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High Quality Service Inc.

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

High Quality Service Inc., does services and repairs for all residential appliances, even including garbage disposals. We also offer installation on most home appliances. Locally owned and based we have fast and efficient service direct to your home.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

10% discount on all repairs

Services we don't offer

Ask for details.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 191 reviews

R P.
07/2017
5.0
appliance repair, small appliance repair
  + 0 more
Dave was on time, called before he arrived, let me know the best and worst case scenarios and was very professional. Washed is working great.
Description of Work: I washed rubber backed Matt's in the washer and it clogged my drain hose, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff E.
06/2017
5.0
appliance repair
  + -1 more
Punctual, efficient, professional, quick, and at a fair price. You can't ask for better than that.
Description of Work: Gas dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
06/2017
5.0
appliance repair
  + -1 more
Was able to schedule same day appointment with Co. President David. He called ahead to let me know he was enroute about 5 minutes prior to appointment window. David knew right away that the condenser coils needed cleaning. He explained that even though it was evident that I had vacuumed the coils, vacuuming isn't sufficient to clean deeply inside the coils. He used a professional solvent on the coils. This corrected the problem. He also provided a few tips on cleaning materials available to consumers. The cost seemed very reasonable but I don't know how it compares to what others might charge. I am completely satisfied.
Description of Work: Refrigerator not cooling efficiently.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.5

Amanda H.
05/2017
5.0
appliance repair
  + -1 more
I was given a good rate from a knowledgeable professional.
Description of Work: Actually, this was the second time I used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy L.
05/2017
3.0
appliance repair
  + -1 more
Told us he couldn't do until the vent on the roof was repaired. When we had someone look at the vent it was fine and did not need to be repaired. Paid $65 basically for nothing to be done.
Description of Work: Clean dryer vent

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$65

BARBARA H.
04/2017
5.0
appliance repair
  + -1 more
David was very responsive and professional on the phone when I called to make the appointment. He called the day of the appointment to alert me that he was 20 minutes away and arrived exactly on time. He promptly attended to the problem and advised me each step of the way what he was doing. It turned out that he had to manually reset the machine. It appears that the high winds and temporary power outage may have disrupted the power settings. David was very professional, pleasant and informative. He spent a few extra minutes advising me how to care for the machine while using it and maintain it during its life span. I couldn't have been more pleased with David's work and work ethic.
Description of Work: When I touched the power button on the washing machine the lights and audible signals came on and off and remained off, with no effect when I touched the power button.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

John W.
04/2017
5.0
appliance repair
  + -1 more
David arrived on time and went right to work. Replaced defective part. cleaned the vent on the roof of the house and the dryer was as good as new. I would use him again without question. David is very good at what he does.
Description of Work: Dryer was not getting very hot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lamar M.
04/2017
5.0
appliance repair
  + -1 more
David was prompt, well versed in all brands, worked quickly,was very pleasant and helpful.
Description of Work: Installed dishwasher and dryer. Gave good advice on appliance replacement ,brands,products and how to keep appliances clean and functional. David diagnosed the problems in our existing appliances and helped us select. Replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Quynh F.
04/2017
5.0
appliance repair
  + -1 more
Have used the service twice. Once for repair and once for maintenance on a 10 year GE monogram refrigerator. Both times they were very prompt and professional. Will use them again as needed.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

eileen B.
04/2017
5.0
appliance repair
  + -1 more
I called High Quality. He came out the next day and was literally here 15 minutes. He gave us a discount on the fee because the fix was so easy. I will call this company next time I need anything done on my appliances, he was awesome. He even took a few minutes to play with the dog.
Description of Work: My dishwasher was not draining and we just couldn't figure out why.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Luis M.
03/2017
1.0
appliance repair
  + -1 more
person did not show. I called up yesterday 27 March to make an appointment for a service visit, they gave me a 2 hour window from 2-4pm the next day. They did not show up nor did we receive a call of any postponement. I called the number again and it led me to Century Link...seems the firm may have folded overnight.
Description of Work: Dishwasher door

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Luis M.
03/2017
4.0
appliance repair
  + -1 more
Excellent work and professional service in terms of results with suggestions provided. Appointment was mixed up in terms of timing however this was cleared up when the technician arrived at the door and explained the circumstances.
Description of Work: Dishwasher door mechanism

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Stan S.
03/2017
5.0
appliance repair
  + -1 more
David showed up on time just as promised quickly diagnosed the problem had a replacement part in his truck installed the part and checked to make sure the unit was functioning properly. I have no reservations about recommending High Quality Service to anyone.
Description of Work: Repaired a stand alone Coke Cooler.. A replica of the 1950"s original.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Irwin G.
03/2017
5.0
appliance repair
  + -1 more
Went very well. David was on time, efficient, and very knowledgeable. Found unit free of mechanical failures.
Description of Work: Clean older refrigerator coils and check overall mechanical operation. Ice maker not operating and motor seemed to run a lot with short stops in between.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Stephen H.
02/2017
5.0
appliance repair
  + -1 more
It went great. David Biever the owner and only employee was on time and wasted no time. The $65.00 service call, refunded if repairs are completed. David seems to really know his way around major appliances, quickly found the problems with both. We would not hesitate to call him again for any other appliance problems. A 5 star experience.
Description of Work: Check the operation of our washing machine and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Brian G.
02/2017
5.0
small appliance repair
  + -1 more
Excellent! David came out less than 24 hours after calling for service. He was professional, knowledgeable, and able to diagnose the problem in a few minutes. He had the parts on his truck and provided an estimate promptly. He had the microwave fixed and back up in no time. David took the time to explain things about the microwave that would extend the life, and it was much appreciated. Thank you David, hard to find reliable good repairman in this town!
Description of Work: Microwave had no heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sandee H.
01/2017
5.0
appliance repair
  + -1 more
David was great. He reset the panel quickly and even showed me what to do if it happens again. He was prompt and knowledgeable. David will be my first call for any appliance problem in the future.
Description of Work: My refrigerator control panel was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Melanie K.
01/2017
5.0
appliance repair
  + -1 more
David was great he cleaned the coils on my refrigerator and explained how often I need to do it. Hard to find a good honest repair man.
Description of Work: Cleaned the coils

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

William S.
12/2016
5.0
appliance repair
  + -1 more
David responded in a timely manner. He was extremely professional, knowledgeable, and HONEST. In today's world it is extremely rare to find people of integrity. As it would be, the dishwasher was fine, in no need of repair. One might say "Operator Error". David was patient and took the time to explain exactly how the dishwasher operated. I highly recommend him. He had every opportunity to take advantage of the situation and did not. Like I said earlier Integrity..........**** few like him. Thanks David you have my business any time! 5 Star 5 Diamond Highly Recommended.
Description of Work: Needed to have dishwasher checked, as it was not functioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris D.
12/2016
5.0
appliance repair
  + -1 more
My refrigerator went out. David got me in for appointment next day. GE was a week's wait so this was way better. He was on time and diagnosed the problem quickly. He had to return the next day with part. Was on time again and made repair quickly. Price seemed fair and was a nice guy. Would use him again if needed.
Description of Work: GE refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Sharon S.
12/2016
5.0
appliance repair
  + -1 more
Called and got an appointment for the next day with a two hour window. He called toward the end of that window and said he would arrive in 20 mins. He did, came in and had it fixed in about 15 minutes and charged just for the service call. He was very nice and professional. Wish all service folks were like this guy. Highly recommend.
Description of Work: We had a noisy fan in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Ed J.
11/2016
5.0
small appliance repair
  + -1 more
Dave arrived on time and wasted no time evaluating the problem and providing a fix. He even went above and beyond his proscribed services in repairing the shelf the microwave was sitting on. I could not be more happy!
Description of Work: Microwave repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Ronald A.
11/2016
5.0
appliance repair
  + -1 more
Perfectly. Work done in an efficient and professional manner. David is now my go to repairman for all my appliances. Really impressed. Best repair man I've ever had.
Description of Work: Repair to my dryer caused by me forgetting to replace the lint filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph D.
10/2016
5.0
appliance repair
  + -1 more
My 10 year old front loader washing machine wasn't working properly. I called High Quality Service and they were able to come evaluate it later that day. David is the owner/operator and he was great. Arrived when he said he would and quickly diagnosed the main problem. He inspected the washer and based on its good condition, recommended I repair it instead of replace it. He also taught us how to properly care for and clean the washer to get rid of that moldy smell. David ordered the parts and installed them two days later. He was very professional, knowledgeable and helpful. I will use High Quality Service Inc for all my appliance repair needs.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Sandra N.
10/2016
1.0
appliance repair, small appliance repair
  + 0 more
I didn't schedule an appointment because she was very disrespectful, rude, and condescending.
Description of Work: I needed an over the stove microwave installed and an ice maker looked at. I wasn't sure if I needed it repaired or replaced.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$190

Contact information

7109 Mercurio Ave, Las Vegas, NV 89131

http://www.hqslasvegas.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

High Quality Service Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

High Quality Service Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, High Quality Service Inc. does not offer free project estimates.
No, High Quality Service Inc. does not offer eco-friendly accreditations.
No, High Quality Service Inc. does not offer a senior discount.
Yes, High Quality Service Inc. offers emergency services.
No, High Quality Service Inc. does not offer warranties.
High Quality Service Inc. offers the following services: 10% discount on all repairs
Ask for details.

Contact information

7109 Mercurio Ave, Las Vegas, NV 89131

http://www.hqslasvegas.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM