Job was poorly done. Would not return. Would not answer phone, fax,. We finally had to contact Nevada Contractors board, who made Carmelo (Atlas Marble) return and take out the terrible work and replace and redo the project. All of the seams are bad and look amateurish. Our sink is bent. Worst contrctor we have ever had in Las Vegas.
Description of Work: Silestone in kitchen.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,500
Deniese B.
04/2014
1.0
marble & granite
+ -1 more
After two weeks, I never received bid and hired another company. If he was not interested in project, he could have been upfront and told me in he beginning.
Description of Work: Carmelo came to project site to discuss remodel of two bathrooms. I contacted him by phone several times after initial visit. He said he was working on bid and would get bid to me. After not receiving bid, he said he did not know why office did not send it to me. Said he would check and call me.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
SUZANNE J.
02/2011
5.0
marble & granite
+ -1 more
Carmello is first rate from start to finish. The consumate professional. He was referred to me by several people so I know I had a good referral. He did his initial visit taking measurments and offered me several places to go to select the granite. One he recommended was having a sale and I got 2 slabs for $600. His crew picked them up and took them to the shop. What a deal. He made nothing on the material. On installation day his demploition crew arrived right on time and had all the old counters removed in 30 minutes. Then my beautiful counter tops arrived. I was over the moon. What craftsmanship. The whole process from start to finish took 3 hours and 20 minutes. I thought for sure it would be a whole day. Carmello stopped by to inspect the completed job and get final payment. He took 30 minutes to apply a sealer to the granite himself. Wow. He will do you right, keeping you in the loop throught the process. As you can tell, I'm over the moon with my new counter tops.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes
FAQ
Atlas Marble & Granite Inc is currently rated 2.8 overall out of 5.