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AQUA MERMAID

Pool and Spa Service

About us

2 EMPLOYEES. USES SUBS FOR POOL HEATERS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE FEE. MAY CONTACT THROUGH EMAIL.

Business highlights

25 years of trusted experience

Services we offer

POOL SERVICE & REPAIR.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Robert M.
01/2021
2.0
pool cleaners
  + -1 more
pool cleaning
Description of Work: My pool cleaner, Mary quit today 1/23/21 ,because my wife asked her in a text why her brother, who as been cleaning our pool instead of her doing it, why he has not been brushing down the walls or the jacuzzi( bottom is kept pretty clean by the pool sweeper). Isn’t that suppose to be a part of the pool service? This is actually the second time she quit, the first time was because I was upset because her helper unrolled the pool cover, which is on a roller, without detaching it from the shallow end of the pool where it is attached on a umbrella stand with a strap to keep the wind from blowing it on windy days, and tearing that end of the cover. After about 6 months my wife wanted her back (I didn’t) so she came back and raised the monthly price additional $10.00. Additionally I got her a job cleaning my neighbor’s pool for the same amount ($100.00 a month for weekly service) I was paying for in the beginning. She told me when she came back that the price of chemicals got higher in those 6 months, however I guess the chemicals didn’t increase for the pool 10 feet from my house. My neighbor has subsequently changed pool service too because of her attitude. Keep in mind I did not hire her brother and she should not have been sending him to do my pool. The name of the pool service is “Aqua Mermaid” here in the Las Vegas Henderson area. I do not recommend this pool service if you live in this area.
Rating CategoryRating out of 5

Milissa F.
12/2018
5.0
pool cleaners
  + -1 more
Aqua Mermaid is amazing! My pool has never looked better and the work is always completed on time for the agreed price. Never any surprises.
Description of Work: Pool Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NIKKI X.
05/2007
5.0
pool cleaners
  + -1 more
Whenever I have had a problem with my pool, Mary is right here to get it taken care of. The other day when I needed her services, she was here within the day to fix it after I called her. She does a nice job on the upkeep to keep it in perfect running order for my grandchildren.
Description of Work: Mary repaired my lighting system in my 50,000 gallon, underground cement pool. Actually, she does a complete service of my pool every month as per our service contract which includes cleaning and anything else necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

    Contact information

    9220 Black Wolf Ave, Las Vegas, NV 89178


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    AQUA MERMAID is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    AQUA MERMAID accepts the following forms of payment: Check
    Yes, AQUA MERMAID offers free project estimates.
    No, AQUA MERMAID does not offer eco-friendly accreditations.
    No, AQUA MERMAID does not offer a senior discount.
    No, AQUA MERMAID does not offer emergency services.
    Yes, AQUA MERMAID offers warranties.
    AQUA MERMAID offers the following services: POOL SERVICE & REPAIR.

    Contact information

    9220 Black Wolf Ave, Las Vegas, NV 89178


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM