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Custom Tile and Stone, Inc./Pounders Custom Floors

Marble and Granite, Flooring Sales and Installation, Ceramic Tile,

About us

Pounders Custom Floors / Custom Tile and Stone, Inc. is a full service custom flooring installer. We provide the highest quality customer service available in the Las Vegas valley. Every job is custom tailored to suit the customers needs, wants and desires. We work closely with our clients to help them meet budget needs along with creative design and installation ideas and advice. We work hard to make sure you don't have to.

Business highlights

25 years of trusted experience

Services we offer

remodeling,flooring,design,installation,demolition,design,budgeting,planning,layout,product research

Amenities



Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Linda C.
06/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Zak the owner gave us good estimates and performed the work on time. He re-tile our kitchen and dining room plus he installed a new tile backsplash in the kitchen. Both installations were beautifully and neatly done. He cleaned up every day so our home wasn't mess after the he & crew finished for the day. We were very pleased and would have him return for any new work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie S.
06/2015
5.0
flooring contractor, marble & granite
  + 0 more
Tim has installed flooring in our home on several previous occasions. Because we had had excellent results with him and appreciated his work, we contacted him again when we needed flooring. He came to our home, measured, and listened to us tell him what we wanted (hypo allergenic carpet in the master bedroom and stairs, and hypoallergenic laminate in our upstairs loft). Tim ordered the laminate and carpeting, scheduled and completed installation, and we are very pleased. We highly recommend Tim Pounders for planning and installing flooring! Note: The cost was higher than normal due to the hypo allergenic materials used in manufacture and installation of flooring.
Description of Work: Installed flooring in master bedroom, stairway, and upstairs loft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Sean S.
11/2014
5.0
ceramic tile, countertops, flooring contractor, marble & granite
  + 2 more
Tim's work was perfect and he communicated every day with me about the progress. He bent over backwards to make us happy. I did this job from 2000 miles away and not being there. I met Tim two years ago through a referral and we didn't do any of this work we talked about for two years and he stuck with me the whole time. I won't never trust anyone to do work for me in Vegas other than Tim.
Description of Work: Tim put 17" tile throughout the main floor, put tile in both upstairs bathrooms, put granite on kitchen counters and on both new vanities in both upstairs bathrooms. He pulled out master tub and put a walk in tile shower. He also pulled the surround out from the guest tub and tiled those walls. He installed my two new toilets and all my new faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Robert B.
09/2014
5.0
marble & granite
  + -1 more
They did beautiful work. My master bath is a work of art and the downstairs looks fabulous. They were friendly, reliable and, most importantly, when issues came up (which they always do in any construction project) they fixed them. I would definitely use Tim and his team again.
Description of Work: Tim provided us with a detailed estimate prior to the job and clear accounting via email throughout the process. His team (lead by another Tim) tiled our entire downstairs as well as two bathrooms upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Kevin K.
07/2014
5.0
marble & granite
  + -1 more
Met with Tim Pounders for an estimate, he explained in detail the work that would be accomplished and sent me an estimate a couple days later. Work included taking walls down to the studs, replacing the drywall, and application of Hydroban waterproofing, then tile setting. His co-worker also named Tim does excellent tile work and the finished product looks great. Complete job took three weeks, a little longer than I had anticipated.
Description of Work: Re-tile master shower and tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,290

Response from Custom Tile and Stone, Inc./Pounders Custom Floors
Thank you so much for the kind words {removed member name}! It was a pleasure getting to work with you on this project and we hope to be of service in the future.

Craig G.
02/2012
5.0
marble & granite
  + -1 more
They were meticulous, paid a lot of attention to detail, paid attention to me, answered all our questions, and were not in a hurry.
Description of Work: They took out some old granite and put new ones in my kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    po box 230885, Las Vegas, NV 89105


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Flooring Sales and Installation,
    Ceramic Tile,
    Countertops and Backsplashes,
    Basement Remodeling,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Decks and Porches

    FAQ

    Custom Tile and Stone, Inc./Pounders Custom Floors is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Custom Tile and Stone, Inc./Pounders Custom Floors accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    No, Custom Tile and Stone, Inc./Pounders Custom Floors does not offer free project estimates.
    Yes, Custom Tile and Stone, Inc./Pounders Custom Floors offers eco-friendly accreditations.
    No, Custom Tile and Stone, Inc./Pounders Custom Floors does not offer a senior discount.
    No, Custom Tile and Stone, Inc./Pounders Custom Floors does not offer emergency services.
    No, Custom Tile and Stone, Inc./Pounders Custom Floors does not offer warranties.
    Custom Tile and Stone, Inc./Pounders Custom Floors offers the following services: remodeling,flooring,design,installation,demolition,design,budgeting,planning,layout,product research

    Contact information

    po box 230885, Las Vegas, NV 89105


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed