Jeff did not show up on the appointed day and time. He didn't call to tell me he wouldn't be coming. Calls to his business phone and cell went unanswered. I left messages on both and I have yet to hear back from him.
Description of Work: No service performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
SHARON S.
10/2006
5.0
carpet cleaners
+ -1 more
I had previously used Jeff's company for carpet cleaning, and I called for a recommendation about who could work on the water damage. Jeff told me that was a service that they perform and was at my house the next morning (within 10 hours). He came by three times total. The first time to set everything up, the second time he noticed part of the carpet wasn't as dry and moved my bookcases for me, the third time to pick up his fans, tack down the carpet, and treat the carpet. He was punctual, accessible, polite, and did excellent work. The price was outstanding and included all the fans.
Description of Work: I had a toilet leak in an upstairs bathroom. The carpet in the other part of the bathroom had puddles of water. Jeff came in and pulled off the baseboard near the toilet, placed a fan in there, pulled an edge of the carpet and ran a fan under that portion, left the fans for four days, and finally treated the carpet with an anti-fungal and antibiotic. I had no padding damage and the carpet was retacked down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
05/2006
3.0
upholstery cleaning
+ -1 more
Fibermaster did an excellent job on our chairs when they were here. The problem we had was when we called them a second time and set up an appointment; they didn't show up and they didn't call or anything. They lost our business due to that. I wasn't sure on the price they charged.
Description of Work: They cleaned a couple of chairs for me.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
FIBERMASTER is currently rated 3.7 overall out of 5.
No, FIBERMASTER does not offer free project estimates.
No, FIBERMASTER does not offer eco-friendly accreditations.
No, FIBERMASTER does not offer a senior discount.
No, FIBERMASTER does not offer emergency services.