Euflooria (The Showroom), and Entourage (The Installation Company) has made it possible to come together and include a showroom for our customers. We are still a family owned business. We have a small number of employees, and that is the reason why we stay dedicated to our customers. Every job counts for us... whether it is big or small. Our independent installers have been with us for several years. Everyone is background checked, and has no records of any kind with the law. We are licensed, bonded and insured. (License # 0079693, License #0074205, License #0076088, License #0076386) with Insurance of a $2,000,000 Policy. All of our estimates are presented to our customers on a formal estimate sheet, and you can trust the fact that our numbers never change, once the job is estimated. If you would like to receive that customer service that you so well deserve, please give us a call, and let us be the flooring company for you! Additional Contact Number: Anthony Herlihy (President) 702-280-1593 & James Sooley (Store Manager) 702-496-9127
Business highlights
19 years of trusted experience
Family Owned & Operated
Services we offer
Hardwood, Laminate, Carpet, Tile, and Vinyl for Sale and Install.
Services we don't offer
Carpet Cleaning, Grout Cleaning, or Refinishing of Hardwood Flooring.
Anthony called back the same day to set up an appt. He & James were very professional, friendly and helpful with their suggestions. They came back a second time as I was not at home for their first visit. After we accepted their estimate they were in constant contact with us regarding delivery and installation. What a pleasure!! A special mention of Adrian, the installer. What a PRO. He worked almost 12 hours the day of installation. He did all the work including leveling the office floor. He did a perfect job, I mean perfect. The crew worked fast and were friendly also. Anthony & James returned twice for minor finishing touches within a few days. Great guys!! Highly recommend ENTOURAGE.
Description of Work: Laminate flooring in the hallways & office. First removed old carpet in hallways & office in our 25 year old home. Ran into a problem with the concrete not being level in the office. Problem was fixed same day as installation. Additional $250.00 added to the cost of $1200.00. Very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Entourage - Euflooria
Thank you for that generous review. We try each and every time for jobs to come out the way yours did. Sometimes we can run into leveling issues, however, I do what I can to keep the cost down for my customers. Thank you for also taking notice of Adrian, as James and I usually get all of the credit... It helps having a strong supporting cast around us. Thank you for your trust in my company, and I am pleased to hear about another customer loving their floors! If you need anything in the future, please don't hesitate to call me!! Enjoy your brand new flooring :-)
Victoria M.
05/2013
5.0
carpet installation
+ -1 more
Excellant response. Love these guys. How hard is it today to find honest ,polite,prompt and clean up done on such a professional manner. This was just a very small job, but very well done and we felt like we really were important. We would highly recommend Entourage for any flooring needs.!!!
Description of Work: Pull up familyroom carpet. Installed new pad and restretch carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Entourage - Euflooria
Thank you for the opportunity to help on this job. Yes, it was a small job, but by no means does that mean its not an important one. Every job is important to me, and I would never treat you any different based on the size of the job. I know that the experience for you was exactly what you expected, and am sure that if you need any other flooring projects done in the house, you would consider my company again.... That is what's most important to me! Thank you again, and please let me know if you need anything in the future. :-)
We had a wonderful experience with Entourage. Starting with my first call to him, Anthony was very professional and kind. He worked around the schedules of my husband and myself to come over for the estimate during a time when we would both be there, which we appreciated. He came over and took measurements, showed us some samples, and within a short period of time provided us with a free written estimate. It was clear from meeting with Anthony that he has been doing this for a long time and was very knowledgeable. Once we decided to have the work done Anthony was very prompt about placing the orders for our carpet and tile. There were some issues with the tile being backordered (which Anthony found a solution to) and the carpet delivery was delayed, but these were things that were out of Anthony's control and he handled them very well for us. The tile was installed first, and then the carpet. Anthony's installers did a beautiful job. They were kind and professional as well, great group of guys. My husband and I couldn't be happier with all the work that Entourage did in our home - the new carpet, tile & backsplash makes it feel like a new home!
Description of Work: The services performed included replacing all existing vinyl throughout our home with ceramic tile, replacing all existing carpet with new plush carpet, and installation of a backsplash in our kitchen. Our home is 1600 square feet, 2-story.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Entourage - Euflooria
In my opinion, the best reviews are the most HONEST reviews. Thank you for leaving a review that lets other customers know that there can be problems on a job every-now-and-then. What makes me feel good as a contractor, is when my customers take the time to notice that I will do anything I can to make their experience a good one, even though there might be a hiccup or two along the way. I also wanted to thank you for allowing me to re-design your entire home with brand new flooring. When I leave a house, that has every bit of flooring covered with a new product, that makes my customers happy... is the best feeling as a business owner. I also would like to say thank you for allowing my personal ideas and styles to influence your choice in flooring. I will say... the backsplash was your guys ideas and it came out BEAUTIFUL!!! Should you need anything in the future, please don't hesitate to call me! Enjoy your brand new flooring!!! :-)
Nicole S.
04/2013
5.0
flooring contractor
+ -1 more
Our new floors look amazing. Entourage was fast and efficient and kept the lines of communication open.
Description of Work: Replaced tile in downstairs bathroom and landing at base of stairs. Removed carpeting in jack and jill bath and master bath and replaced with tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Entourage - Euflooria
Thank you for being such an easy customer to work with. Even though we had a minor situation, you never got out of control, and allowed me to fix the issue right away. I very much appreciate your pateince, and I am quite greatful that there are customers like you out there that understand that remodeling can be stressful, but we all anticipate the end result! The tile you selected happens to be one of my most favorite, and popular colors. It blends with everything, and looks great installed! If you need anything in the future, please don't hesitate to call me. Enjoy your new flooring!!! :-)
Irwin K.
04/2013
5.0
flooring contractor
+ -1 more
We interviewed several vendors.Entourage was competitive and Anthony was friendly and knowledgable.In addition,we liked his selection of samples.He came to us!!We did NOT need to go from store to store!! The job took about 3 days and we are very,very satisfied.Anthony was available and very,very helpful!! We are very satisfied and rcommend Entourage enthusiatically!!
Description of Work: This installation was done in connection with the purchase of a home.We replaced Carpet with laminate flooring.I estimate about 1200 sq ft were installed.In addition,entourage installed a back splash
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from Entourage - Euflooria
Thank you for allowing my company to perform the work in your home. It was a pleasure meeting with you guys, and taking the time to show you the samples. I think the colors that you selected with the flooring and the backsplash is brilliant! I'm not able to see every job once completed, however, I did on your job. I must say... everything looked perfect! I was very pleased with the outcome, and would like to compliment you on your home... it is Beautiful!!! I am aware of the other companies that you requested estimates from, and am very greatful that you selected me! Should you need anything in the future, please don't hesitate to call me! Enjoy your brand new flooring!!
Barbara H.
04/2013
4.0
flooring contractor
+ -1 more
Called back right away. On time for the estimate, and very professional. All work as completed on time. Did a excellent job. A little messy.
Description of Work: Had slate installed in master bath, walk in closet and hallway.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Entourage - Euflooria
I am glad to hear the job went well. I am sorry that we created a little dust while we installed your slate. I'm not sure where it would've come from, seeing as the stone is cut with a wet saw...outside. I will get with my guys and ensure they take every precautionary measure available to keep the dust down. We try our best each and everytime to be on time, and punctual. Its nice to see that customers notice and appreciate that, and the feedback is always welcomed. I see that I received only a "C" on my pricing. I feel that I estimated this job with a very reasonable price given. To give a quick breakdown and example would be: Your job entailed 277sq. ft. of slate installed... tear-out of old flooring, a medallion installed, and the grout and stone sealed. If you break down the sq. ft. price... that was supplied and installed for $7.75 sq. ft. To make sure I am competitive, I called one of the "Big Box Stores" to see what they charge for slate, and they told me just to install the slate was $6.50sq. ft. (That did not include: demo, sealing, or even the slate itself) I do feel confident that I am competitive on pricing, and hope that I can stay catering to customers who don't want to pay for the "Big Box Pricing". Overall, it sounds like you are very happy with the end result. I am greatful for your business, and hope that I can be there for you with your next project. Enjoy your new flooring!
Alan H.
03/2013
5.0
flooring contractor
+ -1 more
a little bit of miscommunication, otherwise perfect
Description of Work: New carpet provided and installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Entourage - Euflooria
No problem. Thank you for taking the time to revise the feedback. I am here for you at all times. If there is anything I can do to help with the situation of the concrete, please let me know.
Nicole T.
12/2012
5.0
flooring contractor, hardwood floor
+ 0 more
In today's economy it is hard for us consumers to spend money, but I find it even more dificult to find Contractors that you can trust. Once again, I called on Entourage to fix my flooring problems. I used them to install my orginial laminate flooring over 2 years ago. I was extremely glad to see that Anthony was still in business, taking my calls with no problems. I had Anthony & James come out to take a look at my damage. He assured me that everything would be okay, and he will do what he can to make my holidays come true for me.... and that he did!!! He gave me an estimate on re-doing all of the laminate again. I felt bad that my original floor was destroyed, however, I feel I upgraded with the new style of laminates out there, and got a killer deal! Within 3 days of the estimate, Anthony had his crew scheduled to do the install 2 days after acclimating the product in my home. It was very nice to see the same crew still employeed with him, and know that I would get the same craftsmanship as I did last time. The guys were great, and the floors turned out WONDERFUL! They moved all of my furniture, and hauled away all of the old flooring. When they left, it was cleaner than before they arrived... lol. I can't thank you guys enough, and once again, you have made another customer happier than ever!!!
Description of Work: Like most of us who have had a flood, my toilet decided to leak, and ruin my entire laminate floor. Complete tear-out and replacement of laminate flooring throughout my Living Rm, Dining Rm, Hallway, & Master Bdrm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Response from Entourage - Euflooria
I feel bad for any customer who has to change their flooring around the holidays due to that kind of damage. I know it can be hard for family's to decorate their homes, and spend quality time, when their current floors are halfway ripped up. I am very glad you took the time to get back in contact with me. We were able to turn a bad situation into a happy ending for the year.... and many years to come. The floor you selected is definately an upgrade to what you had before. This is a much thicker product, and is also water resistant. I was also glad to see that we were able to stay very close to the original color, therefore, no painting was needed to contrast with the new flooring. I try my best to ensure that my previous, and current customers know that they can always get a hold of me, should they need my service again in the future. This is a very tuff economy right now, and I am very blesssed to have customers like you, who will continue to call on me for their flooring needs. Thank you for your repeat business, and as always, please let me know if there is anything I can help you in the future with. Happy Holiday's, and enjoy your new flooring! :-)
Cheryl C.
12/2012
5.0
flooring contractor, hardwood floor
+ 0 more
We met for an appointment and Anthony was very professional and knowledgeable. He went over many options for both hardwood and carpeting. He answered all my questions and helped me understand the process for what I decided on. He was always on time, very decisive and organized. He kept in touch with me through this process and made sure I was comfortable and satisfied with the work. The work was completed quickly and with high quality. I would recommend Anthony as someone excellent to work with and get things accomplished. My floors are exceptional quality and look fabulous!!! Thank you Anthony.
Description of Work: Installation of engineered hardware floors and carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Response from Entourage - Euflooria
Thank you for allowing my company to re-design your flooring! I think the color selection of the hardwood and carpet, blended with your existing tile and cabinets quite well. I appreciate the time you allowed me to spend with you choosing the right product and color variation for your home. It was an absolute pleasure dealing with you, and feel free to let me know if I can be of service to you in the future. Enjoy your new flooring!
Terese C.
11/2012
5.0
ceramic tile, flooring contractor
+ 0 more
Anthony and James were very responsive to my request for an estimate. I had already checked the reviews on Angies list and knew they and two other "top" companies were competitive price-wise. First they were on time - a major plus! Anthony had some good suggestions and was patient as I decided what I wanted, they measured and I had an estimate the next day. Due to other work I was having done, Anthony's crew was able to rip out the old flooring, but had to wait on me before they could start. Once I called Anthony and said I was ready, he had his crew in the next day. They worked long and hard and were done under the anticipated time frame. I did have to point a couple of minor things out after the job was finished, but Anthony was totally understanding and responsive and they were taken care of completely and promptly. One word of caution to anyone having flooring done - when your contractor says there will be dust - he doesn't mean household "swiffer duster" dust, he means construction type sawdust and you should cover your appliances :) End result: The floors are FABULOUS - the baseboards and the corners that Anthony recommended really make the entire floor stand out and the color coordination between the tile and laminate is gorgeous - Anthony's recommendation again (I have no eye for color). I honestly can't wait to have a house warming to show them off.
Description of Work: ripped out carpeting from two bedrooms, hallways, living and dining rooms. Ripped out ceramic tile from kitchen and breakfast nook and utility room Installed porcelin tile in two bathrooms, master closet and vanity area, utility room, kitchen and breakfast nook. Installed laminate in all other areas of my 1374 sq. ft. home., including new baseboards and transitions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Response from Entourage - Euflooria
I very much appreciate ANY and ALL feedback that is left for us. That is the only way that we, as Contractors, know where to make adjustments and changes to the way we conduct business. Thankfully, these were small issues to deal with, and we will learn from this to try and avoid any issues at all. I do feel that you chose a very top-quality product, and will last for a VERY long time! Thank you for allowing me to help with the color coordinating, and layout of the flooring. I take pride in all of my jobs, and I love to put my name all over it... :-) Please let me know if you have any questions, and enjoy your new floors!
Susan S.
11/2012
5.0
flooring contractor
+ -1 more
Beautiful job! Everything looks wonderful. I moved furniture before workers arrived to facilitate job, but they cut and rolled carpet and disposed of it when they left. Tile was laid first day, grouted following day. Ready to put furniture back in place next day.
Description of Work: Estimate given one week before and able to begin work following week. Completed removing carpet and laying tile in living room in two days. Very professional, considerate of other property on premises as well as pets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Entourage - Euflooria
Thank you for that kind review. We try to make sure every install goes as smoothly as this one did. Your patience on the timeframe was greatly appreciated. Should you need anything in the future, please let us know! Enjoy your new flooring!!
Jason L.
11/2012
5.0
ceramic tile, flooring contractor
+ 0 more
The work is superb. They were responsive to all questiuons and concerns. Anthony helped us through the decision making process on materials and design. I have nothing but praise for Entourage and all of the peolple associated with this company. We are new to town, and Anthony has given us excellent resources. He had referrals for capable and reliable plumbing and drywall folks too. Entourage went above and beyond in all aspects of this job. In fact, Anthony even loaned me his own saw horses to to paint some baseboard. I will use Entourage again for any future projects of this sort and refer anyone who asks about flooring or bathroom remodel. Thanks Entourage!
Description of Work: Anthony and his crew were hired to replace flooring throughout 2200 square foot area in multiple rooms. They had to take up old tile and carpet. Additionally, they took out an old bathroom and did a tiling job from floor to ceiling for a good sized walk in shower. Also, tile work was done around a fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Response from Entourage - Euflooria
Thank You!!! The project we performed for you was very important to me in making sure that everything went according to plan. I make bonds with my customers, and make sure they feel comfortable with me before we even start the project. It is very important the my customers can contact me at anytime to ask ANY questions about their projects. The more questions asked.... the less chance of any errors. In this instance, this project was being done while you were in another state. I wanted to make sure that pictures were being sent to you, to keep you updated with the progression. The final phase of the job turned out beautiful! Thank you for your trust in my company. I am very aware of the choices that consumers have to make, when it is time to hire a contractor, and I was very greatful that you chose my company! Please let me know if you need anything in the future, and enjoy your new flooring!!
Theresa C.
09/2012
5.0
flooring contractor
+ -1 more
Went very well. Easy to work with. Very responsive.
Description of Work: Removed ceramic tile in kitchen, laundry and two bathrooms. Installed vinyl flooring throughout. All trim work and clean up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Entourage - Euflooria
Thank you for allowing me the chance to change the flooring decor in the wet areas of the house for you. I think you selected a high-grade vinyl at a great price, and will outlast the tile that was previously installed. This should also make for the ease of cleaning to be so much better. Should you need anything in the future, please let me know anytime. Enjoy you new flooring!
Of all the renovations we had done on our newly purchased home, the flooring took the longest. After deciding what we wanted, the laminate took a few days to arrive and the carpet about a week, which is standard. Nevertheless, Anthony took us seamlessly through the entire process and it all went smoothly. We did need the installation crew to come back once after the flooring was in place for some baseboard touch-up , but it all went quick and easy.
Description of Work: Having just purchase a new home, my husband and I wanted to replace the carpet in three bedrooms and a hallway. We shopped around for a week before we realized that we needed a flooring professional to come to the house to advise us. We got a couple of estimates and settled on Entourage as their pricing was quite reasonable for the type of flooring we wanted: a dark laminate in two bedrooms and the hallway, and carpet in the last bedroom. Anthony provided suggestions, samples and answered all our questions. Once we decided what to purchase, Anthony got the order in and scheduled the installation crew. The process went smoothly and was timed exactly as planned. My husband and I are quite pleased with our new flooring!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Response from Entourage - Euflooria
Thank you for having us in your home. We appreciate any and all chances to design our customers flooring projects to their expectations. I personally feel that the combination of the laminate and carpet, makes for a very warm and cozy feeling. Should you need anything in the future, please don't hesitate to call. Enjoy your new flooring! :-)
Norene R.
08/2012
5.0
carpet installation
+ -1 more
Entourage/Anthony was not the cheapest bid; but he was able to repair all damage (baseboards, carpet, apply concrete primer); the other estimates I rec'd (all from Angieslist) would either not paint on a concrete primer or would not replace baseboards. Once the apt was cleaned and furniture moved out, Anthony came in the next day tore out carpets and padding, removed baseboards and got to work. He took 1-2 days to complete. He also provided photos of the new carpet and baseboards, which I requested and always returned calls promptly. Thank you, job well done!
Description of Work: Removed carpets and baseboards, painted kilz primer on concrete, installed padding, new carpet, new baseboards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,838
Response from Entourage - Euflooria
I am very glad that we were able to meet all of your needs on this job. I try my best to be competitive when it comes to pricing, and when my customers have special needs... I try my best to accomidate them any way possible. I am very aware that there are many companies to chose from, and I am extremely greatful that you trusted my company for your flooring needs. Thank you, and enjoy your new flooring!
Tracy O.
08/2012
5.0
carpet installation
+ -1 more
My call for estimate was returned the next day. It was a couple of days before they could get out to give an estimate but they were very good about keeping in contact. They were very professional in providing an estimate and their estimate was the lowest. They scheduled the job quickly and completed it in a day (Saturday). On Monday the owner came to check the job and I told him I was unhappy with the transition from hall to bathroom. He had an installer back the next morning and fixed the problem. I would have them do more work and I would recommend them to anyone.
Description of Work: I had carpeting replaced in 2 bedrooms with walk-in closets, and a hallway and closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Entourage - Euflooria
Thank you for allowing me to perform the work done in your home. I am sorry that we needed to come back, but these are things that my crews learn from. We should have seen that issue when we were there the first time, and I thank you very much for your kindness, and patience in the matter. I appreciate when my customers allow me to make things right, it is very important for me to know that my customers are happy 100% of the time. As a customer, you have many options out there, and I strive to ensure that if you choose my company for your flooring needs... all topics are covered and you end up very happy! Thank you for your trust, and should you need anything in the future, please don't hesitate to call! Enjoy your need flooring!!
BOB D.
08/2012
5.0
flooring contractor, hardwood floor
+ 0 more
They did a great job. They were able to make a smooth transition from the new wood flooring to the tile in the hallway without having to use a threshold. This was very important to us. Their workmen were prompt and cleaned up after themselves. We would use them again.
Description of Work: They replaced carpeting in our den with engineered wood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Entourage - Euflooria
Thank you for that feedback. Your job went very smooth, as planned, and I am glad that we were able to meet your time-frame for the installation. I also like the way the hardwood was installed without a T-molding... it makes for a nice transition from tile to hardwood.
Jared G.
08/2012
5.0
flooring contractor, hardwood floor
+ 0 more
Anthony was a pleasure to work with. Got a quick estimate, and the work was started and completed the next day. Entourage matched the existing layout perfectly. The baseboards look great. We have rounded wall corners, and the baseboards look seamless. Highly recommend. Will use again. Very professional. Couldn't ask for a better experience.
Description of Work: Finished a DIY project for me. Approx 200 square feet of bamboo flooring installation, and 300 linear feet of baseboard installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Entourage - Euflooria
Thank you for having us help out to complete the job. In my company, its not always about making the high dollar sale. Every now and then, you have customers that truely just need a little help for one reason or another to get a job done. As my profile reads... No job is too big or too small! Every job counts for us, and also means that there are customers that need to count on us! If you need any other help in the future, please don't hesitate to call! Thank you, and enjoy your floors!! :-)
Gina W.
07/2012
5.0
hardwood floor
+ -1 more
Exceptional experience! We had previously gone to a nationally known do-it-yourself center and received a bid for their contractors to remove flooring and install a laminate product they carried. During the bidding process they appeared to my wife and I as totally inept (possibly deceitful). We decided to register with Angie's list and search for a flooring contractor and that is how we found Entourage. Right from out initial contact the experience was like a breath of fresh air. I spoke with the owner of the company, Anthony, at about 9AM on a Saturday morning in mid-June. By 11AM that same day he was at my house measuring for the flooring. He brought with him boxes full of laminate product samples for us to look at and choose. This was extremely helpful because matching the flooring to our redwood trim and other furniture like our entertainment center promised to be tricky. And the samples he brought were large enough to get a good perspective, unlike the 4' x 4" samples the do-it-yourself center had available. With all of the large samples we spent about an hour placing them around the house and comparing them in different locations and lighting. Anthony's vast knowledge of the flooring products carried and the installation process was obvious. He spent a lot of time educating us on the in's and out's of laminate flooring in general, care and cleaning, installation process, differences between different types of laminates, and the strenghts and weaknesses of each choice. He walked us through everything so we could make a completely informed decision about our flooring selection. When he left our house that day he told us he would email our written estimate to us later that afternoon or evening, which he promptly did. To our amazement he was $1,000 cheaper than the bid we received from the do-it-yourself center. That was WOW to us because we expected his bid to be at least $1000 higher since he was a professional flooring contractor. He had earned our trust and respect and we accepted his bid and hired him to do the work. We also asked if we could have the flooring installed specifically during the 3rd week of July to coincide with our personal scheduling challenges. He said that was no problem and he scheduled it to start exactly when we asked. His install team showed promptly as scheduled, and were friendly and professional. They walked the interior of the house with me making sure their instructions matched my expectations and then they went straight to work. The process took two full days. They removed the old flooring and prepped for the hardwood during the first day, and then they installed the hardwood on the second day. The results were amazing and actually came out better than expected. The quality of the install was flawless and the flooring matched my interior better than expected. I credit the perfect match with the time and effort Anthony spent during our selection and bidding process. The installation crew was finished by supper time both days, and before they departed the last time they answered all my questions about care of my new floors. They even offered to help me move heavy furniture into place before they left. The day following the install Anthony contacted me and requested a return visit to evaluate the quality of workmanship. While evaluating the job his crew did he went over care and cleaning with me again, answered all my questions, and wanted to know my satisfaction level regarding his service and product. When I told him my satisfaction level was outstanding, he followed that up with asking if there was anything I expected or promised that was left undone. "Nope!" Entourage far exceeded my expectations with everything regarding price, product, and service. It was a great experience and I highly recommend them. I will certainly use them again.
Description of Work: I hired Entourage to remove about 500 sq ft of old carpeting from my dining room, living room, and hallways, and remove about 150 sq ft of tile tile from my kitchen. They replaced all areas with a wonderful pecan laminate flooring that my wife and I chose from their sales inventory. I have custom redwood trim in my house so I removed all my base boards ahead of time so they were able to place the flooring all the way to the walls. I later put all my baseboards back once the flooring was installed. I chose to do this on my own instead of having the matching quarter-round pecan trim that they offered with the flooring kit. The pecan trim looked great I just had a personal preference to only use my existing baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Entourage - Euflooria
Wow! Thank you for such an uplifting, and delightful feedback. I am extremely please to hear that all expectations were met, as well as the end result was exactly as you requested. It was an absolute pleasure working with you , and the time we spent making sure we had the right product for you , is the reason why the job went as described. It is very helpful when customers allow time to go over everything, and make sure we are both on the same page... that will ensure that there should be no errors, and also make for a very smooth transaction! Thank you again, and please know that Entourage is always here for you. Should you need anything in the future, please don't hesitate to let me know. Enjoy your new flooring!!! :-)
Michael T.
06/2012
5.0
ceramic tile, flooring contractor
+ 0 more
It went great. Anthony is very friendly and helpful. He performed the estimate the next day (I originally phoned in the afternoon) and showed me some tile samples and left some more for me to choose from the next morning. When I made my choice, he scheduled the installation within the next week. The installation went very smoothly. Everyone was nice and professional. After the tile was installed, I was able to pick the grout color and they grouted the tile later the same day. The finished floor looks amazing. I'm very happy with how everything turned out.
Description of Work: Installation of ceramic tile flooring in master bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
Response from Entourage - Euflooria
Thank you for allowing us to perform this job for you. It was a pleasure working with you, and I couldn't ask for an easier transaction! I am very glad to hear that all expectations were met, and should you need anything in the future, please feel free to call me anytime! :-)
Lisa H.
05/2012
5.0
flooring contractor
+ -1 more
We looked at several other flooring companies but the price was pretty high for 700 square ft. We had looked at laminates but preferred the look of real wood. We hadn't seen any laminates that could compare. When Anthony came over, he showed us a few laminates anyway to help us keep the cost down. The laminates he showed us looked just as good as the real wood and the installation and materials were about half the price of real wood. We decided on one and he was able to install the next week, just in time for Thanksgiving. The floors look amazing and we saved half of what we planned on spending. We even got new baseboards installed which make the floors look even better.
Description of Work: We bough 700 square feet of laminate flooring from Entourage and had them install it. They also installed new baseboards and helped move the furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Fred C.
03/2012
5.0
carpet installation, flooring contractor
+ 0 more
Called and spoke with owner of company Anthony for a quote to replace carpet in two bedrooms and take up carpet in study to install a laminate floor. Anthony came the next day to give an estimate. He took measurements and showed us samples of carpet and laminate and explained the different types of carpet and laminate available today. Anthony emailed the quotes the next day and with the substantial discount he gave us he was able to beat the other companies estimate i had received a few days earlier. We scheduled the job and both crews were here at the time he said they would be at the house. We are very pleased with their work and recommend them to others.
Description of Work: Replaced the carpet in two bedrooms and took up carpet in the study and installed a laminate floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from Entourage - Euflooria
Thank you for granting me the job for your home. I enjoy showing my customers the new innovations in the flooring world, that is ever-so-changing. I always want customers to be able to have a choice when it comes to flooring. Each customer has a different thought, idea, and a certain need for a specific type of flooring, and I will always make sure to address all needs my customers have. Again, thank you for your trust in my company, and should you need anything in the future, please let me know. Enjoy your new flooring!
We called and had Anthony and three other companies come out and give us an estimate to replace our flooring because we had a plumbing problem and it soaked the carpet in the back of the office. He came when he said he would and gave us the most reasonable price. We could not have this work done during the week because it would cause us to close the store so we had asked if they could do it over a weekend. These guys came on Saturday morning and by Sunday night, the entire office was finished and ready to open for business on Monday morning. The floor is absolutely beautiful! We are completely satisfied with the work and the level of professionalism of this company. We would definitely recommend their services to anyone!
Description of Work: Removal of old carpet. Removal of all office furniture. Complete installation of 18" tile in 1500 sf office and replace all furniture and equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Response from Entourage - Euflooria
I'm very glad that you are enjoying your new floor. I knew from the moment I estimated the job that the time-frame was going to be the most stressful portion of the job itself. It can be very difficult scheduling an office remodel when your type of office is in need of being open for most of the days. I was pleased to see that we finished the install in plenty time, and that everything was ready for you to open Monday morning. :-) Thank you for trusting the fact that I wouldn't let you down. Sometimes it is more difficult to ensure that commercial jobs go as smoothly as residential jobs go. We are a flexible company, and want to make sure our customers know we can handle any type of job. Again, Thank you.
Mathew S.
03/2012
5.0
carpet installation, flooring contractor
+ 0 more
Came out same day I called to take measurements and look at carpet options, emailed me quote next day and install was at my discretion. Highly recommend
Description of Work: Great install of carpet on my stairs. Quality carpet and Pad feels great and it was $200 cheaper than LOWES
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Entourage - Euflooria
Thank you for allowing us to work for you. I realize this was just a flight of stairs, but it is still an important job to me. At least you know that if you need another project done in the future, you will be able to count on us.
Eric N.
03/2012
5.0
flooring contractor
+ -1 more
Anthony and his team are 1st class! His team was awesome to work with and very professional! From the first visit to measure and share samples, to the final walkthrough of the installation, we have no complaints! The floors look unbelievable and we already have them preparing for the next job and in our opinion there is no better group to look at than Entourage! Again we shopped around and when we chose Anthony's team we knew we had chosen the perfect match. We are 100% satisfied and look forward to having his team do more for us in the near future!
Description of Work: Helped us find the right laminate flooring, provided an estimate for start to finish job and then performed the job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Entourage - Euflooria
Thank you for allowing me the chance to work in your home for you and your family. When we first met, I knew that you had a few estimates already, and I very much appreciate the fact that you granted me the job. I do anything I can to not let my customers down. It is important to me that my customers are as happy when they sign on with me, as they are when the job is completed. The best compliment a customer can give me, is allowing me another project in their home. That means that we have built a relationship, and you trust my company. There is no better feeling than that. Thank you again, and when your ready for the next project, I'll be waiting for you.
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Finished Carpentry and Woodworking,
Interior Design and Decorating
FAQ
Entourage - Euflooria is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Saturday: Closed
Entourage - Euflooria accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa