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Computer Doctor BG

Computer Repair, Electronic Gadget Repair, Computer Sales

About us

Computer Doctor BG provide highly successful, efficient and reliable computer repair, Apple repair and data recovery services in Las Vegas and Henderson NV. Our certified technicians are capable of repairing any computer, laptop hardware or software related issues. We are an Apple Authorized Service Provider and provide in or out warranty repair service for all Mac and iPhone devices. We are known as an elite and professional computer repair store, providing complicated and unique computer repair services to Las Vegas and Henderson, Nevada. Computer Doctor BG deliver service with the highest standards in the computer repair industry, so you get the best professionalism and quality that you may expect. Bring your PC or Mac today, at one or our Las Vegas or Henderson locations or Give us a call to schedule an appointment .

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Computer Doctor BG provide highly successful, efficient and reliable computer repair, Apple repair and data recovery services in Las Vegas and Henderson NV. Our certified technicians are capable of repairing any computer, laptop hardware or software related issues. We are an Apple Authorized Service Provider and provide in or out warranty repair service for all Mac and iPhone devices.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Lindsay H.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Michael was one of the best customer service representatives I've encounter, and I really appreciate that.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonifacio L.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael E.
04/2015
5.0
computer repair
  + -1 more
Great result. The malware returned and Computer Doctor came back to recitfy. Very professional group. I recommend to anyone. They do Mac and PC - I have Mac.
Description of Work: Cleaned out malware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bonnie L.
01/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

anthony S.
12/2014
5.0
computer repair
  + -1 more
I have a Dell Laptop and the hard drive crashed. I sent it to Dell for a replacement hard drive. It was replaced but only had the operating system and none of my programs or data were placed on the new drive. I call Computer Doctor BG, explained my problem. They said bring in my computer and the old hard drive and they would see what they could do. I brought it in at 10:30AM on the 15th and it was fixed by 4PM that afternoon. I don?t know how they did it, but they were able to take all my programs and data from the broken hard drive and move them to my new hard drive. They are geniuses. I highly recommend this company. As far as I?m concerned the rating system does not go high enough.
Description of Work: Moved programs and data from broken hard drive to a new hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lindsay H.
09/2014
5.0
computer repair
  + -1 more
There was a delay of one day because they did not have the power cable for my specific (year) of Mini Mac. hey borrowed one and then ran the tests. Overall very good.
Description of Work: cleaned mini mac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Howard M.
09/2014
5.0
computer repair
  + -1 more
I don't have any dislikes. He did what I asked them to do and satisfactory. He's done exactly what I asked him to do with no problems. I would use him again in the future.
Description of Work: I used this provider twice. They reinstalled our operating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ballen P.
07/2014
5.0
computer repair, electronic repair
  + 0 more
It was very good. He saved me a lot of memory and cleaned up my hard drive. I had a lot of wasted memory. It took a couple of days to do. He told me to bring it in before work, and told me to come back in a couple of days to pick it up.
Description of Work: I bought a big deal for $79 for a Complete Mac Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

D K.
06/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Stan M.
06/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Victor I.
06/2014
3.0
computer repair
  + -1 more
unknown
Description of Work: Never returned my phone call for service

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from Computer Doctor BG
Hello [member name removed], My name is SImeon and I'm sorry for the inconvenience. May I ask when you have called us ?Thank you

John S.
06/2014
5.0
computer repair
  + -1 more
I called Simeon regarding a Big Deal to clean up my Mac Book and install the latest O/S version that had expired while I was out of town. He honored the Big Deal and told me that he could perform same day service for a marginal convenience fee. I delivered the Mac to him the following morning and the service was complete by 3pm. While explaining the performance degradation i was experiencing Simeon recommended upgrading the memory from two 1gb chips to two 2gb chips. He gave me the option to go with two 4gb chips for a small additional cost, but noted that he didn't have them in stock and would have to order them. I thought that the 8gb of memory was overkill so I elected to stick with the 4gb that were available same day.
Description of Work: Cleaned up Mac Book Pro, installed most recent O/S and upgraded memory

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David M.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I had a great experience, they got me in quickly and cleaned up my MacBook Pro flawlessly. When i picked it up they showed me the issues that was slowly it down. Its like new again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan L.
03/2014
5.0
computer repair
  + -1 more
iMac was back at home same day running like brand new.
Description of Work: iMac was freezing and taking a long time to load programs. They quickly diagnosed a failing hard drive and gave multiple options to replace it based on cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

NICK G.
03/2014
1.0
computer repair
  + -1 more
Bad - big deal was a come on - to perform residential only service as advertised wanted an additional $21 per computer.
Description of Work: .
Rating CategoryRating out of 5
$158

Response from Computer Doctor BG
Hello [member name removed], I'm sorry to hear that "the big deal" coupon didn't work for you. You have required an onsite service and I kindly explained you that the coupon is valid only in our shop and offered you our on-site prices for service calls. I called and spoke with Angie's list representative regarding your concern that the description says "For residential service only" They confirmed - this service is available for residential only, it is not valid for businesses. I'm sorry for this misunderstanding. You have to request a full refund, if the coupon doesn't work for you. Thank you for your understanding.

