Deteriorated company. I have been a long time customer of Cacti. However, since 2020 the quality of their service has greatly deteriorated. There has been multiple occasions where the crew they sent serviced my neighbor’s house. In addition to that, there were multiple occasions where the crew simply didn’t clean my backyard. I have a Ring system and after checking you can see a Cacti member enter my backyard, looked around, and walk back out. Nothing was cleaned. When you call customer service, don’t expect an apology instead be prepare to provide proof via pictures. When the Cacti crew does perform the service, it is nothing short of sloppy. I gave them 3 years to resolve their issues but it has not improve so I am now changing provider.
Description of Work: Landscaping maintenance
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Patricia M.
03/2020
5.0
lawn service
+ -1 more
They do a very good job and we would highly recommend them
Description of Work: We have used them for over 10 years for lawn care including trimming trees and spraying and pulling weeds.
Rating Category
Rating out of 5
Yes, I recommend this pro
NANCY F.
11/2019
5.0
landscaping
+ -1 more
Jose arrived within the designated time block. He was very personable, capable and helpful. He didn't mind that I wanted to see what he was doing so I could gain some of his knowledge. He took care of all the problems I had noticed and had some suggestions for further yard work and plantings. I was very satisfied with his work and would definitely call them again for additional work.
Description of Work: Needed irrigation repair and check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Alan B.
10/2019
5.0
landscaping
+ -1 more
Excellent . On time and cleaned up after himself.
Description of Work: Change sprinkler valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
09/2019
5.0
landscaping, irrigation systems
+ 0 more
He showed early, explained everything he found and repaired. Overall EXCELLENT job!!!
Description of Work: Replaced 2 bad vales, repaired one valve and several sprinkler /drip heads
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marlene P.
09/2019
5.0
landscaping, lawn service, irrigation systems
+ 1 more
Great. We have a bi-weekly service done and they are amazing. They show up on time and make the yard look like new, especially after those windy Vegas nights. If they cannot show up, they will reach out with an email. I would highly recommend them for yard work or irrigation matanance.
I've always been satisfied with the work that Cacti has done for me. I now have their monthly service which I'm very pleased with. I don't know what I'd do without them.
Description of Work: I've had Cacti do numerous yard projects for me including replacing all the gravel in my yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheri K.
09/2019
5.0
landscaping
+ -1 more
They have provided landscaping services for me for over 5 years now. Monthly service includes weed removal, irrigation check, trim and reshape Italian Cypress trees. Each month they review what needs to be done and do it without my having to ask! The guys are professional, pleasant and do an outstanding job.
Description of Work: Monthly landscape serice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
Dave W.
09/2019
5.0
landscaping
+ -1 more
They keep my rental property looking nice. If I need anything specific done to satisfy the HOA, they are on top of it. They help keep my property value up.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Dave W.
09/2019
5.0
landscaping
+ -1 more
I own several properties and use only Cacti Landscaping. They come, clean away debris, trim trees, check my sprinklers and even saw off dead tree branches. Fast and efficient.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Sherry M.
09/2019
5.0
landscaping, irrigation systems
+ 0 more
I love that they never miss our monthly schedule, they respond to my email requests of work or repairs to our irrigation system very quickly, and their rates have not gone up very much over the many years we have had them. Also, we know that when we refer them to our friends and neighbors, they too are very satisfied with them. We also like that they take away all debris and not leave it bagged at the street. They try hard to please their customers.
Description of Work: Cacti has been our monthly landscapers for several years now, and they are GREAT!
I have rental properties in Las Vegas NV and I needed a Licensed Bonded company with Legal and vetted employees working on my properties, for liability and legality reasons. I found Cacti and Brett from my mom, she has used them for a dozen years and has always had excellent results. I gave them a call and I can tell you that the entire team is first rate and the work is good too. The only regret: they don't own any lawn mowers or cut grass, but do fine on Desertscapes. Cliff
Description of Work: Landscape renovations and maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
MJ H.
09/2019
5.0
lawn service
+ -1 more
These guys are great! They made everything very easy and the yard looks wonderful.
Description of Work: Weed pulling services and yard cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Christine P.
09/2019
5.0
lawn service
+ -1 more
Great! They blow out leaves, etc., trim shrubs that need it and low tree branches. The price is right and they do an awesome job.
Description of Work: Monthly clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Libby L.
09/2019
5.0
landscaping
+ -1 more
They arrived on time and completed the work to my satisfaction.
Description of Work: Monthly yard maintenance
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$65
Paul M.
08/2019
5.0
landscaping, pavers, gravel, tree service
+ 1 more
Great, it took a while to schedule, but they showed up as scheduled and did a super job, and cleaned up as well. A+ in my mind.
Description of Work: I had 5 trees and stumps removed, gravel to fill in holes, and irrigation tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Elsa H.
08/2019
1.0
landscaping
+ -1 more
Made appointment three times the first time was time 12-4 was to early and said he would come back later! no show the next day I called and the receptionist she wanted to argue about the time, I didn't, set up two more appointments, no call, no show!! disappointed I have used this company in the past and they were excellent!
Description of Work: purchased a deal on angie's list for sprinkler evaluation no call , no show!
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
Dave M.
07/2019
5.0
irrigation systems
+ -1 more
System was repaired and inspected. I will call them again when needed.
Description of Work: Irrigation system repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lauren W.
06/2019
5.0
lawn service
+ -1 more
The service was great. I called agreed on a day and time. Midmorning on the agreed day, three men arrived and went right to work. They cleaned up all leaves and weeds around my entire house. When the men finished, they walked me through what they had done to verify I was happy. The men were all professional, clean, and respectful. Based on my experience I would hire them again. I plan on having an estimate for landscaping my yard and will definitely call Cacti.
Description of Work: Front and back yard clean up
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Joan R.
05/2019
5.0
landscaping
+ -1 more
Office person explained they don’t mow....so no lawn services!
Description of Work: Yard clean-up & regular maintenance
Rating Category
Rating out of 5
Angelo C.
05/2019
5.0
irrigation systems
+ -1 more
Go very well and the person who did the service delivery very professional
Description of Work: Broken sprinkler hose on the ground found and replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Sharon H.
04/2019
1.0
lawn service
+ -1 more
We hired this company to do a clean up of the yard. They required pre-payment for this, which my husband did. He was told that on the morning the service was to be performed (Saturday), to call to get a time window for when the crew would be there. He called for approx. 3 hours, only getting the company after hours service. He finally left a message letting them know how upset he was. when this company rep, Melinda?, finally called him, she gave us the runaround, telling him that they never have anyone in the office on Saturday, and hat it must have been the 'new girl'. I told her we wanted a refund because of their dishonesty, and was told by her that they don't give refunds. After my husband spoke with the owner Monday morning, he was promised a refund check would be sent. Still no refund has arrived, 2 weeks later. I would be very. very careful with this company, and NEVER pay them on advance. They are not trustworthy.
Description of Work: We hired this company to do a clean up of the yard. They required prepaymaent for this, which my husband did. He was told that on the morning the service was to be performed (Saturday), to call to get a time window for when the crew would be there. Yard cleanup, plants trimmed, weeds removed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Lee R.
02/2019
5.0
landscaping, irrigation systems, pavers, gravel
+ 1 more
We previously used them for the back yard and they were amazing. The employees are professional, take great pride in their work, are friendly, and do whatever it takes to make sure everything is perfect. Prices and services are excellent and I would highly recommend them.
Description of Work: We used them to update landscaping and a drip system in our front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Wyman C.
01/2019
5.0
lawn service, irrigation systems, pavers, gravel
+ 1 more
I have a third acre front and back yard that Cacti comes once monthly for yard maintenance. In addition, they periodically come to fertilize and do weed control (extra cost). They also periodically inspect/repair/replace irrigation issues, as needed. I have always found them to be efficient, professional and neat. They always accommodate any special requests for trimming, etc. My yard costs $79/mo. Recently, I had them replace/add rocks to my front and back yards. In total, they added 16 tons of rocks and rebuilt a small river rock stream in the front. 5 men came on the designated day and spent 5 hours unloading/spreading/watering down the rocks. They did a fantastic job. I was very impressed by their neatness/professionalism. I would recommend this company if you are looking for a reliable/reasonable landscape company for your yard.
Description of Work: Landscape maintenance and rock replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Don S.
01/2019
5.0
lawn service
+ -1 more
They have a longer than I expected wait to get the regular service started, and they don't mow lawn areas. Getting past those two issues, I am very happy with all aspects of their actual b-weekly service.
Description of Work: We hired them to do our twice monthly landscape maintenance and we have them ongoing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn Irrigation,
Lawn and Yard Work,
Tree Service,
Stone and Gravel,
Lawn Fertilization & Treatment,
Pavers and Hardscaping,
Hauling,
Concrete Pouring and Repair,
Landscaping - Lighting,
Electrical,
Landscaping - Lakefront
FAQ
Cacti Landscapes Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Cacti Landscapes Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cacti Landscapes Inc does not offer a senior discount.
No, Cacti Landscapes Inc does not offer emergency services.
Yes, Cacti Landscapes Inc offers warranties.
Cacti Landscapes Inc offers the following services: LANDSCAPE DESIGN, MAINTENANCE, IRRIGATION AND REPAIRS. NO JOB IS TOO SMALL OR TOO LARGE. FAMILY OWNED AND OPERATED