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The appointment started out horribly. The appointment was in the morning (I work nights), he called an hour early to confirm the appointment and then showed up 45 minutes late. My wife had made the appointment and was choosing the styles and materials. I was just there to let him in and measure everything. He kept wanting to tell me details and I was trying to send emails. I told him that I was not involved in the choices and to please call my wife. He got huffy about it and showed an attitude. I asked what the approximate cost would be and he said he couldn't give me an idea. I asked for a ballpark and he said that wasn't possible. I asked him to be creative and to give me an idea of what the cheapest and most expensive could possibly be. He wouldn't give me any idea at all. When we went to analyze the quote several weeks later, it seemed extraordinarily high. I called and asked why and he said he I had told him to get the most expensive ones. I told him very clearly that he was to speak to my wife. He was again rude and aggressive on this call as well. I told him never mind, we would find a different contractor. He started yelling on the phone as I was hanging up. #UNPROFESSIONAL

While the cost and quality of the merchandise from this company is average, the responsiveness and communication are not good.