Simon T.
12/2013
5.0
computer repair
  + -1 more
I found this company on Google and give them a call ...I decided to go there because there are Apple certified techs. I brought them two Apple computers 1. my iMac 21.5" was very slow and not responsive at all, I was afraid about my pictures and documents.They replace the hard drive with bigger size one and recover all of my information back.My iMac is like new right now. 2nd.I brought my son's macbook pro which he spilled water on it was stop working.They performed a logic board repair and the mac working again.It is amassing how they revive this mac! I'm very satisfied of them services and I would recommend them to all of my friends.Thank you
Description of Work: Apple Macbook Pro 13" logicboard repair, Apple iMac 21.5" hard drive replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Ivaylo D.
12/2013
5.0
computer repair
  + -1 more
Simeon from Computer Doctor BG removed the virus and he went above and beyond to make my laptop even work faster. Very happy, highly recommended! He saved the day getting my laptop fixed while I was on my business trip in Las Vegas and just a few hours prior to an important presentation in front of a customer.
Description of Work: I was on business trip in Las Vegas. A few hours prior to my presentation my laptop just stopped working. I was in a panic to get my files and my laptop fixed ASAP.... Being in a city where you don't know anyone and when you need your computer files. I was lucky to find Computer Doctor BG. They offered rush service, great customer service and very professional and competent staff. Simeon was the tech that helped me out and called me just a few hours after I dropped off the laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Computer Doctor BG
I'm happy when my clients are satisfied, Thank you (member name removed).

Lenny C.
10/2013
5.0
computer repair
  + -1 more
Have a 24/7subscription with Avast which is only a few weeks old.The problem started with their Internet security.The updater told me my computer was in Critical condition. I called Avast and made them aware of the problem. They said no problem. We need to take remote control of your computer to fix it.After 3 hrs of cleaning and checking. They left a note computer was OK to use.Went to use computer,another problem.Call back got a different Tech.Now they could not hook me up remote. Had to wait for a Tier 2 Tech to help me. He could not get into computer had to set up a test Aministrator.Another 3-4 hrs of cleaning and fixing.another note computer OK. Went to use computer.Problem with E-Mail.another call back.Same problem could not get access to my computer.Keep in mind this is all taking place over the course of many days.Last person to work on this wanted to uninstall and install my operating system.Thats when I said enough is enough.With the help of my Wife unplug computer and took it to Computer Doctor BG,LLC. I had Siemon the owner work on my computer a year ago and did a very good job at that time.Anyway long story short. He cleaned up my computer reinstalled my E-mail.got the computer to run in safe mode,Which Avast could not do. And called me on Monday like he said. he would. I call Avast and asked for a refund was told I had use their service more then 3 times. Kudoos to Computer Doctor BG,LL for a job well do.It pays to shop local. Lenny
Description of Work: clean up my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.99

Response from Computer Doctor BG
Thank you [member name removed]! I will be glad to help you again. Simeon T.

    Contact information

    4075 S. Durango Dr. 105B, Las Vegas, NV 89147

    https://www.computerdoctor-bg.com

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    9:30 AM - 6:30 PM
    Tuesday:
    9:30 AM - 6:30 PM
    Wednesday:
    9:30 AM - 6:30 PM
    Thursday:
    9:30 AM - 6:30 PM
    Friday:
    9:30 AM - 6:30 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair,
    Computer Sales

    FAQ

    Computer Doctor BG is currently rated 4.9 overall out of 5.

    Sunday: 10:00 AM - 3:00 PM

    Monday: 9:30 AM - 6:30 PM

    Tuesday: 9:30 AM - 6:30 PM

    Wednesday: 9:30 AM - 6:30 PM

    Thursday: 9:30 AM - 6:30 PM

    Friday: 9:30 AM - 6:30 PM

    Saturday: 10:00 AM - 3:00 PM

    Computer Doctor BG accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Computer Doctor BG offers free project estimates.
    No, Computer Doctor BG does not offer eco-friendly accreditations.
    Yes, Computer Doctor BG offers a 10% senior discount.
    Yes, Computer Doctor BG offers emergency services.
    Yes, Computer Doctor BG offers warranties.
    Computer Doctor BG offers the following services: Computer Doctor BG provide highly successful, efficient and reliable computer repair, Apple repair and data recovery services in Las Vegas and Henderson NV. Our certified technicians are capable of repairing any computer, laptop hardware or software related issues. We are an Apple Authorized Service Provider and provide in or out warranty repair service for all Mac and iPhone devices.

    Contact information

    4075 S. Durango Dr. 105B, Las Vegas, NV 89147

    https://www.computerdoctor-bg.com

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    9:30 AM - 6:30 PM
    Tuesday:
    9:30 AM - 6:30 PM
    Wednesday:
    9:30 AM - 6:30 PM
    Thursday:
    9:30 AM - 6:30 PM
    Friday:
    9:30 AM - 6:30 PM
    Saturday:
    10:00 AM - 3:00 PM