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First Choice Appliance Repair LLC

Appliance Repair, Appliance Repair - Small

About us

A trusted appliance repair service with experience with all major brands. A customer oriented service with up to date schooling and education on appliance. We have a 1 year part warranty and a 90 day labor warranty.

Business highlights

6 years of trusted experience

Services we offer

We work on all major brands of appliance like Admiral, Electrolux, Amana, and more. For high end appliances we work on Bosch, Viking, and Sub-zero, along with a few others. We do installs and repairs. We also work with most home owner's insurances as well.

Services we don't offer

we do not deliver or haul away.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.739 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 39 reviews

Aaron M.
04/2021
5.0
appliance repair, small appliance repair
  + 0 more
James and his team are highly recommend. They're amazing and have always done great work for our clients and our family. Thanks James!!
Description of Work: Fix Samsung Refrigerator and other unit move.
Rating CategoryRating out of 5
Yes, I recommend this pro

joyce W.
03/2021
5.0
appliance repair
  + -1 more
All I can say because unlike some I don't enjoy negative comments or people so I will take the high road. Sign for all the services given and keep good records. .
Description of Work: I used this company for my property and the service was good but their accounting dept did not meet the needs of the customer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$503.43

Sharon M.
12/2020
5.0
appliance repair
  + -1 more
Professional and honest estimate from Ernie. They completed the job on a timely manner after ordering the part. Completely satisfied!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

James G.
11/2020
5.0
appliance repair
  + -1 more
There was a bit of delay but eventually it was done correctly. They were honest about what was going on.
Description of Work: Fixing a dishwasher leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$273

Beth J.
09/2020
5.0
appliance refinishing
  + -1 more
Ernie replaced a part and fridge was fine for a week and then stopped working for 10 minutes just the other day. Problem may not be corrected yet but it is working today.
Description of Work: Fridge stopped working and then started up again

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Susan D.
09/2020
5.0
appliance repair
  + -1 more
He was very detailed I. His explanation and what our options were.
Description of Work: Needed refrigerator checked out as it was running hot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from First Choice Appliance Repair LLC
Thank you for taking time to give us a review! We’re glad you were satisfied with the service provided.

Theresa M.
08/2020
5.0
appliance repair
  + -1 more
Ernie did an excellent job. Very knowledgeable, thorough and quick.
Description of Work: Dishwasher Troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melissa B.
07/2020
5.0
appliance repair, appliance refinishing
  + 0 more
Very professional, came out right away, they immediately knew what was wrong, ordered the parts and came back the next day to repair. Office staff and technicians are knowledgeable, professional and very helpful. Refrigerator is working perfectly again. I highly recommend this company, and will call them for any future large appliance repairs.
Description of Work: Thermostat in Refrigerator needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

M W.
07/2020
5.0
appliance repair
  + -1 more
Excellently. James is a wonderful person and when I experienced a little more trouble he immediately returned with his co-worker Ernie (I hope that's his name, I'm hopeless with names) and they quickly got it straightened out. I can get nervous in social situations and they were both very friendly and calming. James even showed me how to properly load and use our washer. So we won't break it again....that's integrity. Best referral ever.
Description of Work: Repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jim C.
07/2020
5.0
appliance repair
  + -1 more
Overall the process to replace the compressor went well. Technician was knowledgeable and arrived on time ( both calls).
Description of Work: Refrigerator stopped working correctly. Technician determined that the compressor had to be replaced.
Rating CategoryRating out of 5
Yes, I recommend this pro

c C.
07/2020
5.0
small appliance repair
  + -1 more
great, they came right out and knew what the problem was and fixed it.
Description of Work: water pipe on washing machine replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah M.
06/2020
5.0
appliance repair, appliance refinishing
  + 0 more
Well. He gave me the estimate and had to order parts, Received a call when parts arrived and James came out the next day to install. James was informative and professions and had mask, gloves and booties. I would use him again.
Description of Work: new pump/harness and seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew K.
05/2020
5.0
appliance repair, appliance refinishing
  + 0 more
Excellent. I was quoted an initial service fee over the phone. Upon arrival, the service technician took one look at the wine cooler and said it was not worth repairing, much less examining. No charge. He then diagnosed the problem with my built-in refrigerator, identified the problem, ordered the parts and completed the work the next day. After thirty years of living in Las Vegas I have finally found an appliance repairman who I can trust, who is extremely knowledgeable and charges very fair prices.
Description of Work: Repair lighting in refrigerator; examine cooling system in a wine cooler, troubleshoot a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Misty B.
05/2020
5.0
appliance repair
  + -1 more
The company called me right away, scheduled an appointment for the very next day. James came out to the house to look at our clothes dryer. He was very friendly and professional. He knew right away what needed to be fixed. Even had the part on his truck. He charged us a very fair price. And even recommended somebody to help us with maintenance of our dryer vent. Everything took about half an hour, and now our dryer works perfectly. We will be using them again.
Description of Work: Clothes Dryer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Choice Appliance Repair LLC
Thank you for your review [Member Name Removed], we appreciate your business. Please give us a call for any other appliance repair needs!

Lorna W.
05/2020
5.0
appliance repair
  + -1 more
Quick response and once the parts had arrived they scheduled within two days. Overall turn around from initial visit to installing the new parts was one week. Very happy with service.
Description of Work: New mother board and rods for our 2012 Kenmore top load washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Choice Appliance Repair LLC
Thank you for the review. If you have any issues with anything else please feel free to call us. We would be happy to help

Kristine D.
05/2020
5.0
appliance repair
  + -1 more
Excellent. Very professional and reasonably priced.
Description of Work: repair of clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from First Choice Appliance Repair LLC
Thank you for the review. If you have any issues with anything else please feel free to call us. We would be happy to help

James V.
04/2020
5.0
appliance repair
  + -1 more
Well. The repairman James came out to my house at the appointed time and quickly diagnosed the problem. He ordered the part from their warehouse. He explained to me how to operate my refrigerator until the part came in. When the part came in, he came back that afternoon and replaced. He went over the settings on the refrigerator and how to maintain the refrigerator.
Description of Work: Circuit board and fan went out on my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from First Choice Appliance Repair LLC
Thank you for the review. If you have any issues with anything else please feel free to call us. We would be happy to help.

Aaron B.
04/2020
5.0
appliance repair
  + -1 more
I had actually called a few other places prior to contacting First Choice. One told me they would check their availability and call me back, but never did. I left messages for others, one called back the day after First Choice fixed everything. Not only did they reply to my request quickly they were able to get the part needed and repair it that night. I couldn't be happier with their service.
Description of Work: Clothes Washer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Response from First Choice Appliance Repair LLC
Thank you for the review. If you have any more issues with any other appliance please feel free to call us again.

Pamela C.
04/2020
5.0
appliance repair, small appliance repair
  + 0 more
Excellent service, very punctual, very informed. Service person knew his job. Very polite and helpful with my questions. Clean and tidy. Thank you Angie.
Description of Work: Repair to washer and oven

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim J.
04/2020
2.0
appliance repair
  + -1 more
I was very pleased when the Owner of First Choice Appliance Repair called me back to set a $45 house-call to tell us what was required. What happened next is what continues to bother me. Owner said repair would cost me $285.00 which didn't negatively impact me until Owner simply plugged a simple wire back where it has fallen out during the freezer move. He stalled and B.S. with us for some time but the work took him about 30 seconds. This job should've been $100 MAX. Owner would not accept credit card and wanted cash which I did not have so my wife wrote a check which he had made payable to himself versus his company. VERY SHADY OPERATION and I would make sure you get several quotes as this company WILL RIP YOU OFF. I will copy and paste this review to YELP, Google and wherever else I can so people will be aware of this kind of ripoff.
Description of Work: Freezer would not start

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$285

Response from First Choice Appliance Repair LLC
hello sir can you please provide me the invoice number of this work order and the technician that was at your home?

John B.
03/2020
5.0
appliance repair
  + -1 more
Fast friendly service, price was very reasonable.
Description of Work: Washing machine drain was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

clayton L.
02/2020
5.0
appliance repair
  + -1 more
Everything was perfect and pricing was very fair.
Description of Work: Clothes drywe repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Armah R.
01/2020
2.0
appliance repair
  + -1 more
This repair tech didn't only Not repair my dishwasher after paying him $265, he did damage the hot water flow to my kitchen sink faucet when he turned the water flow off to do repairs on the dishwasher! this work was done the second week of Nov 2019 and to date 01-24-2020 I haven't had any hot water in my kitchen faucet nor has my dishwasher worked properly! I've made several attempts to have James fix the problems to no avail! James offered to refund me so I can get another tech to the job right and after weeks of waiting for the refund that never came, he's now telling me that we're done he's not fixing the damage done at my home! This is an unreliable and unprofessional worker and should not be recommended!
Description of Work: Samsung dishwasher repair

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$265

Krystal A.
01/2020
5.0
appliance repair
  + -1 more
James is friendly and professional. Price of service extremely reasonable. Highly recommended
Description of Work: Dryer did not heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda L.
11/2019
5.0
appliance repair
  + -1 more
James saved the day! I was in a panic this morning when my washer started leaking from the bottom, especially knowing that I really needed to use it today and this weekend. I called James and he was at our house within an hour. He is friendly, efficient, knowledgable and reasonably priced. We're back up and running now and it's literally less than 3 hours since we first noticed the problem! I am so grateful for his work today. We will definitely be calling him next time something comes up. Thank you James!
Description of Work: Leaking Washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from First Choice Appliance Repair LLC
Thanks for your review
    • 1(current)
    • 2

Contact information

2664 Good Fellows St, Las Vegas, NV 89135


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

First Choice Appliance Repair LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

First Choice Appliance Repair LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, First Choice Appliance Repair LLC does not offer free project estimates.
No, First Choice Appliance Repair LLC does not offer eco-friendly accreditations.
Yes, First Choice Appliance Repair LLC offers a 10% senior discount.
No, First Choice Appliance Repair LLC does not offer emergency services.
No, First Choice Appliance Repair LLC does not offer warranties.
First Choice Appliance Repair LLC offers the following services: We work on all major brands of appliance like Admiral, Electrolux, Amana, and more. For high end appliances we work on Bosch, Viking, and Sub-zero, along with a few others. We do installs and repairs. We also work with most home owner's insurances as well.
we do not deliver or haul away.

Contact information

2664 Good Fellows St, Las Vegas, NV 89135


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed