We called twice and the receptionist told us both times that the owner was out but would call us back. He never did. We called one more time with no answer. So no work was completed A very unprofessional organization that I will never use in the future
Description of Work: Nothing as he never returned our calls
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Carol W.
02/2013
5.0
septic tank
+ -1 more
ainies
Description of Work: Our drains were draining very slowly, and because we had not cleaned the septic tank for many years, we thought that this was the problem. We searched Angie's list and our local yellow pages. We found three companies. H20 was the only company to return our call. They was unable to service the septic tank immediately, but offered us a suggestion. Have the lines cleaned leading to the tank. The next morning Roto-Rooter cleaned the lines, showed us a strange elbow (via camera), removed the blockage and for $125.00, we were able to welcome our holiday guests.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Joel J.
12/2012
5.0
septic tank
+ -1 more
unknown
Description of Work: "These guys are top notch! I had several septic companies tell me all kinds of things from moderately expensive to very expensive. These guys come highly recommended. They told me what I needed - which was nothing at all because there was no problems with my septic. They even gave me the name of another septic company that I could inquire and he told me the same thing. These folks should be on your list if you have any questions about your septic system. I highly recommend them."
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris F.
07/2012
4.0
septic tank
+ -1 more
We made an appointment for two days from the time I called. They said they would be here at 10:00. At 10:30 I called to find out where they were. They showed up at 11:00 to uncover my septic tank lid. It turns out I had a cap on there and it only took about five minutes for them to uncover the lid; but they did charge me $270 to do that. I ended up having to put the dirt back over the cover once everything was done. Then they said they would be back to pump out my septic system. They came at about 1:00 and said that they needed a bigger truck so they went and got a bigger truck and finished everything fairly quickly after that. The company was good; they did charge me extra for the digging out even though it only took five minutes to do that. But they did what they said they would do after that; apart from being late. I had a meeting to go to so I had to be gone and made arrangements for someone to be at the house while they were there. Other than that they were professional.
Description of Work: I used H2O Environmental to pump out my septic system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Mary Jean L.
01/2012
5.0
drain cleaning
+ -1 more
From the time I made the first call to them from your list, my experience was superior. They were pleasant and knowledgeable on the telephone and their cost was exactly as quoted.
Description of Work: 1,000 gallon septic tank pumped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mathew S.
06/2011
5.0
They were very professional. They fixed what needed to be fixed.
Description of Work: H2O Environmental did mold testing and remediation for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Maret T.
03/2011
5.0
septic tank
+ -1 more
very efficent - started work even earlier in the day than expected. They were a day late however, because of an accident that one of their trucks had the day before, but they were very apologetic about it. The next day service was excellent.The price was exactly what was quoted, and the problem was completly fixed.
Description of Work: pumped out the septic tank (1200 gal)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$375
Jeff S.
12/2009
5.0
septic tank
+ -1 more
No problems. They showed up when they said they would, did the job neatly, and price was exactly what they told me. Plus, they offered a small cash discount.
Description of Work: Called H2O out to pump my septic tank. My septic tank is buried and doesn't have an exposed access lid, so I explained they would need to dig it up, but that I knew the general location of the tank. They asked some questions about the size of my tank (I didn't know), number of bedrooms, etc. They explained how it all worked, they would bring out a mini-excavator and dig up my yard for $125/hr, two hour minimum. They offered to locate the tank using something they flush down the toilet, but I already knew the general location of the tank. They also offered to install a riser which would allow my septic tank to be accessed without having to dig up the yard. They did come out, dig up the yard (did as neat a job as could be done), and found the tank and pumped it, all in the amount of time they explained (took about 1.5 hrs start to finish). My septic tank is in the front yard and very easily accessible, so I don't know if it would take longer if it was less accessible. After they pumped the tank they did a surprisingly good job of putting the dirt back and making it look pretty close to how it did before (it was just dirt though, no landscaping over the septic tank). They did offer to install the risers, but they were pretty expensive (around $1,000 total) and would have put two large manhole covers in my yard since my septic tank has two access ports. Also, each manhole cover was around 36" in diameter. I chose not to install the risers due to the price and aesthetics.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from H2O Environmental
Thank you for your Angie's List Review. It is our first experience with Angie's list and I'm proud that our septic team lived up to your expectations. I will pass along your suggestion that we discuss price on the riser option with customers before showing up on a job site. Thanks again, Anthony Pope Controller H2O Environmental, Inc.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Drain Cleaning,
Mold Testing & Remediation,
Sewer Cleaning
FAQ
H2O Environmental is currently rated 4.7 overall out of 5.
No, H2O Environmental does not offer free project estimates.
No, H2O Environmental does not offer eco-friendly accreditations.
No, H2O Environmental does not offer a senior discount.
Yes, H2O Environmental offers emergency services.
Yes, H2O Environmental offers warranties.
H2O Environmental offers the following services: Spill response & hazmat removal, remediation and excavation, waste management, industrial cleaning, training & regulatory compliance.