Around The Clock Crime Scene Cleanup LLC

In some cases they overcharged me, they destroyed my property, they installed amateurish rough cabinetry, and it took two tries to even get a reasonably okay cleaning job. My expensive and multiple problems were caused by the people who contacted me by phone thru Home Advisors to restore a small townhouse in Las Vegas which had been trashed. They say on one of their sites that they are a member of Angie’s List and of OSHA. After seeing the photos sent by them after their first cleaning, I paid them. The next day my realtor sent photos after she inspected the premises, and I was shocked. See pictures 4, 5, 6, 7. It was like looking at a completely different place. It was still dirty, even disgusting in some areas. They returned, telling me that what they had done the first time was all I had paid for. Some things are even worse now. Two drawers were missing, one in the bathroom and a tiny one in the kitchen. The cabinets also needed to be painted to cover damage and an obvious poor patching job in several places. I told the cleanup people that I had made other arrangements for that work to be done, whereupon the wife (she runs the show) told me that her husband had already made a new drawer for the bathroom, even tho’ I had told them I was only going to replace the drawer FRONTS and have them attached to the cabinetry. However, I felt bad that he had made a drawer so I agreed to have them arrange for the new oak drawer fronts (one bathroom, one kitchen) to match the rest of the cabinetry. What they did, could never have been imagined or anticipated, and is really shocking. They actually removed the drawer front from the complete bathroom drawer, then CUT IT UP, using part of it to make a crude drawer front for the tiny kitchen cavity. It does not look good because three sides match the cabinetry but the fourth side is their rough cut. See picture 1 As if that was not bad enough, they then cut two rectangles of cheap, rough wood which is not even sanded, painted them and put them in the bathroom as replacement drawer fronts. Because they cut across the grain with a blunt and/or incorrect tool, the cheap wood splintered. They didn’t even attempt to fill in and sand the splintered area. Apparently to them this was ‘good enough’. See pictures 2 and 3. On top of that, when they quoted me a price they told me they would pay for all materials, which was included in their price. When it came time to pay, she added another $50 which she said was for ‘materials’. I reminded her of our agreement, but she rambled about paint and I was so anxious to be done with her that I paid. I have since had her phone blocked to stop her calling my cell phone all the time. My cost was over $2,000. The place is less than 600 sq. ft. They were at the premises on and off, doing other jobs in between, for about two weeks. Some additional information after I had originally left the review: Their phone number is 702-882-1085 I want to also add information about a ceiling fan which is missing, apparently stolen. They were told NOT to replace it because it was agood, quality fan. They removed it and installed a cheap $44 fan for which they charged me $60 plus $75 for installation. Since I wrote my review, the place has been inspected and the inspector found that the new kitchen faucet which they installed is installed incorrectly, with the hot and cold water hoses reversed. The inspector also found that the new shower head, also .installed by them, is leaking. I think they took advantage of the fact that I have not seen the place for a number of years and I live hundreds of miles away in another State so Ihad to accept their word much of the time. All I had was their strategically placed photographs and the shockingly contrasting photographs taken by my realtor. The inspector states that the toilet will not flush or fill correctly. The crimescenecleanup people installed a new handle, apparently also incorrectly. The toilet was serviced in June this year by a plumber and was in perfect working order prior to the installation of the new handle.