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Big Shot Computer and Video Services

Computer Repair, Video Duplication & Transfer, Computer Training,

About us

Big Shot Computer and Video Services is an independent media and technology consulting company located in Las Vegas, Nevada. Computers can be serviced in the convenience of your home and all repeat customers are eligible for remote access computer repair services. We offer concierge-level computer & technology consulting, which includes hardware and software repair and upgrades, security, networking, problem resolution, data protection and recovery, virus and malware removal, installations and training. We do the jobs that the Geek Squad can't do or won't do! All services bill out at $50 / hour with a $75 minimum (1.5 hours) for on-site calls. Big Shot also specializes in high quality video production services. Services include, but are not limited to the following: video filming and editing, format conversions, Internet video, promotional video, photo memorabilia / tribute videos, home movie (reels) transfer to DVD, video/CD/DVD duplication, audio cassette and LP to CD transfers, video tape repair, PowerPoint transfers and anything else related to video. We look forward to professionally and expeditiously serving the Angie's List community!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair & installs, upgrades, security, data protection, problem resolution, virus & malware removal, disaster recovery, training. Video production & editing, conversions, media duplications, DVD & Blu-Ray authoring, analog media - cassette, & LP transfer, tribute videos, home movie & reels transfer, Internet video.

Services we don't offer

Electronic equipment repair & rental.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 111 reviews

Ramon H.
06/2020
5.0
computer repair
  + -1 more
He was always great.
Description of Work: Computer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

connie S.
01/2018
5.0
computer repair
  + -1 more
Very well.
Description of Work: I had made bad decisions and got all my connections confused. Syd carefully worked through the issues in an efficient manner. He also was able to resolve some control issues on my printer. I find his work ethic and knowledge to be outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Big Shot Computer and Video Services
Thank you for the kind words!

russell O.
12/2016
5.0
computer repair
  + -1 more
GOOD JOB DONE
Description of Work: COMPUTER REVIEW

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Big Shot Computer and Video Services
Thank You!

Georgina W.
10/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Thank you so much, I really appreciate it!

Linda B.
09/2016
5.0
computer repair
  + -1 more
.
Description of Work: He installed my computer and they helped out with my printer and they gave me a good price!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Thanks and Happy New Year!

Tom P.
09/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Much appreciated! Thank You!

JULIO G.
06/2016
5.0
computer repair, computer training
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

SYLVESTER G.
04/2016
3.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Big Shot Computer and Video Services
Kindly sir, I'm, curious to know what the problem was with my service. According to my notes, your computer was not booting and I was going to or had spoken to Dell to see if they had some recovery information.about it and was prepared to pursue investigating further. It was a very old computer as I recall and not in good shape.. Then you abruptly decided to not bother pursuing the issue any further and dismissed me. And then about 6 MONTHS LATER you give me a so-so review here.

Sam P.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Help set up my new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$75

Sharon E.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Syd from Big Shot Computers was awesome. he worked on all of my computers, Mac, printer and got everything updated, installed, set up. He came to our home more than once, and I would recommend him (and will use his services) in the future. Very knowledgeable and professional in every way. Totally affordable and reasonable for services provided.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Thank you so much - I really appreciate that nice review!

Bobbie B.
01/2016
5.0
computer repair, video transfer
  + 0 more
unknown
Description of Work: Cleaned out & emptied files from computer tower & transferred all files to laptop & flash drive. Installed new anti-virus software. Syd is amazing at all things computer related! He is our "go-to" person anytime we have an issue or problem & we never hesitate to call him if needed. He has even worked remotely from his own home to fix or follow-up on a concern of ours!!! We are soooooo lucky to have found Syd a few years back... We highly recommend him & the services he provides!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Big Shot Computer and Video Services
Thanks SO MUCH!

Chris H.
01/2016
5.0
video production, video transfer, computer repair
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Thanks so much for the kind words and Happy New Year.

william M.
12/2015
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Big Shot Computer and Video Services
[removed member's name]; I just ssa your evaluation of our services provided on Angies LIst. Naturally, since I strive for A's I was curious to know when you gave me a 'B' what I could have done to earn an 'A' from you. I am always looking to improve my product and service so your feedback could be very beneficial if you don't mind sharing with me. Thank You, Syd @ Big Shot Computer & Video

Hazel J.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George L.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I had had a problem with my PC losing large chucks of Free Space on my C Drive. I believe that I had resolved the problem, but I had Syd come check my computer to verify that the problem was solved and to make sure that the computer didn't have any other problems that might hinder upgrading to Windows 10. Syd installed a program so that I could more easily see the size of all of the files on the computer so, if the problem returned, I wouldn't have to spend hours checking each file. He also spent time explaining some of the difference between Window 7 and Window 10. Syd answered all of my questions and never made me feel that I was wasting his time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Big Shot Computer and Video Services
Thank you for the nice comments. That is much appreciated.

Teri G.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I am the least techi person ever so what he did is a bit hard for me to say. What I do know is that my previously pokey computer is now fast, I am on Google Chrome which is wonderful, I have a malware program and a clean up program. Best of all I have a smart, friendly and oh so knowledgeable repair guru on speed dial and am very confident that any problems in the future will be fixed....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Big Shot Computer and Video Services
Thank so much for the kind words! I really appreciate it!

Ron & Connie M.
06/2013
5.0
computer repair, computer training, video transfer
  + 1 more
Owner was patient. Made sure I was sure of procedures. Set Up my printer & computer so it is easy to use.
Description of Work: Owner trained myself on scanning docs & Photos. Use same to email, etc. Gave helpful advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Phyllis R.
04/2013
5.0
computer repair, computer training
  + 0 more
He came and showed me everything I needed to know from emails to searching the web. He took a load off my shoulders being a senior citizen. He showed me everything I needed to know. When he came out I felt real comfortable working with him. I am grateful I found him on Angie's List.
Description of Work: I had a new computer and I needed help learning how to use it. He also installed the programs I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
03/2013
5.0
video transfer
  + -1 more
I just told the entire story above but I cannot say enough good things about Big Shot Video Services!
Description of Work: Syd transferred 6 video tapes to DVD for me. These were very old video's, some of which were not marked! One of them turned out to be a 40 year old video of my sister's wedding day and since her husband has passed I've taken it back to Syd to put it on it's own DVD to send to my sister. I've recently taken another set of video tapes that I discovered back to him. I totally trust Syd, he does exactly what he tells you that he will do!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Big Shot Computer and Video Services
That is so nice to hear (deleted member name). I really appreciate the great review. Thank You! *** Syd @ Big Shot Video ***

ELIZABETH P.
12/2012
5.0
video transfer
  + -1 more
Syd did a great job! He even edited a portion of one tape so that the middle section would be at the end, making it a more seemless video. I appreciated him adding titles to scenes on each DVD (just like a movie DVD). I was very pleased with Syd's work, professionalism, and would not hesitate to use him again.
Description of Work: I hired Syd to transfer several VHS-C tapes to DVD. These were particularly important to me as most of them were of my grandchildren when they were toddlers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Big Shot Computer and Video Services
thank you so much for the most kind review. It really does meansa LOT to me. Happy Holidays to you and a great 2013. *** Syd

William L J.
11/2012
5.0
video transfer
  + -1 more
He is great. He knows what he is doing. I am going to use him again as soon as I get this VHSs in.
Description of Work: Big Shot Video Services transferred a VHS to a DVD for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21.95

Response from Big Shot Computer and Video Services
That is so nice to hear (member name removed). I really appreciate the great review. Thank You! *** Syd @ Big Shot Video ***

Harold P.
02/2012
5.0
computer repair
  + -1 more
I like his promptness, thoroughness, and his fairness in pricing. He has a good knowledge of computers. He's a good communicator.
Description of Work: Syd at Big Shot Video Services has done computer work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Big Shot Computer and Video Services
Thank You! I appreciate it.

Harold P.
11/2011
5.0
computer repair
  + -1 more
He was at my house helping me out for 4 or 5 hours. He is always on time and he is very thorough in his work. Very knowledgeable. Easy to get along with and helpful.
Description of Work: He cleaned up some issues on my computer. He also changed some settings that would help me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Big Shot Computer and Video Services
That is so nice to hear (member name removed) . I really appreciate the great review. Thank You! *** Syd @ Big Shot Video & Computers ***

Jerry B.
04/2011
5.0
video transfer, video production
  + 0 more
I hired Syd of Big Shot Video to record a memorial service for my wife. He looked over the church setting in advance. Then he set up his equiptment in a good spot. He was prompt and efficient. I thought he could have edited out some of the early parts, but over all, I was pleased and would use him again.
Description of Work: Syd did a video of a memorial service, and provided disks from the recording. He also added music.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Big Shot Computer and Video Services
That is so nice to hear (deleted member name). I really appreciate the great review and hope you are doing well these days.. Thank You! *** Syd @ Big Shot Video & Computer ***

Robert O.
08/2009
5.0
video transfer
  + -1 more
Syd transferred several old home movies to DVD. Due the age, many were not very high quality anymore. Syd was upfront about that and I completely understood. I was pleased with the end result other than after the fact I wished I could have chosen music but just didn't think about it at the time. I have also given him some DVD copy work from the office I work in. He gets things done very quickly and accomodated us in a rush situation. Unfortunately with the economy, we haven't had work to give him this past year. Syd is not only a professional but a super nice person besides and easy to work with.
Description of Work: Super 8 home movies to DVD and DVD copies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Big Shot Computer and Video Services
That is so nice to hear (deleted member name). I really appreciate the great review. I hope you are doing well these days. Thank You! *** Syd @ Big Shot Video & Computer ***

Contact information

10441 Georgetown Pl, Las Vegas, NV 89134

http://www.bigshotvideo.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Video Duplication & Transfer,
Computer Training,
Video Production,
Photography

FAQ

Big Shot Computer and Video Services is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 7:00 PM

Big Shot Computer and Video Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Big Shot Computer and Video Services offers free project estimates.
Yes, Big Shot Computer and Video Services offers eco-friendly accreditations.
No, Big Shot Computer and Video Services does not offer a senior discount.
Yes, Big Shot Computer and Video Services offers emergency services.
Yes, Big Shot Computer and Video Services offers warranties.
Big Shot Computer and Video Services offers the following services: Computer repair & installs, upgrades, security, data protection, problem resolution, virus & malware removal, disaster recovery, training. Video production & editing, conversions, media duplications, DVD & Blu-Ray authoring, analog media - cassette, & LP transfer, tribute videos, home movie & reels transfer, Internet video.
Electronic equipment repair & rental.

Contact information

10441 Georgetown Pl, Las Vegas, NV 89134

http://www.bigshotvideo.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM