H2O to GO in Las Vegas is a water treatment company that offers water softeners, water conditioners, water refiners, no salt systems, alkaline water machines and reverse osmosis systems that are custom built with the most advanced technology the industry has to offer.
Business highlights
38 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Sales, repairs and installations of water conditioners and reverse osmosis systems, filters, salt & potassium deliveries.
They took care of my every need. I was very specific about the needs that i wanted and they catered to our every need. They also hgave me a filter that mimics exactly the flavor of the natural spring water that i buy at the store
Description of Work: They installed a water softener
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,895
David D.
07/2013
5.0
water softeners
+ -1 more
Excellent service and product.
Description of Work: Install water conditioning equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Patrick T.
07/2013
5.0
water softeners
+ -1 more
On Time and no overchargea, He took off shoes before entering carpeted Living Room. Would recommend these folks very highly.
Description of Work: Serviced Reverse Osmosis System
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tim L.
06/2013
5.0
water softeners
+ -1 more
Install was fast and professional, great service. One small follow up note. If the H2O to Go sales person offers you an incentive for your purchase such as a $100 pizza and movie rebate offer, or something similar. Double check to see if the offer is from INTERNATIONAL REBATES. If it is, then just know that the process to getting the rebate will be extremely cumbersome and very likely that you won't ever get your rebate. International Rebates is well known for making the rebate process so difficult that you just give up on the process and never receive your rebate. That is the process that I'm currently going through. :-( It might be better to ask for an additional $100 off the purchase price or something else instead of taking the rebate offer.
Description of Work: Installed water conditioning/softening and RO systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vanessa C.
05/2013
5.0
water softeners
+ -1 more
I highly recommend them. They were excellent. They were really professional and way better than anyone I have previously used. They will now continue to deliver salt to us and service our water softener.
Description of Work: They checked all the water in my home and serviced the water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William W.
04/2013
5.0
plumbing, water softeners
+ 0 more
From bid to install the whole process went very smooth. Our sales Person, Toni was professional, explained everything and did not apply high pressure to close. In fact it took about three weeks to make a decision. She only checked back once or twice and again no pressure. The install was on time and the job was done professionally and well. They even installed a soft water bib in the garage ( no charge) to wash the car. After the install a manager stopped by to check the system an did a flush to insure it worked to precision. Guess what, we checked the particulate in the water and is had only about half of the particulate that the purified water we bought at the store. Since the install they have checked back twice to make sure things are good. I would and have recommended them to others.
Description of Work: Whole house water softener, filtration system, with reverse osmosis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
robin M.
04/2013
5.0
water softeners
+ -1 more
The plumber showed up exactly when we were told he was efficient and very knowledgeable. Spoke very highly of the company. Said they have kept him very busy and are very honest.
Description of Work: Installed water softener system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Kathleen W.
03/2013
5.0
water softeners
+ -1 more
I used H20 TO GO last April. We had a soft water system put in. I didn't have any problems with them at all. They were ready to put it in immediately and everything has been fine. They were very professional, didn't have any problems at all.
Description of Work: H20 TO GO is a plumbing service. We had a soft water system put in.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jimmy B.
03/2013
2.0
water softeners
+ -1 more
I called them to get a quote about replacing a water softener. They scheduled to have a "tech" come out and explain my options. The gentleman showed up on time but he was a part time salesmen with the company. I explained that I understood the value of a water treatment system and just wanted a quote for a simple system to replace the one I had that was broken. He decided to ignore my statement and gave the full sales pitch including some neat tricks and attempts to scare me into making a purchase. Finally he pulled out a legal pad and started writing lots of numbers for their top of the line product, finally producing a price after discounts that was many times higher than I was willing or able to pay. Then he moved to there middle grade system which was also out of my price range. When I said I wasn't interested he started pressing me and asking me "what can you afford, I can call the manager and see what he can do". At this point I had another appointment (he was there for an hour) and I just wanted him to leave, which he finally did. I would not be buying anything from at that point or anytime since I don't like the hard sale approach.
Description of Work: Quote for a new water softener.
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Response from H2O TO GO
Although Mr. [member name removed] is not a customer, and the rating given is based only on a sales presentation and not H2O to GO’s service or products it is my responsibility as owner to make sure all aspects of H2O to GO runs correctly. Therefore, I must apologize to Mr. [member name removed], The salesman should have respected your wish for just a quote. I would like to offer an explanation for the sales representative actions. One of the many duties of a H2O to GO salesperson is to sale the company’s products and services. In order to do this, the salesperson must present the product and give details of all the benefits and features. If the representative had simply handed over a price without first explaining how great our product was he would not have been doing his job. With that said, he still should have respected Mr [member name removed]'s wish for just a quote William Bacon Owner
arthur R.
01/2013
4.0
water softeners
+ -1 more
we were pleased with the work the tech completed. everything looks professional
Description of Work: installation of water softner filtering system and installation of reserve water tank under the kitchen sink and connecting of water supply to refrigerator
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Marlene P.
12/2012
5.0
water softeners
+ -1 more
A quote was requested online, and a response to make an appointment to review options was made by the company. The salesman arrived promptly. He tested the water and reviewed the results. He then went through a presentation of the company?s products and answered any questions. He was very knowledgeable about the products and was professional. Once an option was selected, service was scheduled very quickly. The installation was fast and the installers were able to answer further questions about maintenance of the equipment. Although they were unable to take away the old water softener at the time of installation, they did come back to remove it, as requested. The water tastes wonderful and there is a noticeable difference in the softness of the water.
Description of Work: Purchased/installed water conditioning and purification system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Denise P.
12/2012
5.0
water softeners
+ -1 more
I love the new system...my water is perfectly soft now...and have already noticed an improvement in my skin and hair...and the dishes come out sparkling now and my dishwasher isn't coated in hard water stains anymore. H2O will match quotes...and do a great job. I would highly recommend them. .
Description of Work: Called several different companies for water softener quotes. One was better than H2O's, so I called them and the owner came down on their price. That was the only thing holding me up as it was quite a bit different in price.. As soon as I gave the go-ahead...they were out that same day. The plumber showed up on time with all of my soap products, and did a great job! He was awesome! He installed the Custom DB and the 5stage RO. The only thing I'm a bit confused about is that it's not actually a 5 stage RO system. It's a 4 stage and if you buy the additional filter...it's a 5 stage. The additional filter doesn't come with the system. So, not sure how they call it a 5 stage when it's only a 4 stage. The only difference is the size of the holding tank and the re-generation rate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
William F.
11/2012
5.0
water softeners
+ -1 more
see prior writing, it is all I can recall.
Description of Work: We purchased our softener and RO unit from H20 To Go in May, 2007. It has work flawlessly ever since! We had them out about 18 months after install to change out the RO filter. This visit was our second change out of filters. In discussing it with our repairman, sorry I cannot recall his name, I mentioned the low water pressure. He adjusted not only the pressure on the RO unit but for the whole house. He really knew what he was doing and did it all with a smile! These are good people and I will use them again for sure!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Gabriel G.
09/2012
5.0
water softeners
+ -1 more
Nima set up an installation appointment for the next day or two days after the sales call. The installer was great. He brought his own stereo, and worked quickly and cleanly. He showed up on time. There are no leaks from the pipes he installed in our garage. Water tasted great from the very beginning.
Description of Work: We had a 7 stager installed and we are happy with it. I wanted soft water on the entire home, not just the kitchen sink, so all the equipment is in the garage - no extra pipes under our kitchen sink. Now we have soft water in our showers and all our appliances. No more hard water stains, and no more itchiness when bathing. I highly recommend folks install these for all the water. When you shower your body absorbs vast amounts of cholorine, and that ain't good for you. Nima was the sales guy and he came by and put on quite the show. We didn't really need to see it because we knew what we wanted already, but he had plenty of interesting information about water quality. This is a big-time investment. Ask me in 10 years if it is still working as hoped. According to H20 2Go, it should work great for many years.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Conrad T.
08/2012
5.0
water softeners
+ -1 more
I am updating my review from the initial review dated a few weeks ago. My initial experience was horrible dealing with the sales people who came to our home to give us an estimate. After the initial bad experience, Sid O'Brien called both my wife and I to go over the bad experience. He offered for us to come into his showroom and go over the products again. I was so impressed with the service and his willing to spend the time with us to make us happy that we decided to go ahead and make the purchase. The product was installed this morning and works exactly as described. This is definitely the kind of business people should be doing business with if the management is willing to step up to the plate and take care of business. My experience overall was great and glad we made the effort to come to the store to resolve the issues. Would recommend and use again. Thank you Sid for being so honest and the great deal on the water softner!
Description of Work: Installed water softner and reverse osmosis for my brand new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from H2O TO GO
.
MIKE & LUCY B.
06/2012
5.0
water softeners
+ -1 more
I called H20 TO GO from a recommendation. The sales agent, Dave Marks, came to explain the the water purification systems. From a menu of products I chose the ones that would work for me. The contract was signed about 9:30 am and the installed arrived about 12:30 pm to install the items. Everything went well.
Description of Work: Replaced water softener - added water purification - changed reverse osmosis to 5 stage water purifer. The following day I noticed the water was cloudy. Called H20 TO GO. They sent a tech and he changed two filters on RO and started a new regeneration cycle on the water softener. Problem solved.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,395
Michael E.
05/2012
5.0
water softeners
+ -1 more
Jonathan Batz is a star at H2O to Go. He came to the house, assessed the needs, gave us the options and improved the cost for an easy "yes" the installation was impeccable and the results were better than promised. What more could you ask for? the follow up was there and I cold recommend them anytime to anyone.
Description of Work: assessment of needs for water conditioning, installation of a water conditioning and osmosis drinking water system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jackie J.
03/2012
5.0
plumbing
+ -1 more
I was very pleased with him. The you and young man did very good work. We saw a small leak at the bottom of the unit and he fixed it. The unit had not been serviced in five years and he did a great job.
Description of Work: H20 TO GO serviced our new unit in our house we bought.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
cecilia L.
04/2011
5.0
water softeners
+ -1 more
It went great. We have used them before. He was very friendly and very knowledgeable. He explained how the technology has changed over the eight years when we had seen him last. We ended up going with the system he suggested. The system was very expensive.
Description of Work: We used H20 To Go for water softener last Monday.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Donna R.
02/2011
5.0
water softeners
+ -1 more
H20 to go was great, very knowledgeable, and prompt they even came the next day. i would definitely recommend them to anyone. i was very pleased with the whole experience.
Description of Work: H20 to go installed a water softener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Judy G.
03/2010
5.0
water softeners
+ -1 more
They responded quickly with an estimate. I was prepared to purchase a single canister filter, then they called back to say they could give us a better deal on an RO system that had been installed in another home for 2 or 3 days. The installation was prompt and professional. They are very easy to deal with.
Description of Work: Installed reverse osmosis system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$499
ROBERT P L.
01/2008
5.0
water softeners
+ -1 more
Called company and set appointment for two days' time. Rep. arrived with demo kit and entertained us with various tests and comparisons between hard and soft water. Went through, in detail, various options available to us, and didn't push for one system over any other. We made our selection, paid up, and their service guy was out that afternoon to begin installation. As we had a tricky water line position, he had to finish up the next morning. The entire install took about 4 hours, and was nicely done; he even added a hose bib near the driveway.
Description of Work: Installed water softening system for house as well as reverse osmosis system at kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
CARL S.
05/2007
5.0
water softeners
+ -1 more
H20 To Go did a wonderful job on our water softening system. I have no problems with it now. I am very grateful for their courtesy and for answering all of my questions. They had clear method for making everything plain to see and understand.
Description of Work: H20 To Go repaired my water softener system by adjusting it as it was not working right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Victor D.
05/2007
5.0
water softeners
+ -1 more
I can't say enough about the quality of water in our home now. It is wonderful to take a soothing shower, the cloths come out of the dryer static free, and the water tastes so much better. Our decision to install a whole house water softener was the right decision. H2O answered all our questions and their men were professional. They charge me a price of $30 a month including salt for their containing services.
Description of Work: H2O to Go installed a water softener in our 4 bedroom, 2 bath home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STEVEN D.
04/2007
5.0
water softeners
+ -1 more
Theory was very friendly when they came out. I would highly recommend this company to anyone. They finished the job fast and the work was done well. All of our questions were answered as well.
Description of Work: The old water softener that we had was not working properly and needed to be replaced by this company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening
FAQ
H2O TO GO is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
H2O TO GO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, H2O TO GO offers free project estimates.
No, H2O TO GO does not offer eco-friendly accreditations.
No, H2O TO GO does not offer a senior discount.
Yes, H2O TO GO offers emergency services.
Yes, H2O TO GO offers warranties.
H2O TO GO offers the following services: Sales, repairs and installations of water conditioners and reverse osmosis systems, filters, salt & potassium deliveries.