Big Shot Computer and Video Services

Description of Work: Big Shot Computer and Video Services' Mr. Rabin arrived at the scheduled time and although I had managed to solve most of the problems I was having when I requested his service, he answered the questions I still had regarding some computer issues and satisfied a number of my concerns. My computer is running smoothly now, and even faster than it was before I started having problems with it.

Description of Work: Computer repairs, and it went well.

Description of Work: I had hired him to set up a new computer.

Description of Work: Computer diagnostics.

Description of Work: Syd, the owner of Hot Shot Computer Repair, Initially came over to fix our year-old HP computer on Thursday, May 22nd. It had not been working well for several months, & it seemed to be getting worse by the day. I finally asked a friend who he used. He he told me how great Syd from Hot Shot was at repairing his computer. Being an Angie's List member myself, I contacted Syd & he came within a day of calling. I thought he'd be at our house for a couple of hours. He spent several hours the first day when He realized our computer had massive problems that needed to be addressed. He came back on his day off ( Memorial Day holiday) & stayed practically the entire day. All I could visualize was $$$... The computer was still not ready so Syd felt at this point he would need to take it with him to his shop to complete the repair. He returned today with it working fine, a new, easier way to access Windows 8.1, Norton Internet, all my docs, music, & photos saved (also on a flash drive), shortcuts that would assist us in using this PC. Again, here for 2 hours. Now Syd charges by the hour & I was so afraid I was going to pay him far more than what I paid for it a year ago (which was $300.00 at Office Depot). After all the hours spent working on it, I asked "how much?". He gave me a price that was far less than I ever expected, but I gave him what I felt was deserving for the work done. He is a very kind, easy-going, but hard-working man! He takes his work very seriously & won't quit till the work is to your liking. He spent tons of time on his cell phone with HP to try & resolve our problems, he called a couple of times to make me aware of what was going on after taking it home with him to repair. I hope I don't need to call him again for this computer, but if I had to (heaven forbid!), I would not hesitate!!! He was worth every penny I paid for the repair. I highly recommend Syd's Hot Shot for any & all your computer repair work! He's fair & honest, knows his stuff & his advice is "spot on"! In a world of complicated electronic gadgets, it's comforting to know there is someone out there who will simplify everything for you. You go, Syd!!!

Description of Work: .

Description of Work: transferred 8mm and VHS tapes to CD

Description of Work: I had been having problems with my Dell desktop computer for weeks. I had taken it to two different computer repair shops, which seemed at the time to have solved the problems. Unfortunately, the problems resurfaced the next day. I was ready to throw out the computer when I opened your Las Vegas Edition, October 2013, and found the name of BigShot Computer Service. In desperation, I gave them a call and was connected to a service agent named Syd. We made an appointment for the next day. Syd worked on my computer for three hours without stopping, as he said that the computer had a host of problems. To solve some of them, he had to contact Microsoft. The long process required several restarts, but in the end Syd had cleared up all of the problems. He told me to run Malabyte Malware while he was still there, and it showed over a thousand malware problems. To delete them requires one to manually select each one; there seems to be no way to use the shift key to select all of them. So, I told Syd to leave because this would have required too much more of his time. His fee for the three hours was $100, which I was happy to pay because my computer was running smoothly and I was finally able to open programs I couldn’t open before, such as Word and Outlook. My computer continues to run smoothly, thanks to his patience, knowledge and diligence. I recommend him unconditionally to other computer users in the Las Vegas and Henderson areas, especially to those who – like me – have found no one able to resolve their PC problems.

Description of Work: Syd first came to my home and got rid of a bad virus for me. was very helpful!. this time he came to put my computer back together, as I bought a new desk and couldn't do it myself. he came out the very next day. I would definitely recommend him.

Description of Work: Purchased special off Angies list for tape to CD transfer service. Job was completed on time and the results were as promised. Syd is a professional and I wouldn't hesitate to use him again.