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High Quality Service Inc.

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

High Quality Service Inc., does services and repairs for all residential appliances, even including garbage disposals. We also offer installation on most home appliances. Locally owned and based we have fast and efficient service direct to your home.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

10% discount on all repairs

Services we don't offer

Ask for details.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 191 reviews

Penelope H.
10/2016
5.0
appliance repair
  + -1 more
Refrigerator no longer making noises. Dave was very informative about the refrigerator, its workings and even gave me food storage suggestions by temperature zones. We paid 65.00 which can be used for another call within 30 days. Would hire him again.
Description of Work: Refrigerator making sounds,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

DENNIS H.
10/2016
5.0
appliance repair
  + -1 more
Dave mentioned he has seen a few GE refrigerators that did that did the same thing. We unloaded the freezer and he went to work removing the back panel. He messed with the fan and reinstalled the panel and it was fixed. Great service from a very nice gentleman. He charged me a service call only.
Description of Work: my refrigerator was making a noise like a fan was hitting a plastic part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karel P.
10/2016
5.0
appliance repair
  + -1 more
Great service. He showed up on time and fixed problem quickly. He also showed us how to do maintain washing machine clean. Very helpful.
Description of Work: Washing machine latch was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen G.
10/2016
5.0
appliance repair, small appliance repair
  + 0 more
David was very responsive, showed up when he said he would. He provided an estimate and once the part was in, called and scheduled the repair call within a couple of days. He was fast, really seemed to know what he was doing. He does other appliance repairs such as washer/dryer. I would hire him again.
Description of Work: Ice maker was leaking in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sandra W.
09/2016
5.0
appliance repair
  + -1 more
David was personable, professional, and VERY knowledgeable. Would highly recommend him!
Description of Work: We bought a new KitchenAid oven last year and it never quite worked right. David came out and gave a us a lesson in "Oven 101" that was extremely helpful. We learned things about temperature and heating that were not explained in the manual...now we know how to work our oven, and may actually keep it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Annette M.
09/2016
5.0
appliance repair
  + -1 more
Excellent. Prompt, efficient, friendly & professional. I would highly recommend David to any of our friends and neighbors here in Sun City Anthem! The $$ quote for service was very reasonable.
Description of Work: We had a broken waterline on our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen H.
09/2016
5.0
appliance repair
  + -1 more
David came out on time and fixed the dryer - a belt had been thrown off the track due to a heavy unbalanced load. He looked at the problem with my dishwasher and had to order a part. Came back today on time and repaired my dishwasher rack. Very nice and professional, would definitely recommend his services.
Description of Work: My clothes dryer had stopped spinning and a part on the rail of my dishwasher rack was broken and the rack kept falling off on one side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elaine S.
08/2016
5.0
appliance repair
  + -1 more
Dave could not have been more professional besides so very helpful and friendly. We have two senior rescue dogs who are nervous about meeting people. Dave understood immediately and put them and us at ease. We felt he went above and beyond in his advice and honesty about our problem, even advising us how to better care for our machine. I certainly would highly recommend his services.
Description of Work: Dave the owner came at appointment time. He immediately diagnosed the problem with my leaky washing machine and offered several solutions. I chose to buy the parts myself at his suggestion. He returned next day on time and made the needed repairs. There was no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Alberta H.
08/2016
5.0
appliance repair
  + -1 more
He did a great job and also shared some knowledge about how to extend the life of the oven. We would recommend David and plan to call on him in the future.
Description of Work: Replaced both elements in the oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$296

Walter D.
08/2016
5.0
appliance repair
  + -1 more
Great service. Arrived on time, diagnosed the problem quickly and corrected it. No upselling. And our washer had a factory upgrade that he informed us about. Above and beyond the call for the info on the factory upgrade. We will definitely use in the future.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dennis D.
07/2016
5.0
appliance repair
  + -1 more
This guy is the best. He was able to schedule me the day of my call. He arrived on time, quickly assessed the problem and made the repairs at a reasonable price. I would definitely hire him again if I need large appliance repair.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

FABIANA C.
07/2016
5.0
appliance repair
  + -1 more
He was professional he called 10 minutes before arriving. Clean and friendly.
Description of Work: Fixed our whirlpool refrigerator water and ice lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

William W.
06/2016
5.0
small appliance repair
  + -1 more
our microwave would run when the door was open. Our Home Warrenty sent a repairman. He said we needed a new switch and transformer. The warranty company told us they were not going to authorize the repair, because of the depreciated value. They offered us cash, considerably less than the cost to buy and install a new microwave. I contacted David Biever, the owner of High Quality Service, Inc. in order to get a second opinion. Herecognized the problem immediately and had the unit repaired, in 10 minutes. He even had the correct part with him. He was on time, very professional and courteous. If you need an appliance repaired, you got to call David. He is exceptional. He even got our, rather vocal puppy to to quiet down and accept one of our treats and a pet. Great guy!
Description of Work: Repaired a built in Microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Melissa W.
06/2016
5.0
appliance repair
  + -1 more
My dad used to be able to fix most problems, including appliances, but can't any more. So when my washing machine refused to wash late afternoon on Saturday when it was 109 out I had to try to find someone I felt I could trust. I called and left a message. They called back very promptly early Monday morning. By then I had found the information I needed to complain to the manufacture who agreed to send their own technician. I felt really bad having to call them back and tell them I didn't need them, especially since they were so polite about it. I will keep them in mind for the future. I appreciate their promptness and politeness.
Description of Work: My dad used to be able to fix most problems, including appliances, but can't any more. So when my washing machine refused to wash late afternoon on Saturday when it was 109 degrees I called and left a message. They called back very promptly early Monday morning. By then I had found the information I needed to complain to the manufacture who agreed to send their own technician. I felt really bad having to call them back and tell them I didn't need them, especially since they were so polite about it. I will keep them in mind for the future. I appreciate their promptness and politeness.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey D.
05/2016
1.0
appliance repair
  + -1 more
Left a message. Needed a broken fridge repaired. Never received a call back (it's been a week). Had to call another vendor.
Description of Work: Fridge repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Clifford M.
04/2016
5.0
appliance repair
  + -1 more
David was very courteous and professional. He immediately went to work on my ice maker and determined that the ice maker was shot. He asked if we wanted to replace it and told us the price. He went out to his truck, got a new one and replaced it in a matter of minutes. The total time spent on the diagnosis and repair was less than 20 minutes! He also gave us advice on how we could add a filter inline, since our fridge did not come with one. If you hire him and I recommend it highly, be prepared because he is a no nonsense guy and he moves like lightning!! Some would take his demeanor as being somewhat short but he is totally focused on his work and extremely professional, he knows his s**t!!! I cannot be more impressed with his work.
Description of Work: Repaired my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Paul G.
04/2016
5.0
appliance repair
  + -1 more
David was very professional and friendly. I will call on him for any future repairs.
Description of Work: Repair Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susan M.
04/2016
5.0
appliance repair
  + -1 more
David, the owner, was knowledgeable, did work neatly, putting blankets down and making sure nothing got scratched.
Description of Work: David checked my microwave, removed and tightened handles to my double oven and diagnosed my washing machine problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Paul M.
04/2016
5.0
small appliance repair
  + -1 more
He called to let me know when he would arrive, he arrived on time an immediately checked out the whole micro wave found the problem and was in and gone in 30 minutes and my micro wave works great great service by a very proficient man
Description of Work: repaired my old micro wave oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

C M M.
03/2016
5.0
appliance repair
  + -1 more
Dave is very professional and he really knows his business. He was able to identify the problem right off and had the parts with him to fix the problem. He even answered questions about a separate problem I have with my refrigerator and tell me the part and number that I need to fix it. I would definitely call him again, he really knows his stuff.
Description of Work: Arrived in the scheduled time frame. Quickly diagnosed the problem with the washer. Replaced the faulty part and ensured the washer was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Catherine C.
02/2016
5.0
In time, Friendly, knowledgeable, and fast
Description of Work: Washer was acting up, David came in and let us know exactly what the issue was. We were very happy to learn the results were an easy fix. He also loves dogs, got down on the floor with all 5 of ours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Robert P.
02/2016
5.0
appliance repair
  + -1 more
Called for an appointment the next morning after the incident and they were able to get me in next day. David showed up right on schedule and was very courteous and professional. I like the fact that he came prepared by researching the problem out before hand since he had never heard of that happening before. He carefully took the door apart and then cleaned out the water dispensor but was not able to locate any issues with the control panel. He felt that it was an odd isolated incident but left it up to us to determine if we wanted to spend the $500 plus dollars to have the panel replaced. I appreciate that he provided his opinion but left the decsion up to us if we wanted to spend the money for piece of mind and didn't push for replacement. (we opted to not replace) He provided us with information on how to keep the refrigerator running at its best performance before leaving. I felt he was very honest and would definitely hire him again for any future appliance repairs.
Description of Work: Needed to have the refrigerator door water/ice dispenser looked at because it had automatically started to shoot water out for no reason.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

David B.
02/2016
5.0
appliance repair
  + -1 more
The service was excellent. My washer stopped running. David arrived on time , found the broken spring quickly and repaired it.
Description of Work: Repaired a broken spring in washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Linda E.
01/2016
5.0
appliance repair
  + -1 more
Forgot to write review and am sorry about this. He was prompt and very professional very courteous did not try to up sale. We are very pleased and will use this service again.
Description of Work: Replaced ice maker and serviced Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239.1

Gustavo L.
12/2015
5.0
appliance repair
  + -1 more
What can I write? David was the best. He called to inform me of when he would arrive and arrived as said he would. When he looked at my refrigerator he diagnosed the problem and gave an honest opinion. My refrigerator is over 12 years old. He stated that he could fix the problem however my make and model would require more repairs. David was honest and provided us with all options. I highly recommend him for an evaluation of your appliance problem.
Description of Work: Inspection of my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Contact information

7109 Mercurio Ave, Las Vegas, NV 89131

http://www.hqslasvegas.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

High Quality Service Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

High Quality Service Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, High Quality Service Inc. does not offer free project estimates.
No, High Quality Service Inc. does not offer eco-friendly accreditations.
No, High Quality Service Inc. does not offer a senior discount.
Yes, High Quality Service Inc. offers emergency services.
No, High Quality Service Inc. does not offer warranties.
High Quality Service Inc. offers the following services: 10% discount on all repairs
Ask for details.

Contact information

7109 Mercurio Ave, Las Vegas, NV 89131

http://www.hqslasvegas.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM