Geek Squad - Best Buy

Called Home Advisors to get a 48" range hood installed and was handed off to Best Buys Geek Squad. Told they would be here on Monday. Later they rescheduled to Wednesday, so I took the day off to assist with the install. On Wednesday, Marty called to say he was on the way and I said, the operator said you would be sending two guys and he said no, it was only one. I told him it was a large, heavy range hood and would take at least two guys. He said, okay I have two guys and we are on the way. He then called back and asked where I had purchased the range hood and I told him - and he said they only install items purchased from Best Buys, Good Bye. Contacted Home Advisors again to find another installer, specifically requesting not to be sent to Geek Squad. Again I was sent to Geek Squad. The guy receiving my call assured me the installer was wrong and Geek Squad will do the install, put me in the endless phone loop and once again the installers said they do not install items not purchased at Best Buys unless you have a special tech support package. Put me in another endless phone loop to get my payment back and after ten minutes the recorded voice asked me what I was holding for and hung up. I then called Angies List to find an installer and Angies List directed me to the same freakin' Geek Squad. Do not deal with them. They are totally confused and will waste your life, Angies List must quit referring people to them, they will not install unless you bought it from Best Buys or have a Super Tech Support package.

It was like $80 for them to come out and they brought the televisions with them. They came with a year warranty. They were on time.