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High Quality Service Inc.

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

High Quality Service Inc., does services and repairs for all residential appliances, even including garbage disposals. We also offer installation on most home appliances. Locally owned and based we have fast and efficient service direct to your home.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

10% discount on all repairs

Services we don't offer

Ask for details.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 191 reviews

Andrew G.
05/2020
5.0
appliance repair
  + -1 more
Outstanding
Description of Work: Fridge repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles M.
10/2018
1.0
appliance repair
  + -1 more
No show. No call. No call back.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from High Quality Service Inc.
This review is not accurate. We have never done buisness with ths customer.

Phil & Cheri S.
10/2018
5.0
appliance repair
  + -1 more
Excellent workmanship
Description of Work: Ice machine repair and dishwasher door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Lance R.
01/2018
5.0
appliance repair
  + -1 more
He fixed both items very quickly.
Description of Work: Our ice maker was broken in our freezer and our dryer was making a very loud noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francine L.
02/2017
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

shannon W.
09/2016
5.0
appliance repair
  + -1 more
David did an awesome job
Description of Work: True Refrigerator GDM-45; it stopped cooling; changed out the fan motor, it's cooling again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256.82

Gaye C.
07/2016
5.0
appliance repair
  + -1 more
Excellent service!
Description of Work: Viking refrigerator/freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene Q.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Stupendous. On time, fast, educated me re what he was doing, and a great personality!
Rating CategoryRating out of 5
Yes, I recommend this pro

Lance R.
02/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
He was at the house within 30 minutes from the time we called and he moved as quickly as possible to fix the problem so that we wouldn't lose any of the food. Very solid company.
Description of Work: Fixed our refrigerator that was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas Z.
01/2015
5.0
appliance repair
  + -1 more
. Excellent service. Very impressed with David.
Description of Work: Replaced a bad part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Debra H.
01/2015
5.0
appliance repair
  + -1 more
We received wonderful same-day service from David. We were extremely pleased with how knowledgeable he was about our broken appliance. With the age of our washer he told us right up front that if it made more sense to replace the older unit rather than repair it, he'd let us know for the cost of the service call. Lucky for us, it simply needed a new $5 spinner switch. I plan on permanently entering David's name, business (High Quality Service) and phone number into our rolodex so we can use him in the future for ALL of our appliance repairs. Give him a shot, you won't be disappointed... (and he was kind to our dog, which immediately earns TONS of points in our book!!).
Description of Work: Expertly repaired our broken (20+ year-old) washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ronald K.
01/2015
5.0
appliance repair
  + -1 more
went great from phone call to finish. mr .Biever was here within 2 hours of calling him, he did a great job on my dryer and was quick about it. David is my go to man from now on.thanks angies list for david biever high quality repair.
Description of Work: rebuilt igniter switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Elizabeth M J.
12/2014
5.0
appliance repair
  + -1 more
Dave was terrific right from the first time I contacted him by phone. He was able to set an appointment to see my washing machine the same day, and arrived on time. He was friendly, and very competent and quick. I had been told that the $65 service charge could be deducted from any other costs, if he was able to fix the problem. He told me he could fix the problem, the part was in stock, but given the age of my machine and the cost of the part, he would recommend that I simply buy a new machine. He also gave further recommendations regarding hoses, etc. He returned the machine and rugs to their original position before he left. I will definitely call him for any other large or small appliance problem I encounter!
Description of Work: Assessed why my washing machine had stopped having a spin cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Bethany S.
12/2014
5.0
appliance repair
  + -1 more
Super fast and friendly and cleaned up after himself! Would absolutely call again and recommend.
Description of Work: Fix dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra P.
12/2014
5.0
appliance repair
  + -1 more
Prompt, professional service. Resolved all issues with the appliances (still under manufacturer's warranty) Highly recommend to anyone needing appliance repair or routine maintenance.
Description of Work: Checked wall oven for accurate cooking temperatures, convection fan, etc. Repaired refrigerator/freezer to maintain accurate temperatures for food safety/quality

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan L.
11/2014
5.0
appliance repair
  + -1 more
He was friendly and professional. We had a puddle from the freezer, he repaired a plugged drain tube, put it back together in no time. You can't beat the same day service or the price. I will only call him for service in the future.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

daniel M.
11/2014
5.0
appliance repair
  + -1 more
On time, quick, knew what he was doing, fair price, would use again, plan to. Changed ice maker, repaired door, set up ps2,
Description of Work: Fixed both refridgerators, hooked up ps2 for my son, changed ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Benjamin M.
09/2014
5.0
appliance repair
  + -1 more
David was amazing!! We called him to simply fix the dryer in our new house. He came in, saw that it was an easy fix and did that in less than 10 minutes. Then we mentioned the weird noises with our washer. He looked at the washer, needed a part for it and had it for installation the next day...nay, next morning! Then we mentioned a small leak in our fridge. He checked it out, needed a small part for it and got that for the next day as well. While he was here he even looked at the dishwasher which we were told was broken when we bought the house, and he fixed it super quick and gave us directions on how to clean it. He not only was super professional and knew his stuff, but he was friendly, respectful and just an all round happy guy!! He even took our pestering friendly dogs out to the backyard and threw a ball for them!! I would recommend Dave to anyone who needs good work done for appliances! We will be calling him for sure for anything else that happens in our new home that we know he covers. HIGHLY recommended!!!
Description of Work: Washer, Dryer, Fridge, Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard B.
09/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Great. Very knowledgeable and quick. High integrity, explained everything. Brought the part with him. My fridge was not cooling and he was here within an hour and a half. Most others couldn't come till 4-5 o'clock. Highly recommended. Definitely will call him again if needed.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Deirdre G.
08/2014
5.0
appliance repair
  + -1 more
My experience with High Quality Service and David was exceptional, from the first contact to the last. I enthusiastically recommend this company! After returning home one afternoon to a pool of water at the base of my refrigerator, I jumped on Angie's List to find an appliance repair provider. I decided to try High Quality Service and I am so glad I did. David was very pleasant and professional on the phone and in person. He was able to come on short notice and when he arrived he quickly identified my issue and was able to repair it on the spot. In addition, he went above and beyond by taking a few extra minutes to clean the filter and replace some inappropriate screws with the proper type and size. Great customer service. It's never fun to have something go awry with an appliance, but David made it as painless as possible. On his way out, my seven year old even said, "High Quality Service sure is the perfect name for your company!" I completely agree with her!
Description of Work: Identified source of refrigerator leak and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sherry S.
07/2014
5.0
appliance repair
  + -1 more
Excellent,gave very good advice. Very professional. Honest about work needed.
Description of Work: Reset washer after malfunction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Luis F.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Was honest and thorough. Did exactly what was necessary and explained all the steps along the way. Will call him again!
Description of Work: Repaired a blocked air duct problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dale D.
05/2014
5.0
appliance repair
  + -1 more
I called High Quality Service, Inc. after searching through Angie's List to repair my gas dryer. The tumbler had stopped rotating. Spoke directly with David (the owner), explained the issue, and he was able to stop by the same day between 2pm & 4pm. He was very professional on the phone and I appreciated the fact he had asked some detailed questions on the problem and the model so he would be prepared on his visit. He showed up within the time frame he stated, by 2:30 actually and gave me a courtesy call when he was 10-15 minutes away. Upon arrival, he had the dryer disassembled and located the problem within 10 minutes and was able to locate the part needed locally and would be able to complete the repairs the following day. He put everything back together, cleaned up and explained the nature of the problem in detail so I would know what was going on. Very efficient and knowledgeable in his profession. He came by the following day, again being punctual and had the dryer up and running very quickly and cleaned out the vents as well. He even took the time to go over some pointers to help with maintaining not only my dryer, but my front-loading washer as well. He didn't need to, but he was more than happy to and I got some great tips from him. His pricing was outstanding as I was almost relegated to the fact that I'd need to start shopping for a new unit. Very honest and straight forward. I will not hesitate to call him again should the need arise as I have found my go-to repairman for appliances! Awesome job!
Description of Work: Repair non-operating Samsung model Gas Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Mary Lou M.
01/2014
5.0
appliance repair
  + -1 more
David is very professional; met him when my home warranty insurer sent him to repair/replace a microwave. Would call David again without hesitation.
Description of Work: Cleaned dryer vent and refrigerator coils;

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Pam R.
11/2013
5.0
appliance repair
  + -1 more
They were on time for their appointment. Presented himself in a very professional manner. Conducted the work quickly and efficiently. Cleaned up what little mess was made and left the area just as he had left it. All in all a very good experience, would definitely call them back for future work if needed.
Description of Work: We had a fault code on our washing machine that turned out to be related to a faulty pump. They replaced the pump in less than an hour and it has been fine ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

7109 Mercurio Ave, Las Vegas, NV 89131

http://www.hqslasvegas.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

High Quality Service Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

High Quality Service Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, High Quality Service Inc. does not offer free project estimates.
No, High Quality Service Inc. does not offer eco-friendly accreditations.
No, High Quality Service Inc. does not offer a senior discount.
Yes, High Quality Service Inc. offers emergency services.
No, High Quality Service Inc. does not offer warranties.
High Quality Service Inc. offers the following services: 10% discount on all repairs
Ask for details.

Contact information

7109 Mercurio Ave, Las Vegas, NV 89131

http://www.hqslasvegas.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM