Hy-Bar Windows & Doors

Set up an appointment with Jeff Stanford, one of their managers, regarding repair of my corner sliding door unit which had become difficult to open/close and also to fix a panel where one of the joints was coming apart. Their technician Jordan arrived on time and was courteous, professional, and knowledgeable. He fixed my sliding door issues that even the original installer (builder's contractor) was completely unable to and he did it the right way without cutting any corners. I find the people at Hy-Bar (Jeff, Jordan, even the office receptionist) to be professional, responsive, and quite skilled in their line of work. I highly recommend their services, especially for sliding doors (including those hard-to-fix corner sliders) and will not hesitate to hire them again for all my future door and window requirements.

It was a good service. The quality on the windows gave me savings on electricity.

they replaced the window & cleaned up very well

Hy-Bar Windows & Doors is the only company that Andersen Windows corporate headquarters says can come out and troubleshoot a problem with an Andersen Window, and that's who I had today. $95 is their normal charge to come out just to trouble-shoot it, but if there are any repairs, then they waive that and just kind of charge that for the repair job unless it's a major deal. My tech was great. He came out, I told him what the problem was, he looked at it from the inside because because it's a kitchen window. He asked me to open it; he walked outside, looked at it from that point, and I told him where exactly I thought the problem was originating. He said well I'll go get my ladder and my material. He came back with his ladder and said well, I'm gonna replace the weather-stripping on top because it's been there a while and they use a total different type of weather-stripping now. When he closed the window it closed tightly, and he said if I were to take my hose - and he would be more than happy to do that and spray the area. I said no, it wasn't a major leak to start with; it was more annoying that when we had that major rain storm last week I had water on my counter and I knew exactly where it was coming from. He said well okay fine, if you have any problems call us back. The price, $95, is reasonable. The quality of their work is very good. I called and talked to the gentleman in the office yesterday and he gave me a window today of between 10:00 and 2:00 and asked me if that was satisfactory. I said yes; 24 hours and I had somebody out here to check out the problem. How can you go wrong? The gentleman called me and he said give me 45 minutes to an hour from where I am now. Apparently he was on the other side of town. And he said I'll be there; and he was here in about 40 minutes.

I messaged the company and they never got back to me. So after a week I called them and was talking to a lady named "Lexi." Although English is not my first language, I think I am pretty good at getting by on an everyday basis. As a matter of fact, I rarely have any trouble conveying a message. This "Lexi" was a horrible salesperson. Extremely incompetent. After putting me on hold because she had no idea of what she was talking about, I decided to simply hang up and not do any business with them. You would think she was the only one being unprofessional but apparently the entire company is as well. Let's see if after a bad (and justified) review maybe they'll finally respond! Needless to say it wouldn't matter nor change my mind. I will look into other more professional companies. This is a constructive criticism, not a free/mean comment with the sole purpose to kill a business. You should look into training your employee a lot better!

Hy-Bar's Patio Door Renewal did the trick. We couldn't be happier with the service tech (Tim) who was experienced, pleasant and got the job done despite a couple of challenges. We will definitely use them again when needed.

Well the intial price that i paid for the window replacement wound up having an additional $89 dollars added on. The company sent out a guy to take measurements and the gentleman stated that the window would take approx. 1 week to make and have delivered... The week went by and no window....i called to inquire about the window and was told of the additional cost...at THIS time the gentleman asked if i still wanted the window done???? Of course i do..its the front of my house..is fall and i have this ugly plastic taped over the hole. This gentleman then stated that it would take a week to make and deliver.... because of the window pane. So i waited an additional week...and AGAIN I called to set up an appointment which added an additional 3 days to the 2 weeks I ALREADY waited... but when the installer came out he did an outstanding job and cleaned all broken glass....The service or the tech was good..but id check around first before i jump on this group again....

My experience was excellent. Price was fair. Their responsiveness was very good. They were very punctual.

It went well, except my door has goofy sized wheels, which had to be ordered. They came back the next day to finish the wheels.

Installer was friendly and did a great job. I used the Angie's list deal for glass replacement. Very happy with the results.

Great! They came out and measured and told me it would be a couple weeks, but it turned out to be just a couple days! They installed and it's wonderful! Nice guy!

Good. Service person was professional and polite.

The first time they came out, they didn't do it correctly. I had window panel borders so they ordered the glass but they didn't order the panel board. They had to come back out in an additional time. They had to go here twice instead of once. They came on time but they had to come back out again.

They came out for the estimate and within a week had the new glass and installed it early and quick.

called on a Tuesday and made appointment for Friday 4/22/2016 between 8 and 12 Noon. Tech called to let me know he was on his way. Got here around 10 AM, replaced mechanism.

Jeff was nice and I thought he was doing the work but I had to call someone else because the doors were stiff and didn't slide with ease.

the worker showed up on time and they gave me a thirty minute precall which I had asked for since it was a rental property that was being primed for sale. He took both doors off cleaned them and the runners. It was a two hour job and he did the job well, was curtious and left no mess. Would hire them again.

Tim was the Tech who did this job. He was on time and here when scheduled. He knew exactly what had to be done, Brought in his tools and went to work. Wasn't an easy job taking out the stationary section of the sliding glass door but Tim worked it and eventually removed it. He installed the new wheels, cleaned out the track and sprayed it with lubricant and re-installed the doors. Clean up eveyrthing, reinstalled my screen door and had me try the door to see if it met my expectations and did. Found Tim to be really knowledgable and efficient. Had the job done in no time. Hy-Bar is lucky to have a guy like Tim working for them as he is a credit to their company.

HyBar came out and measured the window. As requested, they provided the first appt of the day to measure the window. That took about 15 minutes. They returned to install the window about a week later with no issues.

after some initial confusion and losing my order, Jeff came through. The installer, Tim, was very professional and courteous. I'll use them again.

Door locks more securely, door slides smoothly. Little or no noise with door movement. Service provider was very professional, courteous. work site was spotless, great attention to detail. Great improvement where previous owner had no maintenance for 10 years. Fantastic suggestion on future maintenance.

they were great! Called 30 minutes before they came so I could come home from work. Very professional, nice service guy. He cleaned the windows when he was done too. I truly couldn't be happier with the service I got. 3 of my windows wouldn't open and needed parts replaced in order to open. He fixed them. One needs a new screen and they ordered it for me, should take a week.

Jordan was very professional and competent. He knew exactly what he was doing and saved me a lot of time and money.

First, I purchased a deal from Angie's list that was supposed to be a complete window replacement. After scheduling an estimate, two employees came to my home. They were punctual, professional, and courteous. However, they informed me that the plastic grids that my windows have would cost 96 dollars extra. I didn't expect that, and I wasn't thrilled about it, but ok. After that, I was told that I would receive a call to schedule the actual window replacement when they received the glass from their supplier, sometime in the next 3-7 business days. I made my desire to get this done as quickly as possible known, and they were very receptive to it. A few days later, I received a call from Hy-Bar, informing me that my glass was in stock, and they were ready to schedule an appointment. Admittedly, I'm not the easiest person to schedule with, but we were able to settle on a time and date after I reworked part of my schedule. Our appointment window was 9am to 1pm. On the day of the appointment, 1pm rolled around, and I had heard nothing. I called, only to find out that they were still waiting for my glass to arrive. This was really frustrating, because I had taken a day off work, and I had been told the glass had arrived almost a week prior. The person I spoke to (I think his name was Patrick) was very understanding, and said he'd get back to me within an hour. A few minutes later, he called back and told me that while there was nobody available to come do my install, and the incident was completely their fault, he offered to come do the install himself. I cleared the rest of my afternoon, and he came over right away. He was professional, courteous, helpful, and took the experience from a disaster to a qualified success. He singlehandedly turned this into a glowing review. Since the install was completed, I've had no issues, and I'm completely satisfied with the quality of the work done. My only complaint was an obvious error in logistics/general customer service, that was quickly remedied. Thank you.

They were prompt and did very professional work on my home. Also were very friendly while they were here and answered every question I had for them. Would definitely use them again and recommend them to other people.