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Hacienda Air LCC

Heating and Air Conditioning

About us

10 years in business, NO SUBS. We give our customers value with a quality repair by paying our technicians hourly - not "ticket time". We educate our customers by providing factual information to assist in making informed decisions. We give our honest opinion on the value of repairing your system versus replacing it, our moto is, "INTEGRITY FIRST!" Use standardized pricing. Our pricing is based on the JOB. The price doesn't change because of where you live or by what season it is. Ask to look at our flat rate book. We have nothing to hide. Offer financing options.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning – Maintenance, Repairs, Design, & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.8
Showing 1-11 of 11 reviews

Brenda R.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
great this person did more than expected to help me on a filter that I could not get open. Came before expected, showed me the part to be replaced and what was wrong with it before replacing it. Checked everything twice to see if it was working before leaving.
Description of Work: Heating and Air Conditioning
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia B.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
One company, two Ryans. Hacienda Air on a scale from 1 to 10 where 10 is the best, this company is a 92. One of the most gracious, humble, honest companies I have dealt with in a very, very, very long time. Ryan, the general manager, is very kind and truly a pleasure to work with. And then there’s chief technician Ryan who replaced the motor and made sure everything was working properly before he left our home. Now our hacienda is cool and comfortable to deal with these hot Las Vegas knights. Sincerely, Patricia Barmer. P.S. Angie would be very proud of this company.
Description of Work: They fixed our air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gin H.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
they came at 9am and was finished at 1pm. Ryan set me up and really took care of me. much appreciated!
Description of Work: I had my ac unit replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Hacienda Air LCC
Thank you for the review, [Member Name Removed].

Deirdre W.
03/2019
3.0
heating & air conditioning/hvac
  + -1 more
Did not use this company. Paid for estimate but did not use them for repairs
Description of Work: Furnace/ductwork repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


William M.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Technician Ryan Lum of Hacienda Heating & Air just left my house. My heater had gone out and he fixed it. As a long time Vegas resident I have had many (too many) repair people come to my house. Not only did he fix it but I know enough to see that he did not try to expand the job. He replaced the part that was broken. And even though the job was far from free I don't feel gouged like I have with previous companies' bills. Before he left I told Ryan like I'm going to tell you: When the next problem arises, (summer ac probably) I will feel good about calling him again. And that's a first.
Description of Work: Central heater gas furnace repaired. Igniter replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Jodi P.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
I have used hacienda air for many year in Henderson. I was so thankful that they are licensed in Boulder City as well. Love these guys. They are honest, fair, & punctual.
Description of Work: A/c not cold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Barbara J.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Hacienda Air showed up within the designed time. The technician explained what was wrong in plain and simple terms. Repair was quickly done. I am very happy with the results.
Description of Work: Replace control panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The tech gave me the price to change out the thermostat. I was busy moving, but I elected to change the unit myself with no pressure at all from the tech. I used this company four or five times before and they have always treated me honestly and repaired my unit correctly each time. They don't work for free, but they are not trying to sell you a new ac unit when you only need a $150.00 repair. I referred Hacienda Air to my neighbor and he couldn't be more happy. He had a different contractor out there for a warm bedroom last year, and yes his contractor wanted to install a $3000 ductless system to make this warm bedroom more comfortable. They never went into his attic to check anything out, but Hacienda did and fixed some faulty ductwork and charged him 150 dollars out the door! This guy would have paid for a new ductless system, he was all set up for the taking! Hacienda Air is a small company with exceptional, honest and well trained employees. I never met the owner, but I have to believe that is where great things start? Great job Hacienda Air! Thanks for not being crooks and earning it the old fashion way! You earned my confidence.
Description of Work: The tech came out to see why the furnace would not work in the house that I just purchased. I assumed it wasn't the thermostat because it was a fancy new one. It however was the thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jason A.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Hacienda Air came to my residence to do a A/C inspection. They were punctual, honest, and very helpful. I would recommend them and use their service again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

LOUISE C.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They're reasonable and have good values. I purchased a contract with them. They didn't try to oversell me. They're trustworthy.
Description of Work: They come out to inspect my A/C and fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MICHAEL C.
08/2006
4.0
heating & air conditioning/hvac
  + -1 more
They were very nice. They were busy and were a little late, but they did called to let us know.
Description of Work: They replaced the A/C unit on a rental house for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,500

    Contact information

    1509 W. OAKEY BLVD., Las Vegas, NV 89102

    http://www.haciendaair.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Hacienda Air LCC is currently rated 4.7 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Hacienda Air LCC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Hacienda Air LCC offers free project estimates.
    No, Hacienda Air LCC does not offer eco-friendly accreditations.
    Yes, Hacienda Air LCC offers a 10% senior discount.
    Yes, Hacienda Air LCC offers emergency services.
    Yes, Hacienda Air LCC offers warranties.
    Hacienda Air LCC offers the following services: Heating & Air Conditioning – Maintenance, Repairs, Design, & Installation.

    Contact information

    1509 W. OAKEY BLVD., Las Vegas, NV 89102

    http://www.haciendaair.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM