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Big Shot Computer and Video Services

Computer Repair, Video Duplication & Transfer, Computer Training,

About us

Big Shot Computer and Video Services is an independent media and technology consulting company located in Las Vegas, Nevada. Computers can be serviced in the convenience of your home and all repeat customers are eligible for remote access computer repair services. We offer concierge-level computer & technology consulting, which includes hardware and software repair and upgrades, security, networking, problem resolution, data protection and recovery, virus and malware removal, installations and training. We do the jobs that the Geek Squad can't do or won't do! All services bill out at $50 / hour with a $75 minimum (1.5 hours) for on-site calls. Big Shot also specializes in high quality video production services. Services include, but are not limited to the following: video filming and editing, format conversions, Internet video, promotional video, photo memorabilia / tribute videos, home movie (reels) transfer to DVD, video/CD/DVD duplication, audio cassette and LP to CD transfers, video tape repair, PowerPoint transfers and anything else related to video. We look forward to professionally and expeditiously serving the Angie's List community!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair & installs, upgrades, security, data protection, problem resolution, virus & malware removal, disaster recovery, training. Video production & editing, conversions, media duplications, DVD & Blu-Ray authoring, analog media - cassette, & LP transfer, tribute videos, home movie & reels transfer, Internet video.

Services we don't offer

Electronic equipment repair & rental.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 111 reviews

mike C.
04/2015
5.0
computer repair
  + -1 more
It went very well. Syd was here for way over an hour but did not charge me any more than $75.00. There was 1 problem which stumped him and went back home to try to solve it and he will contact me when he gets the solution. Would highly recommend his services
Description of Work: cleaned up my computer, fixed several problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Big Shot Computer and Video Services
Thanks for the nice words, - I sincerely appreciate it. I am still looking into the Chrome issue. There is not a whole lot of information to grasp onto yet but I'm still trying to understand what is going on and will be in touch with you through your email address. Syd Rabin

Robert K.
04/2015
5.0
computer repair
  + -1 more
I bought a new laptop and wanted to make sure all the content from my old laptop was transferred to new laptop. He helped me setup the printer. He consulted me on the router that I purchased. He helped me with the dashboard camera, and viewing everything on my PC. He helped me with many things in an hour and I am very happy with the service.
Description of Work: He helped me with a variety of things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Big Shot Computer and Video Services
Thank you for the kind words, Robert - I really do appreciate it. I'm glad I was able to help you and look forward to helping to keep your computers running well into the future. Syd Rabin @ Big Shot Computers.

TIMOTHY T.
04/2015
5.0
computer repair, photographers
  + 0 more
Syd was able to save my data, pictures etc and reinstall everything on a new computer that I brought to him. He went so far as to call the vendors for my password vault and security systems to get them downloaded and up and running again. Today is 4/6/15 and I'm sitting at my new computer typing this review. I am extremely pleased with his work, price and professionalism and would recommend him to anyone. If you have an issue with your computer call Syd!
Description of Work: My computer crashed on 4/1/2015 so I took it to the Geek Squad at Best Buy. They did a quick diagnostic on it and said that the computer could not see the hard drive. I asked if there was any way to save my data and they said it might be a possibility but would be expensive. $250 -$1500. They seemed somewhat disinterested so I left the store. Once home I went to Angie's list and found a computer repair service, Big Shot, that had several glowing reviews. I called and got the owner, Syd, who said he could probably save my data and to bring it on over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Vince A.
03/2015
5.0
computer repair
  + -1 more
I like him. I used them twice last year. He quietly does his work and if he has to stay a couple of hours it's still $75. I have recommended him to a couple of friends. He had to go back two or three times and he didn't over charge them. He is nice and he doesn't try to oversell anything. It was a good price.
Description of Work: Big Shot Video and Computer Services cleaned up my PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Big Shot Computer and Video Services
Thank you for the very kind words, Vince. I sincerely appreciate it as it means a LOT to me. Take care. Syd

Lee G.
03/2015
5.0
computer repair
  + -1 more
He traveled many miles away to repair my PC and it is running faster than ever! He did a wonderful job with an excelletn repair so I would highly recommend him to anyone.
Description of Work: He removed the blue death screen and tuned my computer up making it run faster than ever. (price is with AL coupon)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MIKE & LUCY B.
03/2015
5.0
computer repair
  + -1 more
It went very well.
Description of Work: Outstanding work. Re- established my computer setup. Got my printer working. Put in a software program so he could help in future computer problems. He establishing greater security by not going wireless. I do not move the laptop around the house. Very good at his work. I

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.5

Response from Big Shot Computer and Video Services
Thank you for the kind words [Member name removed]. I appreciate it! *** Syd Rabin ***

Charlene S.
02/2015
5.0
computer repair
  + -1 more
Great. He showed me a lot of things I didn't know.
Description of Work: Fixed my iMac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David M.
01/2015
5.0
computer repair
  + -1 more
Syds customer service is at a level by itself. He's through and will stay to the end to make sure it's perfect. Thank you again for the help and the time you spent making sure everything was perfect.
Description of Work: Syd and his company are amazing. I called him about a vital piece of equipment that's computer controlled at my business, I relayed to him how important it was to me to have this repair seemless. He came to my business and looked at the computer and we came up with a gameplan to fix it. He picked it up and repaired it and reinstalled everything during the one day my business was closed. He went above and beyond with this repair. He's now my 'go to' computer guy. Amazing person and equally amazing business man. | I had another opportunity to use Syd and I have to say he's amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Big Shot Computer and Video Services
Hello (Member name removed). Thank you for the very kind words here on Angie's List. I sincerely appreciate it and of course, it means a lot to me to get good reviews. I would like to ask you two thing if I may. 1) You gave me a great review but in the Hire Again check box you selected 'No". I tend to believe that this was just an oversight on your part, but if not, tell me how I could do better for you so you would use me again. 2) In the Grades section, you gave me a 'B' for Quality. While a 'B' is admirable, I'm always looking for ways to do better for my clients so I would appreciate a tip or two how I can get that up to an 'A' (that is of course if you would Rehire Me again! Thanks Again for your nice review. Syd Rabin | Big Shot Computer Service.

Kathy R.
09/2014
5.0
computer repair
  + -1 more
He was able to fix my computer within a couple of days. He installed a new antivirus software, and had to reinstall windows. He cleaned everything up, and was able to save the things I needed him to save. Syd kept me up to date on everything he was doing. He was punctual and polite, a very nice man. His price was also very reasonable. We also discovered that I had used him in the past to transfer vhs videos to cds. He did that very well too, and the price was also very reasonable. I will definately use Syd for any future video and computer needs.
Description of Work: Syd came to my house to fix my computer. I could not even get online at all. Turns out it had a nasty virus. He tried for over an hour to get on, but was unable to without being able to connect to the internet. He asked if he could take it with him and work on it at home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from Big Shot Computer and Video Services
Thanks for the kind words- I sincerely appreciate it! Syd

Jay R.
08/2014
5.0
computer repair
  + -1 more
Great! They were very friendly, on time and took care of everything. They were affordable price-wise.
Description of Work: They fixed the computer and cleaned it up from a bunch of viruses. They also networked my printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Big Shot Computer and Video Services
Thank you so much for the kind review [member name removed]. I really appreciate it! Syd @ Big Shot Computer & Video

Ron & Connie M.
07/2014
5.0
computer repair
  + -1 more
I thought it went smoothly. Explained in detail procedure used. Also set new software account to contact Syd (Owner) by computer for future problems. This man is easy to work with, very helpful. Approx. time of call: 1 hour.
Description of Work: repaired problem with e-mail account. Set up new e-mail account. I could not get into Outlook. Microsoft wanted new code for security. Syd was able to correct problem. I could not have fixed it myself. He arrived on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Barbara B.
07/2014
5.0
computer repair
  + -1 more
See above. He was here an hour and a half approximately. It was just enough time to set up a new program and provide some training for me. Very pleasant person. It is always a good thing to write down what issues you have so they can be resolved at the time. Would definitely use his services again. Punctuality is a big thing with me and I was very pleased with that.
Description of Work: Set up my new computer to make it user friendly from the Windows 8 I was having problems with. He saved me money by recommending non purchase of an extra hard drive. Training was provided and questions answered. I can now print and save documents easily and surf the net, and pretty much be comfortable with the computer. Made a world of difference. He does teach classes as well. I called him with a problem and worked thru it, not related to the computer itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Big Shot Computer and Video Services
[member name removed], thank you so much for the kind words. It means a LOT to me to get good reviews here. I'm glad I was able to help you. *** Syd ***

Michele P.
06/2014
5.0
computer repair
  + -1 more
Syd is very professional, on time, extremely well educated in computers. He made my computer run faster and better. I will definitely refer him to friends and family. A real learning experience!
Description of Work: He cleaned up my computer and made it work better

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Thank you so much for the kind words [member name removed]. I sincerely appreciate it! Syd

Vince A.
04/2014
5.0
computer repair
  + -1 more
Syd is a very nice man. He spent a hour and a half cleaning some stuff off my computer. He educated me on some things about the computer and the internet.
Description of Work: He cleaned up a virus or two on my home computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Response from Big Shot Computer and Video Services
Thank you for the kind words. I do appreciate it!

Joe L.
03/2014
5.0
computer repair
  + -1 more
Very fast, Syd did a great job, will definately refer him to friends and family! Saved a ton of money rather than using Geeks or the other box stores!
Description of Work: Replaced power supply unit on Dell Inspiron computer, cleaned fans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Big Shot Computer and Video Services
Thank you for the kind words. I'm glad for both of us that we connected on Angie's List!

Laura E.
03/2014
5.0
video production, video transfer, computer repair
  + 1 more
Wonderful job and we have enjoyed watching the past with our parents. Job was done quickly and efficiently. Very good experience.
Description of Work: Transferred 8mm reels to DVD's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

patricia C.
03/2014
5.0
computer repair
  + -1 more
Syd was very professional and very friendly. Arrived promptly. Friendly gentleman who was full of important information as to how to protect my computer in the future. The price was better than ANY others in this area and I didn't have to go to his shop. He went right to work and explained everything as he went along. I feel quite confident with myself now as he was very thorough in doing what I hoped he could/would do. Thanks Syd
Description of Work: We called in the AM and he was at our house that evening. Very professional who seemed to have lots and lots of knowledge as to how to completely fix my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Big Shot Computer and Video Services
Thank you very much for the nice review [member name removed]. I sincerely appreciate it! Syd Rabin

Pauline E.
02/2014
5.0
computer repair, computer training
  + 0 more
He is so sweet and helpful. The service went really well. I am somewhat uncomfortable having someone I don't know in my house but he is very professional and made me feel at ease. He really knows his stuff!
Description of Work: He fixed my computer and he comes on a regular basis to teach me about computers. He actually teaches at the local college and charges $65 per hour for repair & teaching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Erlinda P.
02/2014
5.0
computer repair
  + -1 more
He did a good job. I will be recommending him to others.
Description of Work: I had a virus on my computer and I called him and he took my computer and worked on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Big Shot Computer and Video Services
Thank You so much for the nice review!

Anouska F.
02/2014
5.0
computer repair
  + -1 more
I wanted some training & explanations about my problems......he was patient & very courteous! I will call him again,if I have Problems.....I think he is the BEST in Town!
Description of Work: he explained well...updated... tested

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Big Shot Computer and Video Services
Thank You very much for the nice review!

Phillip P.
01/2014
5.0
computer repair
  + -1 more
The entire experience was outstanding. I met with Syd and explained to him I was concerned because the film was so old and I could not determine the actual quality of the film. Syd explained his process, how long it would take and the price. We agreed to all terms. Syd delivered the final product in the time frame he promised. I was totally satisfied with the finished product and the memories they brought back. It was a pleasure to do business with Mr. Syd Rabin of Big Shot Video.
Description of Work: I had many reels of 8MM film dating back to the 1950's, 60's, and 70's. The reels totaled over 5000 feet in length. I had not reviewed these movies since the early 1970's. Big Shot video transferred all This film onto five DVD's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,168.72

Response from Big Shot Computer and Video Services
Thank you for the nice review, [member name removed] - I really appreciate it. Also, the set of DVDs has been mailed to your Auntie in SC.

Virginia H.
11/2013
5.0
computer repair
  + -1 more
Our computer was working just fine yesterday morning and then all of sudden it went black and no matter how we tried, could not get it up and running again. I could not get onto AngiesList.com for a recommendation but the day before had received a AngiesList booklet in the mail. We called Syd at BigShot Computer Services as recommended in the booklet. He came to our house the same day, and was unable to get it started again. It was taking forever to run diagnostic on it and Syd suggested he take the CPU home where he could continue the diagnostic. He found numerous problems, fixed them all, returning our CPU in working order. We are so grateful for his expertise, professionalism, and honesty. We will surely call Syd at BigShot Computer Service when needed and recommend him highly.
Description of Work: Found out why our desktop computer crashed and fixed the problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Ann M.
10/2013
5.0
computer repair, computer training
  + 0 more
I recently contacted Big Shot Computer Service from Angie’s List for problems with my computer. I found Mr. Rabin to be very competent and professional. I was very pleased with the work he performed and I will certainly contact him again in the event of any future problems with my computer. I plan on having him come by later to show me how to do something on the computer.
Description of Work: I had a crazy computer screen and he knew exactly what it was right away and was able to clean out the entire system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cozette E.
07/2013
5.0
computer repair
  + -1 more
They were excellent. I was really pleased with their work. The computer now works like a charm. He was here for several hours. He was very polite and very accommodating. He was very knowledgeable. It was exactly what I needed. The price was very comparable.
Description of Work: I used Big Shot Video and Computer Services to fix my computer because it crashed. They were able to pull up all the stuff that I lost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Howard S.
06/2013
5.0
computer repair, computer training, video transfer
  + 1 more
He was great. I called Syd Sunday 6/9/13 at 7:00 PM and said I had a serious problem. He said he will come out by 9:00PM and help. YES IT WAS SUNDAY NIGHT. He fixed everything and answered all my questions.
Description of Work: Syd came out late at night to get me out of a mess I created myself. I was doing a search and down loaded a site that changed the way my computer was working. He fixed the problem and and also cleaned my hard drive from any related sites that could cause a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Big Shot Computer and Video Services
Thank you for the kind words (member name removed) . I'm glad I was able to relieve your frustrations and get you back to where you needed to be on your computer. It means a LOT to me to get positive reviews here on Angie's List. Most appreciated! Syd

Contact information

10441 Georgetown Pl, Las Vegas, NV 89134

http://www.bigshotvideo.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Video Duplication & Transfer,
Computer Training,
Video Production,
Photography

FAQ

Big Shot Computer and Video Services is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 7:00 PM

Big Shot Computer and Video Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Big Shot Computer and Video Services offers free project estimates.
Yes, Big Shot Computer and Video Services offers eco-friendly accreditations.
No, Big Shot Computer and Video Services does not offer a senior discount.
Yes, Big Shot Computer and Video Services offers emergency services.
Yes, Big Shot Computer and Video Services offers warranties.
Big Shot Computer and Video Services offers the following services: Computer repair & installs, upgrades, security, data protection, problem resolution, virus & malware removal, disaster recovery, training. Video production & editing, conversions, media duplications, DVD & Blu-Ray authoring, analog media - cassette, & LP transfer, tribute videos, home movie & reels transfer, Internet video.
Electronic equipment repair & rental.

Contact information

10441 Georgetown Pl, Las Vegas, NV 89134

http://www.bigshotvideo.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM