They refused to fix my garage door correctly and left us to wire in the new sensors for the garage door to work with the opener. They put in a door spring that was too small for my two car garage door which would burn out the motor of my opener. They refused to wire in new sensors, they wanted us the handicapped senior citizens to do it. When trying to get them to come back to fix it correctly after having another company come and fix the wiring and sensors, for them to put in the correct sized door spring all we got was a lot of arguments and accomplished nothing. They also said they take credit cards, but when the tech came he wanted cash because it was Friday and their system was down. I should have sent them packing,but we all learn. They also go by another name Honest Garage Door Repair with the same telephone number.
Description of Work: Did not fix my broken garage door. Put in a door spring that was too small for my two car garage door.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$460
ANTOINETTE G.
05/2006
4.0
garage doors
+ -1 more
Another fine job by another fine company. The installation went great. I have not had any problems with the opener since they installed it. The man who did the work did a very good job. He was very polite and very professional. He explained exactly how the opener worked and he also told me that if the opener would happen to malfunction to call him personally. I thought that was very nice of him. The pricing wasn't very cheap; it was a little high.
Description of Work: Garage Door Doctors had come out and installed a garage door opener.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
05/2006
1.0
garage doors
+ -1 more
Garage Door Doctors was late getting to my home and I had to wait for them. The man was not prepared for the job at all. He told me the motor was shot and I knew better. I was not happy with anything they did. I paid him for his time and was glad to see him go.
Description of Work: They came out and took apart my garage door opener. They told me it was no good and I would need a new one.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$25
05/2006
5.0
garage doors
+ -1 more
I am pleased with the service. I called about the problem thinking that I was going to have to replace the entire door. Well, the guy I spoke with was very nice. I explained to him that this was my entry way to the house and I needed it fixed as soon as possible. He actually came out himself that same day and fixed it. He patched it up for me and it is fine now. The pricing was rather low. I was just glad that I did not have to replace the entire door. If I would have called somebody else, they might not have been so nice; they may have gotten an entire door replacement out of me.
Description of Work: Garage Door had to come to my home and repair my garage door. I had backed into the door and really messed it up.
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Service Categories
Garage Doors,
Doors
FAQ
GARAGE DOOR DOCTORS is currently rated 3.2 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
GARAGE DOOR DOCTORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, GARAGE DOOR DOCTORS offers free project estimates.
No, GARAGE DOOR DOCTORS does not offer eco-friendly accreditations.
No, GARAGE DOOR DOCTORS does not offer a senior discount.
No, GARAGE DOOR DOCTORS does not offer emergency services.
Yes, GARAGE DOOR DOCTORS offers warranties.
GARAGE DOOR DOCTORS offers the following services: RESIDENTIAL GARAGE DOORS SERVICE REPAIR AND INSTALLATION.