the shower. Right away, they gave us a solution and told us exactly what the problem is. They're a very honest company, which is hard to find in this industry. We will continue using their services for our plumbing needs.

Panic time - running out of hot water I went to garage and found hot water heater leaking. This was 10:15 am Called Hydro Plumbing had an appointment schedules between 11-1. Aaron showed up a little after 11 am and we had a hot water heater installed by Noon. Very professional work - with texts and emails documenting everything. Didn't realize with a water softener a water heater doesn't last long. Have a six year warranty so safe for a while.

Great communication, worked fast and efficient to get the work done. Also checked meter to see if I had any other leaks. No other leaks. I was very happy with everything.

I am totally satisfied with the courteous and prompt work performed by Aaron Wagstaff of Hydro Plumbing Inc. There was no mess left behind and the pricing was very reasonable. I recommend this plumbing company and it's excellent services 100% !!!

Perfectly done. Quick and efficient.

Excellent work. Highly recommend them.

The technician showed up on time, was friendly & courteous and completed the job in record time. Cleaned up the area that he was working in when he was done which I really appreciated.

Excellent service!! Quick reply with my quote request and schedule availability was immediate. Can’t say enough good things. My final charge was exactly what they quoted me. It is so refreshing to pay reasonable pricing and no hidden fees. Joaquin showed up on time and went right to work. His knowledge and experience was obvious as he was done with the PRV replacement within 15 minutes. He was so pleasant and professional I would not hesitate in using Hydro Plumbing again and referring the Company to all my friends and neighbor. Thank you Saul and Joaquin it was a pleasure doing business with you. Happy New Year!

Work was completed satisfactorily with all leaks repaired.

They were great. Was able to come that day (a couple of hours after I made my call). I was even given a discount for taking out the older cartridge.

He does a great job! Clean and Friendly! He is the best in town!

Very good! They were fast and prompt.

Saul is ALWAYS on his game. He knows his trade extremely well. Saul is always kind, polite, patient, professional, and efficient. Everyone I have recommended Saul to, have been very pleased with his work and are impressed with how nice he is. And his prices are VERY fair!

I always use Saul for my plumbing needs. He always does such an amazing job. He is reliable and honest. I highly recommend him.