Goettl Air Conditioning & Plumbing

DO NOT USE THEM! I repeat...DO NOT USE THEM! Our Ac downstairs was not cooling properly but still running . Called them...came out and fixed. Had to wait a week for a part. Whatever. They over charged us by $2000! How do I know...same thing happened to upstairs unit today. Called Black mountain air and only charged us $300+. Tech said goettl does unnecessary work and charges out the ass! I am sure goettl has some excuse like how it was all necessary and competition wants to bring them down blah blah. They know full well how they are ripping people off! I will write a negative review every day about those crooks till I get my money back from them. So basically that will not happen so bad reviews it is!

Daniel Stewart came out to install sensors on my heater and ac unit and my water heater! He was very professional and showed me what he was installing and explained everything that I needed to know so I understood everything! Also very friendly and helpful!! A very good technician!!

Commendation: Robert Burrer I would like to commend Robert for his outstanding service call. He arrived on time, introduced himself, and immediately began to inspect our water heater system. Whenever he was working, he would always ensure to be protective of our personal property. He was very professional, courteous, and had a nice humorous attitude. He accepted my request to observe his inspection - for me to learn. I was impressed with his attention to detail, whenever he performed a task. As he began assessing a task, without delaying his task, he patiently explained specifically what he was inspecting. Pleased to note, he discovered and demonstrated how to clean a clogged faucet strainer. Upon completion of the inspections, he volunteered to explain additional services which would greatly help our homeâ s plumbing system. Without any high-pressure sales pitch, he demonstrated the benefits of adding water filtration systems. I commend Robert for his service; and, I would gladly request he service our home, again. Dave Sanchez Lt Col, USAF Ret.

Antoine Coleman from Goettl did an outstanding job in servicing our two Lennox air conditioners yesterday. He changed all of the interior filters, checked the attic, cleaned both air conditioners, and replaced the capacitor in one unit. Additionally, Antoine installed sensors throughout our home to prevent any potential leaks. He was thorough and explained his work, showing all before and after photos of the repairs. He cleaned up all work areas as well. Thanks, Antonine - great job!

Antoine Coleman from Goettl did an outstanding job in servicing our two Lennox air conditioners yesterday. He changed all of the interior filters, checked the attic, cleaned both air conditioners, and replaced the capacitor in one unit. Additionally, Antoine installed sensors throughout our home to prevent any potential leaks. He was thorough and explained his work, showing all before and after photos of the repairs. He cleaned up all work areas as well. Thanks, Antonine - great job!

Andrew with GOETTL was very friendly while he helped me with a blocked line. He also used the camera to check my outside sewer lines, and removed a hair clog from my tub. If I had known how easy and stress-free this process was going to be, I would have called sooner. Iâ m thrilled with the results.

Kevin Schroeder was amazing. He showed me pictures of the unit. He was very kind and knowledgable about what he was explaining to me. I have 2 pits and he was very calm around them talking and petting them while he was here. Very pleased with his service today.

Kevin Schroeder was amazing. He showed me pictures of the unit. He was very kind and knowledgable about what he was explaining to me. I have 2 pits and he was very calm around them talking and petting them while he was here. Very pleased with his service today.

Armando the tech came out and diagnosed the problem...our 26 year old AC system had died....he showed us the reasons why, was patient with us and explained our options. We needed a whole new unit. Armando arranged the financing and set up the delivery of the new system the next day. Install crew showed up on time. Tina, Bob and Angelica were courteous professional and got right to work. It was a big job but they completed it in about 6 hours. They did several things outside the scope of the job that were needed...always explained why.... Overall a fantastic experience. This company excells at customer service. The install crew came in to say goodbye to my wife! Just outstanding work Highly recommend them

Armando the tech came out and diagnosed the problem...our 26 year old AC system had died....he showed us the reasons why, was patient with us and explained our options. We needed a whole new unit. Armando arranged the financing and set up the delivery of the new system the next day. Install crew showed up on time. Tina, Bob and Angelica were courteous professional and got right to work. It was a big job but they completed it in about 6 hours. They did several things outside the scope of the job that were needed...always explained why.... Overall a fantastic experience. This company excells at customer service. The install crew came in to say goodbye to my wife! Just outstanding work Highly recommend them

We had a problem with the heating in our home. They told us we needed a major repair that would cost over $5000.00. I called someone else for a second opinion. They fixed the problem for $75.00. I do not rust Goettl for an honest appraisal for repairs.

Was a little late to the appointed time but they called to let us know so it was all good. Went to work immediately and found the cause of the leak and fixed it.

The teams that were sent out were very professional and were always followed with a visit from their supervisor. I had a main water line replaced and from start to finish was 3 days. If you look at my front yard, you cannot tell I ha any work done. Very good and reliable company.

They have a great history and should be given the opportunity to quote a project

Fast response; knowledgeable technician&very nice.

The repair went well but I wasn?t too impressed with the sales pitch

Did a great job

Hired to Install and maintain Hot Water Heater. Provided prompt information and came ahead of scheduled and completed the Installation, and while there, performed a maintenance of my inside plumbing to see if there were any problems! Definitely would recommend this Company, their pricing for service is very comparative to other Plumbing type companies.

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I ask for a inspection and got a plumber providing me estimates of suggested repairs, Not was I really ask for.

Jaime was very professional and did an excellent job. Keep in communication when he would be here and replaced both toilets.

professionals, courteous, on time .

Not cheap but good work.

Keep the repair parts.

The camera did not have locating ability other than length or line and estimated depth.