Express Home Services

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Express Home Services is your best bet for all of your cooling, heating, plumbing, and electrical needs! Express Home Services has been offering our clients the best service in the industry since 2000! NSCB Licenses #88207, 88296, 89119 and MHD License #0430.

Business highlights

24 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Heating, Air Conditioning, Plumbing, Electrical, and Duct Cleaning Services.

Services we don't offer

Swamp coolers

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.71,041 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 251-1041 of 1041 reviews

Charlene S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service was professional, reasonable and Adam was efficient and very professional. I'd ask for him next time.
Description of Work: Replaced a part on my AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Express Home Services
We may be biased, but we think Adam is awesome! Thank you for your kind feedback! We are glad you had a pleasant appointment.

Larry H.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Technicain was on time,plesant and professional.
Description of Work: Did the spring maintanance of my A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
We glad you received what we strive to deliver! Thank you for your review!

Michael P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I had called Aire Serv out to due annual maintenance on my units and they schedule me for Thursday (today is Tuesday). I was happy that they were able to get service schedule so quickly as I sure they are extremely busy with 110 degree temperatures today. I then left the house for a couple of hours and noticed that one of the two a/c units was not working as was the bigger unit that cooled the majority of the house. On top of that I had multiple guest visiting from overseas that were not accustom to the heat. So I called the company and requested an after hours emergency service as it was after hours. The answering service was easy to deal with and told me I would receive a call within 20 minutes. I received a call back in about 5 minutes and was able to get the unit fixed within a couple of hours. Rubin was the tech that repair my a/c and was professional, knowledgeable, courtesy and most importantly honest. He repaired the unit in about 30 minutes and air was working great. I also bought the service contracts on both units as it was a great deal as they were coming out again on Thursday for maintenance. This will be the only company that I use in the future and will recommend them to family and friends. Extremely happy customer.
Description of Work: Replace condenser unit and then found issue with fuses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Response from Express Home Services
WOW! Thank you so much such a detailed review! We couldn't be happier that you were so pleased with your experience! It is what we work towards everyday, 100% client satisfaction!

jane P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mark came out and explained what was wrong and then corrected it. Very happy with the service provided.
Description of Work: Repaired AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Very happy? We love it! Thank you for your review!

cheryl W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Just as the 100+ degrees hit, the AC stopped putting out cold air. They were able to come out the next morning. We were concerned that our 15 year old units might have seen the end of life, but, were told one was low on freon and needed recharging. It took a good amount, but it is working perfectly again. They did not bash our units, or try to upsell us on new ones, which makes me confident that when we are ready, they will be the first call. I get tired of the upsell, and appreciated the quick response and friendly service... on time and called ahead as promised.
Description of Work: Recharged our AC, changed filters, and serviced both units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Express Home Services
Wow! Thank you for such a thorough review! We appreciate the opportunity to serve you!

Ronald D.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
Not used, but good to work with on explaining what was needed, etc.
Description of Work: Advised us we needed a bigger unit than the one in the ad, since our unit is working fine, we are going to wait.We are asking for a refund since no work was done and we cannot use the one in the ad.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,399

Response from Express Home Services
We are sorry it didn't work out! If we can help in the future please don't hesitate to contact us!

PEGGY P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Work was efficiently completed as agreed upon.
Description of Work: Installed a Goodman GSX13036 3-Ton 13 SEER High-Efficiency Air Conditioner as per offer on “Angie's Big Deal” for $2,399 + $500 for coil needed for the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,899

Response from Express Home Services
We are glad things went smoothly! Thank your providing us with feedback!

KATHLEEN M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
My contract with Aire Serv includes 2 yearly visits: Furnace in the fall & air conditioner in the spring. The tech that did the air conditioner in May was exceptionally professional, thorough and helpful. The tech last fall who checked the furnace "may" have been just as thorough, but he did not share with me what he had done or shared any written results. My furnace worked fine all winter, but I would have been more comfortable with a copy of his results.
Description of Work: Did complete maintenance check of my air conditioning system & gave me a copy of the written results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Express Home Services
Thank you for your vote of confidence! We love our clients!

Shelly C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
We called Aire Serv at night on a weekend and a tech was there within an hour to evaluate. By 3pm the next day we had ac again! Yes, it was expensive, but we shopped others and our price was in line. They were fast, courteous, professional, and we're very satisfied.
Description of Work: Our AC went out on the first 100* day of the year and 8pm. We called Aire Serv and a tech was there within an hour to evaluate. Unfortunately he needed parts he couldn't get until the next day, but by 3pm the next day we had ac again! Yes, it was expensive, but we shopped others and our price was in line. Considering the speed of service and the warranty, we are very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Express Home Services
We are sorry your air quit, but are sure glad you found us and we could be your heroes! Thank you for providing us with feedback and allowing us to serve your family!

James S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Could not have gone any better. I am highly recommending this company, especially Chris, the mechanic.
Description of Work: Checked out a 8 year old AC system. Found a control board that need replacing. Replaced the board at no charge, Labor and material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Parts and labor warranties are wonderful things! We are tickled that you were so pleased! Thank you!

Lawrence W.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
The work & transaction were completed long-distance; I did not see the problems or hear the complete story, although I did talk to the onsite tech who explained (in detail) the problem(s) and the proposed resolutions. In our conversation he mentioned that had my staff working in the house, started the air conditioner, there would have been thousands of dollars of damage to the air condition system. Fortunately no one tampered with it. And Pro Serv could drain the lines, recondition them, and refill them with refrigerant, along with the other cleaning and tuneup tasks. While 995 is less by half of thousands of dollars of repairs, it remains a goodly sum for any home repair. Overall, I would rate them courteous, competent, and very professional. And I would recommend them to others needing HVAC work.
Description of Work: Aire Serv reviewed, cleaned, conditioned my HVAC system that had been OFF for a long time. Luckily they discovered a major defect that had we turned the system ON, would have cost us thousands of $ due to blowing our A/C compressor. They remedied the problem(s) without any delay but with unforeseen expense. Yet I have only their word on this latent problem being resolved, but recent testing shows the system works perfectly now.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$995

Response from Express Home Services
Thank you for such a kind and thorough review! We appreciate you taking your time to do so and for choosing Aire Serv!

Margie R.
05/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Great service! We hadn't had service done on our HVAC unit in ~10 years. They found 2 parts that were questionable and could have been let go for another year but when it's 115, who wants to find out so we had them changed out. Adam explained why they were questionable and showed me the spec's and meter readings to confirm it was a good decision to have them replaced. The cost of the parts replacement will likely be gained back on reduced power bills during peak summer heat. Good job!
Description of Work: Air conditioning preventive maintenance check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Express Home Services
Thank you for your business! We love our clients and are so happy that you are now one!

Helen S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman was courteous, punctual and clearly knowledgeable. Provided options for items needing attention and avoided the usual "over-selling" and "scare" tactics becoming the norm with many other Providers on the site. Will use again and comfortable referring to friends.
Description of Work: Service Heating and Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Express Home Services
This may be our favorite review! We love when clients understand the difference between becoming educated and pushing product. Our goal is to have educated clients that we can help do what is in their best interest! Thank you for such an amazing review!

MARY A.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Aire Serv's, Alyssia, cold-called me asking if I wanted to take advantage of a $49 special they were offering. I mentioned I was an Angie's List member and they said I could have their current Groupon price of $29, so I scheduled an appointment. We arrived at a mutually acceptable date and time with service to be performed by Ruben between 10:00 AM to noon on May 6, 2015. Ruben called and left a message 15 minutes before his arrival. He was very courteous and helpful explaining what he would do and how he would access my HVAC unit from the front yard. He arrived in a vehicle marked Aire Serv and wearing a uniform with that logo. He thoroughly explained the work and evaluation of my A/C, patiently answered my questions and made suggestions for efficient use of electricity. He processed my charge payment, got approval and emailed a receipt. He also gave me the service assessment information with specifics on how my unit is operating as a reference.
Description of Work: A/C system maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Express Home Services
We couldn't be any happier with a review like this! We are so happy that from start to finish things went the way they should!

Christine S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
This was a refreshingly good experience. But some background first. The system was installed by Service First Energy Solutions three years ago in the spring. By the next spring each year since then, the upstairs unit had leaked most of its coolant. The Service First people were nice, but they tried and couldn't find the leak. The second year they tried injecting a sealant for $80.00 but that didn't work. So this year, I checked Angie's list and called AireServ instead. When I made the appointment, I explained the situation and the women said they would send Adam, who was good at finding leaks. She was right. He had experience with these types of units and where they fail. He found the leaks quite quickly. He called someone who looked up the units and confirmed that both parts and labor were still under warranty. The leak in the upstairs unit was in the outdoor coils, which were under warranty. He could have patched it, but then we would have to pay for the coolant (about $500). So we both agreed that we could wait for the part to come in and then everything would be covered by warranty. The leak in the downstairs unit was in the valve they use to add coolant. He replaced the valve right then and refilled the unit with coolant all under warranty. Not only was Adam very knowledgeable, but also very informative and very nice. I highly recommend Adam.
Description of Work: Found leaks in the outdoor coils of both of our air conditioning units. Fixed one unit right away and ordered replacement coils under warranty for the other. Replaced the coils when they came in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Thank you for such a terrific review! We appreciate our clients!

Donna T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
We are satisfied with their service.
Description of Work: We used Air Serv Heating and Air Conditioning. We just had them again yesterday for our annual maintenance. The first time they came we had a repair in our air conditioning unit about a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Satisfied clients is our priority! Thank for allowing us to be your service company!

Clay D.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
Overall satisfied. I small piece of the ceiling door came off during the visit.
Description of Work: Replaced capacitor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Express Home Services
Thank you for choosing Aire Serv. We know attic accesses can come apart. Please feel free to contact us and we would be happy to take care of that for you.

George H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt and on time. They were professional.
Description of Work: I used Aire Serv for heating and air. We have a yearly service contract with them for repairs and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went pretty good. Just basic check up of the heating system.
Description of Work: I purchased a deal for a seasonal heating tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for choosing Aire Serv and posting this review!

Bobbi J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.Very professional and efficient. I highly recommend. The response and scheduling were immediate and he arrived on time.
Description of Work: .Checked air conditioning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Express Home Services
Highly recommend? AWESOME! Thank you!

Linda T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well and on schedule. I was very pleased with "Aire Serv A/C and Heating!
Description of Work: AC serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you so much for your review!

Raymond M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Purchased 2 deals and set up appointment. Technician arrived on time, introduced himself and performed checks on both of our units. The gentlemen was very polite and friendly and did not try to pressure me into an unnecessary repairs. Everything went well and I would recommend Aire Serv to others.
Description of Work: Inspect A/C in spring and furnace in fall. - $88

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Response from Express Home Services
We couldn't be happier that you were so pleased! Thank you for taking the time to provide us with your feedback!

Judith E.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
fine, sorry not many details to remember, cost too much but repairs always do. glad he found the burned parts, i knew i had smelled something burning, so glad i did not lose my house.
Description of Work: replaced some burned out parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Express Home Services
We are glad that we got you taken care of before there any major issues! Thank you for choosing Aire Serv!

Paula B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ruben showed up on time and was a delight to deal with. He checked out my condenser and cleaned the filter on the return. He also explained to me what he had done and gave me some general information on my condenser and its condition and longevity. (My dog thought he was great, too.) This was an Angie's Deal, and my only complaint is that I had to contact the provider when a few weeks went by without them calling me to schedule.
Description of Work: Checked my a/c unit before the summer weather arrives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for providing such thorough feedback! We are sorry for the delay in response. We don't know what happened but will look into it! Thank you for allowing us to serve you!

Chris C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician was the perfect company representative of professionalism and expertise.
Description of Work: Changed out to fan motors on the units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Express Home Services
We train with our team 3 days a week to make sure that we are delivering only the best and most professional employees! Thank you for noticing our hard work! We love our clients!

Contact information

3373 Wynn Rd Suite E, Las Vegas, NV 89102

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
88207
Trade License Locale
NV
Trade License Authority
Nevada State Contractors Board

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Water Heaters,
Dryer Vent Cleaning,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Fireplaces,
Water Filtration and Softening,
Plumbing

FAQ

Express Home Services is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Express Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Express Home Services offers free project estimates.
Yes, Express Home Services offers eco-friendly accreditations.
Yes, Express Home Services offers a 5% senior discount.
Yes, Express Home Services offers emergency services.
Yes, Express Home Services offers warranties.
Express Home Services offers the following services: Residential & Commercial Heating, Air Conditioning, Plumbing, Electrical, and Duct Cleaning Services.
Swamp coolers

Contact information

3373 Wynn Rd Suite E, Las Vegas, NV 89102

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM