Description of Work: ...............................................
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$210
Noe T.
03/2016
3.0
landline phone service, internet service
 + 0 more
Their customer service is horrible. They could improve customer service and the prices. They're a monopoly. I have to use them.
Description of Work: We use Cox for phone and internet services.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Robie D.
02/2016
4.0
landline phone service, internet service
 + 0 more
We have never had them come out. We had to go to their place once or twice to change equipment. I don't plan to discontinue their service. There are other companies but I have no reason to change. It is a good service. There hasn't been a problem.
Description of Work: I use Cox Communications for Internet and Phone service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Pat H.
12/2015
5.0
cable tv service, internet service
 + 0 more
unknown
Description of Work: Install tv and internet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Scott S.
08/2015
2.0
cable tv service
 + -1 more
unknown
Description of Work: Overcharged us on initial sale. We had to call and talk to a manager to get the price for the advertised special. When the installer came, he did not have the right equipment, so he swapped out with a cheaper router. When the bill came, we were charged for the more expensive router, and we were treated very rudely by customer service and they initially refused to correct the wrong billing. It took several calls to get it resolved. If they weren't the only major player in town, I would have gone with someone else. They tried to rip me off and customer service is terrible.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$264
Joe B.
06/2015
3.0
cable tv service, internet service
 + 0 more
We pay $320 a month for internet and cable. Of the alternatives that are available now, they are what I am using.
Description of Work: We use Cox for our cable and internet.
Rating Category
Rating out of 5
Yes, I recommend this pro
$320
Kevin S.
02/2015
5.0
cable tv service, internet service
 + 0 more
They're A's all the way across.
Description of Work: I've used Cox Communications.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert R.
07/2014
4.0
cable tv service
 + -1 more
It took approximately one hour total sitting in front of the computer and talking to customer service either on the chat function on the Cox website or on the phone when they called me. After having Verizon for 7 years and never getting any real satisfaction. It was painless and quite refreshing having such a good response from a cable company. I would recommend Cox Communication for Internet service in the Las Vegas, NV area. My Internet speed is working great and I only had to suffer 2 days with slow speeds until I had a chance to report it to Cox customer service.
Description of Work: Internet speed was very slow and instead of 25 MBS I was getting 1 MBS. Technical support found the signal weak and rest the signal strength to proper level. After I did my survey and reported that the speed was still slow at 5MBS. Customer service promply called and we resolved the speed issue to a faulty registration of the modem.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
James H.
05/2013
4.0
cable tv service, landline phone service, internet service
 + 1 more
I'm fine with them. I guess the service was fair.
Description of Work: My cable TV service is Cox Communications. I have more than just cable, I have cable phone and internet service. My internet is DSL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Service - Cable,
Internet Service,
Phone Service - Landline,
TV Service - Satellite
FAQ
Cox Communication is currently rated 3.4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Cox Communication accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
No, Cox Communication does not offer free project estimates.
No, Cox Communication does not offer eco-friendly accreditations.
No, Cox Communication does not offer a senior discount.
No, Cox Communication does not offer emergency services.
No, Cox Communication does not offer warranties.
Cox Communication offers the following services: Cable Company